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“Cavo Spada Luxury Resort - A wonderful hotel with wonderful staff”

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Cavo Spada Luxury Resort & Spa
Ranked #4 of 12 Hotels in Kolymbari
Reviewed 17 October 2017

We stayed here for 7 nights from Wednesday 27.09.2017 till Wednesday 04.10.2017 and the Cavo Spada hotel and its staff could not have have been better.

On checking in (after a hot and cramped transfer from Chania airport) we were presented with complementary glasses of orange juice and sparkling wine. Our cases were then taken to our room by a very smart and polite male employee.

We had room 103 (on the first floor facing East) with a balcony overlooking the private pool rooms below. It was possible to see the sea however the view was mainly of the tall crop fields with the mountains in the distance. Our room was very spacious, clean and had plenty of storage space. The bathroom had both a large walk in shower and small bath. The flatscreen TV on the wall was dated and had only two English channels and no USB connectivity.

As we were all inclusive the majority of our meals were eaten in the Arsenali main restaurant (a self service buffet). Neither my wife nor I are fussy eaters so dilemma every meal time was what not eat. Everything looked freshly cooked and selection was brilliant every time. The front of house head 'Georgia' was always friendly, welcoming, approachable whilst ensuring that we were shown to our table and had plenty to drink.

The bar and lounge area is very spacious with plenty of comfortable sofas and chairs to relax on with a few drinks post dinner. The two main members of staff 'Popi' and 'Panos' are both very efficient which ensured we never waited very long to get served. Watch out, when Panos gets to know you the measures of Metaxa start getting really huge.

The main swimming pool is large but unheated and is about 110cm in depth all over. The pool bar in the middle makes it very convenient for more drinks throughout the afternoon. All of the sunbeds looked new and came with an optional plastic coated mattress for added comfort. There also appeared to be two guys collecting and disinfecting the mattresses at the end of each day.

A few very minor things to be aware of before staying at the Cavo Spada Luxury Resort & Spa:

1) Don't bother with the A LA CARTE AZZURO RESTAURANT. All inclusive guests are entitled to one meal in here as part of their stay. The food was inferior to the Arsenali buffet restaurant + the staff clearly don't understand how to stock red wine as our bottle (which was not part of the inclusive and therefore had to be paid for) had a layer of cork sediment in the bottom.

2) If your looking to rent a car don't do it through the hotel (lowest rate €55 per day). Walk to the end of the main drive and turn right. Just further down the road is place called Modus rent a car and speak to Mike. We picked up a Citroen C3 for €30 for the day.

3) The disabled access around the hotel is not great. Most of the ramps looked as though they had been thrown together as an after thought and were constructed of flimsy ply wood. A wheel chair user will struggle here + there is only one lift in the whole complex.

4) The private pool rooms on the east side of the hotel (below our room) are definitely not private and are over looked. The two Swedish women who jumped naked into their pool one evening clearly had no idea that I was drinking beer on my balcony.

I very much hope to return to the Cavo Spada Luxury Resort, Kolimbari in the future.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (581)
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7 - 11 of 581 reviews

Reviewed 16 October 2017

Just returned from a 1 week all inclusive holiday at the Cavo Spada Resort and Spa (Nice hotel but not luxury) This hotel is a nice hotel but over rated (not 5 star). After a 13 hour overnight journey my wife and I arrived at about 07:30am only to be told our room won't be ready until 14:00hrs!! Not a good start!! We found the receptionist Maria very unfriendly and unhelpful. While our room was being prepared we had a look around the complex.It was a nice Hotel but it was evident that it was not a 5 star resort. We went into the restaurant and our first observation was that the waiters were very scruffy and there clothing was grubby and ill fitting. The manager of the restaurant Antonio is a really lovely, friendly person and is a credit to the hotel, he is attentive and very helpful.
Over the week we observed the hotel staff and it was evident that the room maids dressed smarter than the restaurant staff! Upon arrival we upgraded to Ultra all inclusive at a cost of 25 euros per person per day (350 for the week) GOOD IDEA AT THE TIME BUT NOT WORTH IT! You don't get much more for your money!! Bath robes we had to ask for. Basket of fruit was a apple, mango and banana wrapped in plastic.

On a positive note, there are plenty of sun beds and you don't have to get up at silly o'clock to get one. The pool/beach towels are in better condition than the room towels the room towels are all frayed and have seen better days. We visited the Spa to book a massage and it was very obvious that the staff were not very friendly! My wife and I felt we were being a burden as we wanted to book treatments together, this was not possible so we did not bother.
The room we were allocated was at the rear of the complex overlooking the tennis courts, the room constantly smelled of drainage especially in the bathroom. Incidentally if you are allocated one of these rooms be prepared to be woken/kept awake by barking dogs (every night) it's like a chain reaction, one starts and several others follow and it goes on and on for most of the night and every night!!
Despite all of this we had a nice relaxing break. Would I recommend the hotel?..No. Would I go back?...No.

Stayed: October 2017
Thank Richie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

Excellent rooms, service, breakfast and dinner. A unique experience for families and couples. The stuff were all very kind and the facilities within the hotel make you not want to leave! Highly recommended.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Fofi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

Me and my wife visited the hotel for short vacations and everything was perfect except Spa! We had halfboard dining and both breakfast and dinner were of excellent quality. The room was as if should be for a 5* hotel i.e. confy, clean well decorated and with a big bathroom. As far as concern the Spa just keep out! Very expensive for very average services and the spa premises were cold, old and far away from relaxing.

Stayed: October 2017, travelled as a couple
Thank Digaletos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

Very Comfortable Hotel; spacious room and good facilities including large pool, beach (a bit pebbly) and good spa. Large choice of excellant food. Great staff - always cheerful and helpful in the extreme. All made for a superb holiday.

Room Tip: Can only speak for our room which had a sea view and was quiet.
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mail631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cavo Spada Luxury Resort & Spa

Address: Rapaniana, Kolymbari, Platanias, Crete 730 06, Greece
Region: Greece > Crete > Chania Prefecture > Platanias > Kolymbari
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kolymbari
#3 Romantic Hotel in Kolymbari
#3 On the Beach Hotel in Kolymbari
Price Range: ₹ 8,448 - ₹ 38,861 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cavo Spada Luxury Resort & Spa 5*
Number of rooms: 150
Official Description (provided by the hotel):
Cavo Spada Luxury Resort & Spa is located 18kms west of the picturesque city of Chania. Its location combines in a unique way the beauty and tranquility of the Cretan Archipelagos with the unsurpassed charm of the famous Old Venetian town which is only a short drive away. Positioned on the west side of the Gulf of Chania, the hotel is built on a long stretch of beach, offering magnificent view of the Gulf of Chania and of Cape Spada. The latter is a spectacular rocky cape after which our hotel was named. The hotel is spread over a 65,000 m2 private property, hence offering ample space for all the guests to enjoy their holidays in one of the 150 rooms that the hotel has to offer. Being part of one of the oldest and most respected hotel companies of Chania, the Giannoulis Hotels & Resorts, Cavo Spada Luxury Resort & Spa is the epitome of our experience in providing holidays of unprecedented quality and comfort. ... more   less 
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Also Known As:
Cavo Spada Luxury Resort And Spa
Cavo Spada Luxury Hotel Chania Town
Cavo Spada Luxury Resort & Spa Kolymbari, Crete - Chania

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