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“Suitably relaxing, with kids. Would happily return”

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Family Life Creta Paradise by Atlantica
Ranked #1 of 11 Hotels in Gerani
Certificate of Excellence
Reviewed 5 August 2011

My family and I, two adults and two children (2 & 4), recently spent two weeks at the Atlantica Caldera Creta Paradise, from 12-26 July. I would happily be back there right now.
When booking, we were looking for somewhere we could simply relax and do nothing for a fortnight, and we got that - though by the second week I also became a regular player of the Entertainment (Animation) team's seemingly endless options for activity, from water polo to beach volleyball, aqua gym to archery (all free).
The Creta Paradise is a very clean and well laid-out hotel/resort, but I'm sure many are similar to this. In fact, apart from the single day out we had to the beautiful port town of Chania (pronounced Hanya) we could have been anywhere. Or anywhere that was hot. The temperature was on average in the mid-30s, which was always a concern for a pair of junior debutant travellers, but in this environment, great pools, lots of shade under parasols and a welcoming breeze (though a couple of days it was a little more like wind), this was a terrific environment for a family.
If you are looking for somewhere to relax and take it easy, whether as a family or a couple, Creta Paradise is a good option, with Platanias just a 7euro cab ride down the road should you want something a little livelier every now and then. We were extremely happy with staying at the hotel though; it was too hot to mess about in the day time and the Animation Team's nightly shows were unexpectedly very entertaining and we were intent on seeing all 12 they had to offer (Thursdays they have off).
Also, Zara, the Thomson rep was first class; friendly, informative and always about to help.
During our first week, English were in the minority, which - as an Englishman who knows what we can be like abroad - suited us fine. Scandinavians and Belgians added a friendly and Cosmopolitan flavour to the resort. When we knew that a larger proportion of English people would be arriving the second week, we were a little apprehensive. On the whole, our fellow compatriots did England proud, though a small minority were responsible for late night banging of doors, setting off of fire alarms and shouting in the small hours. I believe that family has returned home now though.
Creta Paradise has two pools, the main one where all the daily entertainment happens on the reception side of the hotel, then another smaller pool at the back end of the resort across the road. Both were nice areas to spend time, but the lack of sun beds meant you had to be up early to ensure you bagged one. Despite the many signs saying 'reserving of beds is not allowed' it was rarely policed. But it's much easier waking up early to walk to lay by the pool than it is to go to work, so it was a small inconvenience at most.
Attached to Creta Paradise is another Atlantica Caldera resort, Creta Beach. While guests were welcome to utilise facilities at both hotels - there's a lovely sweeping, arch-like pool and a kids pool with slide - all-inclusive wristbands were not accepted. They also had an entertainments team - not as good as ours - and although there were daily invites to go to watch their shows, it wasn't as welcoming an environment for non-Creta Beach guests as their stage was in the outdoor dining area, so if you weren't eating your evening meal (which Creta Paradise guest wouldn't have been) you stood around like a spare part trying to enjoy the magic or music. But if you could find a seat then I'm sure you'd feel more comfortable, you'd just need to go back to your own hotel to get a drink.
And on the subject of drinks, this was also a pretty decent selection. All local spirits, plus a Greek beer call Vap and red and white wine and mineral water that you could serve yourself. Pepsi, 7-up, orange and lemon fanta on tap, again help yourself, a list of cocktails, plus coffee, tea, hot chocolate and even Baileys and Irish Coffee all part of the package. If you wanted to spend money you could, but why go all-inclusive if you are going to be a beverage snob?
Things to look out for:
- We had a garden view family room, which didn't have a great deal of space to put four cases worth of clothes and the empty case, but we managed. Otherwise it was perfect, clean, tidy and a very comfy bed.
- Looking around, the swim-up rooms looked good, a bit of a novelty and a guaranteed sun bed, but if you want to be more social and spend time by the main pool, I'm not sure it's worth the extra expenditure.
- Likewise the sea view rooms. Unless I'm mistaken, the closest rooms to the beach were a good 100 yards away, with the amphitheatre and mini-golf area between. When I book a sea view, I want to be almost on top of it. Again, in my opinion, not worth the extra expense.
- take plenty of suncream from England. It's on average 20euro a bottle in Crete, from the half a dozen shops we looked in, for the brand name stuff Sainsbury's or Tesco are doing for less than half that so you don't want to go running out.
- The food was fine overall; breakfast was always excellent with allsorts of choices, lunch and dinner were also ok, but did get a little repetitive and I was happy to get a rare fillet steak down me as quckly as I could after getting back home. Having said that, with two young children it was perfect. Our day to Chania and lunch we had offered little more than was available at the hotel, and the kids couldn't experiment. At least, with the all-inclusive, they could try different things until they found something they liked. and you can never go wrong with a Greek salad anyway.
So in summary, for us it was a great holiday and a really nice hotel, one that, if it wasn't for our propensity for variety, we would certainly go back to again.

  • Stayed: July 2011
    • Value
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Thank Jbrad9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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711 - 715 of 1,004 reviews

Reviewed 1 August 2011

We stayed one week in Creta Paradise hotel with all inclusive package. The premises were fine, big swimming pools, playgrounds, own beach, restaurants, theatre and kids clubs. Our room was in Olympia, just accross the road, and that was very lucky: the hotel was fully booked during the main season and the main areas had a lot going on. Our side was quiet and we mostly enjoyed the swimming pool in Olympia area. Some rooms had a pool of their own and I wished we had booked such a room, too (it was difficult to find a free sunbed).
Houskeeping worked well, the room was spotless. And finally: the all inclusive food was very good. Especially fish was very fresh and tasty.
I would go back to this hotel - but only in low season.

  • Stayed: July 2011, travelled with family
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1  Thank CoupleEspoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2011

Spent a wonderful week at the hotel in June
The rooms are well equipped and decorated to a high spec.not seen a shower like that before, very interesting...but didn't always get a good supply of hot water.
The double bed was enormous, a real treat for me! My sons had to sleep on sofa beds which for one was a bit of a squeeze...he's 6ft 4! ...... but the hotel were very helpful and provided a camp bed when they realised that Mr and Mrs plus 15 year old was actually Mrs plus her 2 sons....neither of whom wanted to share a double bed with their poor old mum...or with each other.
There are several pools to chose from, most of them busy but we always managed to get a sun bed, we were in the rooms over the road from the main complex where there was also a small and less busy pool if we wanted a bit of peace and quiet.
The food was very good, always a good variety and plenty for me (vegetarian). The food by the pools at lunch time was more than adequate if we couldn't be bothered to get changed and go to the dining room, there was always a selection of beautiful fresh fruit...the day of the cherries was particularly good!......and at 4 in the afternoon a good selection of teas, fruit teas earl grey etc etc and cakes was provided.
The staff were very helpful and attentive, the impromptu performance of Greek dancing one night around the restaurant by the waiters was brilliant!
The animation team were enthusiastic and friendly but weren't intrusive, we didn't go to any of the evening entertainment preferring to walk into the nearby village but people we met said it was good.
The hotel itself is in a very small village with only a couple of shops but I would recommend walking or getting the bus into the next village for lovely shops and tavernas and definitely get the bus (only 3 euros) into Chania to see the Venetian architecture in the harbour
Overall a wonderful holiday, we would go back tomorrow if we could!

  • Stayed: June 2011, travelled with family
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3  Thank themeadsmummckirdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

This is a typical TUI hotel with no service for other guests. We booked directly from their web. I think that the quality and service level is really bad compared to hotels in e.g spain. Food was ok. For kids this place is fine but for adults travelling together with their kids its more recommended to go to e.g Avra Imperial only 10 minutes further down the street. I rate this as a 3 start hotel.

  • Stayed: July 2011, travelled with family
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2  Thank JRosli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

I have just returned from a 2 week holiday at the Caldera Beach and have to say it was one of the best hotels i have stayed in.
I was a little worried after reading some of the comments about the food before our holiday, but was very pleased with the choice you had. There were themed evenings most nights and lots to choose from.
The hotel staff were all very friendly and helpful.
Zara the Thomson's holiday rep was fantastic and such a lovely lady.
The main pool area did get very busy, and although their were notices on the sunbeds saying it was not allowed to reserve them, this was not adhered to. (So be prepared to get up early).
The animation team were fantastic, and worked very hard throughout the day and evening keeping everyone entertained.
I would say that this hotel would not be for someone looking for a quiet holiday as it does get very lively around the main pool in the day, and their are lots of children, but there is another pool to choose from.
I took my own tea and coffee after reading that this wasn't in the room, but didn't open it because there was tea and coffee put in the rooms every day.
The rooms were a little on the small size, so any more than 3 would need a family room.
The beds were very comfortable and the sofa bed was big enough for an adult and also very comfortable.
A very enjoyable holiday and would go back!!!

Room Tip: The rooms in the main building and around the pool area have the best view, but would be a little no...
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  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
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5  Thank dawniedo21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Family Life Creta Paradise by Atlantica

Address: Gerani Beach, Gerani, Crete 731 00, Greece (Formerly Atlantica Caldera Creta Paradise)
Region: Greece > Crete > Chania Prefecture > Gerani
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Gerani
#2 Romantic Hotel in Gerani
#4 Family Hotel in Gerani
Price Range: ₹ 6,298 - ₹ 15,167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Family Life Creta Paradise by Atlantica 4*
Number of rooms: 285
Official Description (provided by the hotel):
True paradise! The charm of traditional cretan village with modern resort facilities. Ideal for families and couples!11 km from the beautiful town of Chania lies one of Crete’s preserved secrets, the beautiful beach resort of Atlantica Caldera Creta Paradise, situated on the graphic coastline of Platanias. ... more   less 
Also Known As:
Atlantica Caldera Creta Paradise Hotel Gerani
Bravo Creta Paradise Platanias
Family Life Creta Paradise By Atlantica Gerani, Crete - Chania

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