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“A perfect place to stay”

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Chryssana Beach Hotel
Ranked #7 of 12 Hotels in Kolymbari
Reviewed 30 August 2017

The hotel gave us just what we wanted, a pretty, clean, restful place to stay beside the sea in Crete. The hotel has beautiful gardens and pool that even in August weren't too busy and added to our relaxing stay. All the staff were friendly and helpful both before and during our 10 day stay and it was very refreshing to stay in a smaller, individual hotel rather than a bland, modern, formulaic one.

Room Tip: We were on the first floor which worked well, all gardens overlook the gardens and pool.
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank 35choir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aggeliki H, Manager at Chryssana Beach Hotel, responded to this reviewResponded 8 September 2017

Dear Valuable Guest,

We have no words to express our gratitude for the excellent review you have posted for us on Trip Advisor and for visiting Chryssana Beach Hotel.
Your positive comments, encourages us to continue our efforts and give the best of ourselves for making your travel experience special.

Looking forward to welcome you again, we all send you our warm greetings.

Kind regards,
Aggeliki Hatzigianni

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6 - 10 of 300 reviews

Reviewed 19 August 2017 via mobile

I am quite surprised about the positive reviews of this hotel. The first impression when you arrive is good: the pool area looks nice and the reception as well. Bad surprise when you arrive in your room: really creepy bathroom, with bad smell and the curtain on the shower. One of the bed had broken axes and the air con is really noisy.
Breakfast really really poor, with food looking old and low quality. Coffee awful.
Cats on the breakfast area with people feeding them... not really hygienic!!!
The position of the hotel is quite strategic if you want to visit the whole area, day and night.
The beach in front of the hotel is not really good.
Bad value for money.

Stayed: August 2017, travelled as a couple
Thank Ilaria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aggeliki H, Διευθυντής at Chryssana Beach Hotel, responded to this reviewResponded 21 August 2017

Dear Valuable Guest,

thank you for spending your holidays at Chryssana Beach Hotel and for finding impressive our common areas.
We are very disappointed that you have never reported your complaints to the reception desk that is open 24/7 or to the manager's office directly, for a room change. We are always next to our Guests in order to resolve any issues immediately in the best possible way. In this point we kindly wish to inform you that we have already renovated a number of our bathrooms and we have set as an immediate priority and purpose to refurbish all of them in a short term time period.
Our meals tend to be a plus in comparison to our star class, in purpose to accommodate the most our Guests preferences and our kitchen staff is well trained with many years of experience.
The Hotel is located in the middle of a nature environment and our Guests, being pet's friendly, are always taking special care and attention to this little abandoned visitors.

Thank you very much,
Kind regards,
Aggeliki Hatzigianni

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Reviewed 8 August 2017

We stayed here for ten days on a room and breakfast deal. The breakfast was good with very nice omelettes, fresh bread, salad, cooked options, cakes and fruit. The pool was lovely, large and clean, with the sea just behind. The sunbeds were very comfortable, but at times there were not quite enough if you were arriving around the pool mid afternoon as they were all taken. Pool towels were provided free of charge from reception, but we only found this out when we saw lots of others with blue towels and asked. Our room was on the ground floor towards the back of the hotel, with minimal 'side sea' views. It was basic but clean, on the small side and had a few small issues. There were no drawers to put clothes and only five coat hangers in the wardrobe (lucky we had bought our own with us). There was no hairdryer or kettle, a small tv, a fridge and a safety deposit box which cost €3.50 per day to hire. The shower was next to the toilet and had a curtain which did not go around the toilet side of the shower, resulting in water all over and around the toilet every time we had a shower. The toilet in our room had a loose wobbly seat which needed fixing and the plug in the basin did not retain the water so it drained out. The phone in our room did not make outside calls but could dial reception. Towels were changed every other day and were often still slightly damp from washing when replaced. The room was cleaned daily to a high standard. There was a good sized balcony with a table and two chairs overlooking the garden which was nice to sit on and read, and there was a mosquito shutter which closed across the doors. The air conditioning was good and kept the room to a cool temperature. The curtains to the balcony let in a lot of light early in the morning. The location of this hotel is good, being quiet and close to the beach. There are two convenience stores close by, and the bus stop to get to Chania is only a few minutes walk away. The bars and tavernas are mainly a 15 minute walk along the beach road, although there is one very close to the exit from the hotel which wasn't open when we were there, so we didn't try it. All the seafront tavernas were good though, and we never had a bad meal. Chania is a beautiful city and is well worth a couple of visits, one for a day trip, and another to see the sunset and then to see it all lit up by night. The bus fares are very good value. If we had paid half the price for this holiday like everyone else we spoke to in the hotel, who also seemed to be on a half board deal with a superior room then we would have been delighted. However for the price we did pay and for the room we were allocated we felt more than a little cheated. All in all though a good holiday in a nice hotel.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank BluejaySussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aggeliki H, Manager at Chryssana Beach Hotel, responded to this reviewResponded 12 August 2017

Dear Valuable Guest,
thank you for your recent stay at Chyrssana Bach Hotel and for taking time to post a positive review for us on Trip Advisor.
We are happy that you have found our services in general well performanced and that you have enjoyed your holidays with us.
Regarding some facilities such as hairdryers and extra hungers are upon request as we also explain in the Hotel Directory, placed in each room.
A number of our bathrooms has been already totally renovated, intending to renovate all of them in the future.
Hoping to have the chance to welcome you back soon at Chryssana, we send you our warmest greetings.
Kind regards,
Aggeliki Hatzigianni

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Reviewed 2 August 2017

This is a romantic hideaway next to the sea. Charming garden overlooking rural landscape, elegant lobby, welcome refreshment drink at check-in. Rooms are simple, with basic furniture, usual appliances (LCD TV, minibar, AC), the balcony – has a gliding door with a mosquito net. Bathroom was clean, shower had gliding doors and everything worked smoothly during our stay. Fresh linen, towels were changed every other day. Staff was well-mannered, friendly, relaxed and always available to help.
Breakfast buffet was ok, with just enough choices, plenty of cooked eggs, but also something for vegans /vegetarians. For lunch you could opt for a snack from the pool bar - nicely served to your sunbed or lounging place of choice around the garden. Dinner a la carte at the hotel consisted in a choice of 3 starters, 3 main dishes and 2 desserts – different every night, wine menu was a little expensive.
The taverns along the seashore in Kolymbari are a 15 minutes walking distance from the hotel. (If you go there by night make sure to have the lantern app, as there’s a stretch of road not lighted.).
Pleasantly surprised by lunch one day on the veranda restaurant of the neighboring house next to our hotel (don’t remember to have seen its name) – pastitsio and moussaka were delicious.
The beach in front of the hotel is pebbled and the sea deepens abruptly. Luckily, the pool is excellent: crystal clear water, never crowded – almost had it to myself. Even the toilet by the pool was spotless clean. Sunbeds comfortable, Wi-Fi worked. Pastoral sights + blissful ambiance = healing.
The bus stop is on the main road which is 10 minutes’ walk from the hotel. Buses are actually coaches with comfy seats and aircon. One way ticket to Chania was 3,5 euros and a 40 minutes drive. For Elafonissi Beach a two way ticket was around 15 euros and worth it as the drive on abrupt serpentines through the gorge provided some stunning views. Received a printout of the buses timetables from reception (thank you Angela for very clear explanations).
Best asset of this hotel is the staff, these guys are proof that Cretan hospitality is not just fake marketing. Sophia, Angela, and Emanuel on reception provided great information and unbiased advice (so as to avoid touristic traps and make the best options for enjoying our visit); also appreciated the efforts of the (only two) boys (don’t know their names) who attended the pool bar, breakfast and dinner tables every single day.
By the end of your stay you feel like you are visiting family.
Had a great time, will return to Crete.
Pros – garden, pool, staff
Cons – the beach, secluded, surroundings unkept

  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Service
Thank LaFlorina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aggeliki H, Manager at Chryssana Beach Hotel, responded to this reviewResponded 3 August 2017

Dear Valuable Guest,

thank you for visiting Chryssana Beach Hotel. We have no words to describe our gratefulness for your excellent review, which encourages us to continue our efforts and give the best of ourselves, to offer high quality hospitality and services.

The family of Chryssana is sending you warm greetings and is hoping to welcome you back soon.

Kind regards,
Aggeliki Hatzigianni

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Reviewed 29 July 2017

I visited with my daughter for a week this July, it was our first time in Crete and we were looking for a relaxing break in beautiful surroundings and that is just what we goy, yhe hotel was pure luxury, breakfast was fresh and plenty full, and such a relaxed start to our day, we relaxed by the pool on luxurious padded sun beds, and were served drinks and lunch at the pool bar, the staff are welcoming and so pleasant, Thanos at the poolside bar was attentive and informative of the local area and always happy to help, our cleaner Kpasi what a wonderful lady always a smile and so kind and worked so hard, in the evening we walked up to the harbour which was beautiful, so idyllic , im in a wheelchair and found every part of the area and hotel very wheelchair friendly, our stay was memorable, and we will definitely be returning, we were so sad to leave, thank you Chryssana beach it was a pleasure.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ivy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aggeliki H, Manager at Chryssana Beach Hotel, responded to this reviewResponded 6 August 2017

Dear Valuable Guest,

We have no words to express our gratitude for your excellent review. We are so happy that we have managed to offer you memorable and relaxing holidays.

We very much looking forward to give us the pleasure to offer you our hospitality once again in the near future.
From All the Staff of Chryssana, warm greetings!

Kind regards,
Aggeliki Hatzigianni

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chryssana Beach Hotel

Address: Skoutelonas Kolimbari, Kolymbari, Platanias, Crete 730 06, Greece
Region: Greece > Crete > Chania Prefecture > Platanias > Kolymbari
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kolymbari
Price Range: ₹ 4,534 - ₹ 12,824 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chryssana Beach Hotel 3*
Number of rooms: 45
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Also Known As:
Chryssana Beach Hotel Kolymbari, Crete - Chania

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