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Reviewed 4 weeks ago via mobile

We stayed here for 6 nights at the beginning of October. The staff were the friendliest people and couldn’t help us out enough, nothing was too much trouble. The room we had had a plunge pool which was great and the room was very pleasant and roomy. We ate quite alot at the Samui Potato Beach Club which was right next door and was very reasonably priced with a good amount of delicious options to choose from. Location was great close to the main Lamai shopping centre. Would definitely stay here again.

Stayed: October 2018, travelled as a couple
Thank Poppytepoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry L, Guest Relations Manager at Pavilion Samui Pool Residence, responded to this reviewResponded 1 week ago

Dear Poppytepoi,

We are delighted to hear how much you enjoyed your stay with us. Perfection is something we strive for everyday, it keeps us true to our goals of providing guests such as yourselves a very special and unique experience. We also love hearing that you will definitely be back, we take great pride in this one defining statement. Thank you again.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Great staff Five star ⭐️⭐️⭐️⭐️⭐️
Very friendly and extremely helpful especially Ms. Mod at reception.
I walked in off the the beach and within 15 min I had a reservation and professional help in moving my luggage from my previous Hotel.
Seamlessly
The Hotel has a great location on the beach
Super breakfast
Very clean and great amenities
Kub kun Kap to all at the Hotel for a great experience
Regards
Chris Heunis

Stayed: October 2018, travelled solo
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry L, Guest Relations Manager at Pavilion Samui Pool Residence, responded to this reviewResponded 1 week ago

Dear Chris H,

Thank you for taking the time to send your praise on Ms Mod, one of our many stars, who has taken a strong desire to learn and share her best services, we are proud of her for being very ambitious and wanting to grow. Thrilled you had a great experience and also grateful for your feedback. Hope to have you back with us very soon.

Best regards,
The Management

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Reviewed 8 October 2018 via mobile

Had an amazing holiday at the Pavilion the staff were very friendly and helpful and the accommodation was amazing. Book the private villa with its own pool and outdoor area plenty of room for the six of us. Would definitely stay here again thank you Pavilion we had an awesome holiday.

Stayed: September 2018, travelled with friends
1  Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry L, Guest Relations Manager at Pavilion Samui Pool Residence, responded to this reviewResponded 1 week ago

Dear Joanne M,

We firstly wish to thank you for choosing to stay with us recently and again for taking the time to share your fond comments here on the forum. We are delighted to hear how much you enjoyed here. We do hope to have you back with us very soon.

Warm regards,
The Management

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Reviewed 7 October 2018 via mobile

a wonderful hotel ... we visited it in our honeymoon and its was a great choice ..the rooms are so clean and comfortable, the team of the hotel was so cute and just wanted your satisfaction .. the breakfast was so healthy and delicious..the view and the location make your vacation super special . thanks for all

Stayed: October 2018, travelled as a couple
1  Thank madelinb2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry L, Guest Relations Manager at Pavilion Samui Pool Residence, responded to this reviewResponded 1 week ago

Dear madelinb2018,

It's thrilled to read we achieved this with you. We are all very proud and humbled by your kind words and thrilled we played a part in creating a lifetime of magical honeymoon memories. Glad to hear that our services, dining and more were to your liking. Once again congratulations on your marriage and we look forward to having you back for your anniversaries!


Kind regard's,
The Management

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Reviewed 5 October 2018 via mobile

We came two families to the hotel and were hosted with the best possible way throughout our vacation. We stayed 6 days and never had an issue.
The rooms were clean and with all that anyone needs - aircondition, fridge, great bed, great shower, all was absolutely perfect. The hotel itself was also perfect - right on the best beach, great pool, great gym room, and excellent food - breakfast and buffet dinner . The hotel location is perfect also - right in the center of Lamai town so easy 2 minutes walk every night. I don’t have anything bed to say so just go there. I will definitely return.

Stayed: October 2018, travelled with family
Thank Ziki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry L, Guest Relations Manager at Pavilion Samui Pool Residence, responded to this reviewResponded 1 week ago

Dear Ziki K,

We appreciate your kind words and lovely review. It was a pleasure to provide you with a great experience here in Koh Samui, it takes everyone to ensure a perfect stay and so pleased to read we achieved this with you. The next time you are looking to getaway, we would love to welcome you back for another memorable stay

Kind regards,
The Management

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