We went two adults and two children, age 2 and 3. The service was terrible! For example we were not informed about the ULTRA all-inclusive possibility. That ment that we could not get the service other people got. The minibar had only one bottle of water when we came. It was empty for 3 days, then they gave us the turkish mineralwater we where supposed to have, but not water for four people. We had to go down to the Lobby Bar two times daily to get milk for our kids, could not get it to our room because we did not have the ULTRA all-inclusive deal (we where told this after 5 days).
One of the curtains in the room kept falling down, it was fixed after 48 hours. The bathtub did not have a plug. We got it 24 hours after asking for it, then it was impossible to empty the bathtub because it was damaged, so it was filled with water from wednsday untill we left sunday morning. When we complained to our travel agency when we came back, the hotel said we were lying, they said they fixed it. The fact is they offered us a new room THE DAY BEFORE we were leaving. We did not accept that offer.
No one in the hotel spoke english, we had a hard time explaining everything. It was also filled with russian people. One of the russian women woke us up 3 times the same night at 0330, telling us she had the wrong number...
Terrible is the best word for this hotel! The only good thing was the pool area and the beach. Never again Tyrkiareiser, and never again Elize Resort Hotel!
- Official Description (provided by the hotel):
- Give yourselves a gift of a holiday spent in paradise. Be prepared to be mesmerised by the picturesque views of our hotel, which is situated 8 km from Kemer, 50 km from Antalya city centre and 65 km from the airport... It will be the unchanging address of your holiday, during which you will come face to face with different tastes every time. The holiday, spent in this place, will become your most precious memory and most beautiful dream... ... more less
- Reservation Options:
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- Also Known As:
- Elize Hotel Kemer
- Elize Hotel Camyuva