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Chloe S
Leicestershire, United Kingdom

Perfect

5.0 of 5 bubblesReviewed 1 Feb 2017via mobile
We loved our stay at Rocky's, it's a real retreat. The resort is beautiful and full of character and the accommodation is great. We have stayed in 2 rooms here and both were so clean and had a boutique feel. The staff work hard to make everything perfect as well as being friendly and cheerful. They make it what it is.
The location is on the beach and it is only a short walk (or free bus) away from Lamai. It's easy to go out for food and drinks in the town but Rocky's has everything you need should you want to stay there and relax.
We can't recommend Rocky's enough, We thought it was perfect.

Date of stay: January 2017
Trip type: Travelled as a couple
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Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort - Veranda Collection Samui, responded to this review
Responded 4 Feb 2017

Dear Chloe S,

Greetings from Rocky's Boutique Resort.!

It feels so great to received such wonderful review from our lovely guest. Thank you for choosing Rocky's Boutique Resort for your recent holiday.

We are delighted to know you had such a perfect time during your stay with us and satisfied with everything that Rocky's has to offer.

To exceed guest expectation is one of our main objectives at Rocky's Boutique Resort. So happy that we did it very well and left such memorable experience on your precious holiday.

We always make sure that we treat all our guests like family. As we always say, when you're at Rocky's you are family.

Thank you once again for staying with us at Rocky's Boutique Resort. We would be delighted to welcome you back for your future holiday.

Best Personal Regards,

Ariane Evangelista
Asst. Guest Relation Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 30 January 2017 via mobile

Starting with the warm welcome, the great pools and private beach and the excellent food you will find it very easy to relax for any period of time.
Add to it the proximity to Lamai beach, food, Sunday market and bars and you're getting a great family vacation

Date of stay: January 2017
Trip type: Travelled with family
1  Thank izharm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort - Veranda Collection Samui, responded to this reviewResponded 1 February 2017

Dear Izharm,

Greetings from Rocky's Boutique Resort!.

It such an honor that you have chosen us among so many resorts on Koh Samui.
Thank you for sharing your honest review to all travelers checking trip advisor for their trip to Thailand.

We are so delighted to know you had such a wonderful time during your stay with us.

We really appreciate your lovely comment and hope to have a pleasure of welcoming you back here again soon.

Again, thank you for choosing us.

Best Personal Regards,

Ariane Evangelista
Asst. Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2017 via mobile

Everything was clean and looked freshly painted varnished and the landscaping is brilliant. Staff is unfailingly polite and helpful. Breakfast was just ok.

We were there for New Years and the compulsory dinner and entertainment were tepid at best and ridiculously overpriced, $282 pp especially in downmarket Koh Samui.

We had a beachfront "suite" which is just a regular room on the ocean side of the resort. Still I couldn't fault it. The bathroom was great!

The beach does indeed disappear at high tide, but the pools were nice!

All in all we enjoyed ourselves. Good solid four stars.

Date of stay: January 2017
Trip type: Travelled with friends
1  Thank Mark P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort - Veranda Collection Samui, responded to this reviewResponded 30 January 2017

Dear flyboy100,

Greetings from Rocky's Boutique Resort!.

Thank you for choosing Rocky's to spend your precious holiday.

We are happy to read your honest review about your recent stay with us and glad to know you enjoyed everything that Rocky's has to offer.

Every comment is important to us, we want whats best for all our guests so we are really serious about guest comments. Thank you for sharing your opinion about our entertainment and food at Rocky's. We'll do proper action to prevent this kind of issue for the future.

Thank you for praising our rooms and our brilliant employees.

I hope one day, you will consider to stay with us again. We really look forward to welcoming you back here again on your next visit to Thailand.

Again, thank you for staying with us.

Best Personal Regards,

Ariane Evangelista
Asst. Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2017 via mobile

We came here for our Honeymoon (October 2015) and have to say it was the most amazing hotel/boutique we have ever stayed at.

Everywhere you looked there were extra finishing touches like fresh flowers in the water bowls outside your room every morning, treats in your bedroom when they turned the beds down and the koi and endler guppy pools all round the hotel were gorgeous.

The rooms were fantastic and cleaned to a high standard. Fresh fruit and champagne in our room when we arrived. We had the most romantic evening imaginable in the sala on the beach with 3 course meal, firelight and the beach just feet away. The food was so good I even took some recipes away from the chef.

The pool and surrounding areas were beautiful and staff brought complimentary ice water and fruit around during the day.

The bbq on the beach with fire dancing was amazing.

Sadly we were unable to go out on the boat as it was too expensive to rent for just us and noone else was available to share.

Can't wait to return!!

Date of stay: February 2016
Trip type: Travelled as a couple
Thank LINZ_S6666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort - Veranda Collection Samui, responded to this reviewResponded 27 January 2017

Dear Linz_S6666,

Greetings from Rocky's Boutique Resort!

Thank you for staying with us and for taking the time to review us on trip advisor.

Congratulations again and we are so delighted to read your very honest comment for us.
I hope we'll get another chance to welcoming you back here again soon.

We are so glad to know you enjoyed your honeymoon staying in our resort.

Again, thank you for choosing us.

Best Personal Regards,

Ariane Evangelista
Asst. Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2017

Rocky's boutique resort is beautifully set in lush gardens overlooking the gulf of Thailand & is very close to the town of Lamia.

It was so relaxing to sit back with such an incredible view enjoying delicious satay sticks with a glass of Pinot Grigio.

My room was very spacious, light, airy and beautifully decorated with pieces of handcrafted artwork. A really lovely space.

Service was excellent and staff did a great job, a special thank you goes to the guy who services the guest's by the pool at the beach. Nothing was too much trouble for him & he needs to be congratulated for his customer service skills. Thank you.

Date of stay: October 2016
Thank marie_ashworth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort - Veranda Collection Samui, responded to this reviewResponded 27 January 2017

Dear Marie_ashworth,

Greetings from Rocky's Boutique Resort.!

Thank you for choosing Rocky's to spend your precious holiday. Also for sharing your wonderful review to all trip advisor readers.

We are thrilled to know you had a fantastic stay with us and satisfied with everything that Rocky's has to offer.

Thank you for mentioning the guy who made your holiday extra special. His name is Rak. :) He is great indeed.

We look forward to welcoming you back here again. I hope soon.

Again, thank you for staying with us.

Best Personal Regards,

Ariane Evangelista
Asst. Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2017

We loved the location and the decoration of the Rockys. You can see that everything is arranged with love for aesthetics and traditional art objects from the north of thailand. It is indeed a very charming place. The service at the reception was very good, everyone is very kind and friendly at this hotel. Prices are reasonable.

We stayed in a beachfront room which was also nicely furnished and the bathroom was very sweet with a little garden inside (the downside where the mosquitos living there...) The only things with the room we didn't like was the aircon directly over the bed and the balcony which was too small to stay there comfortably.

They have 2 restaurants, one close to the beach (The Dining Room) and one Thai restaurant (The Bistro) by the garden pool. Both were nicely set up and offer a wonderful view on the ocean/garden. The quality of the food was not constant, sometimes it was very good, sometimes not so convincing. Also the service at the Dining Room for breakfast was not always very professional.

They offer a free transfer to Lamai, which is good and easy, as Lamai is only 5 Minutes away. The hotel has 3 little beaches, they are small, but nice. The pools would be nice too, but the sunbeds are too close together and we didn't feel comfy at all as it felt too packed. It's a pitty, because except the sunbed-situation this hotel would be very relaxing.

We also had a massage at the Beach Pavillon. My massage was good, but not high standard. The therapist of my husband didn't listen when we advised not to touch the lower back because of an injury, but she didn't mind and pressed her ellbow just there with no pity! Be careful.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank safraviaggi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort - Veranda Collection Samui, responded to this reviewResponded 17 January 2017

Dear Safraviaggi,

Greetings from Rocky's Boutique Resort!.

Thank you for choosing Rocky's for your holiday and for sharing your praise with others.
We are delighted to read that you were satisfied with reception service and facilities.

We appreciate your effort by making this review to let all travelers and those reading trip advisor to have an idea about our resort.

With regards to our food and restaurant service, I've already pass your concerns to the management and will take proper action to prevent this kind of problem for the future guests and on your next visit here.

About our massage, we get bookings from reception and we usually ask the guest if they want hard or soft one. I am not sure if you ever inform reception about your husband case because we'll for sure take care of that area if we knew. But sorry to know about your husband experience. Our therapist speak english but they understand some words only.

I hope you will choose Rocky's again on your next vacation to Koh Samui.

Again, thank you for staying with us and for sharing your helpful review.

Best Personal Regards,

Ariane Evangelista
Asst. Guest Relation Manager

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