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“Enjoyable” 4 of 5 bubbles
Review of Le Grand Courlan Spa Resort

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Le Grand Courlan Spa Resort
Ranked #2 of 2 Hotels in Black Rock
Florida, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Enjoyable”
4 of 5 bubbles Reviewed 4 May 2012

Just came back from 4-days at Le Grand and was worried about previous reviews, but it was a sheer delight. Adana at the frontdesk was very welcoming as was the Manager Marco, Nizam at the bar was always chatty. Valerie was very informative and overall the staff were very polite and helpful. The seaview room was spacious, clean with a balcony overlooking the sea. Breakfast was perfect with everything served with a smile in the open-air dining area. Nice and peaceful away from the hustle and bustle. Blissful.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sandy269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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352 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • English first
  • German first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Norway
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

Black rock is a little village in the middle of nowhere, so the location of this hotel is not good unless you want to be alone on a beach. We felt quite alone in this hotel and saw maybe 3 other couples.

The room was quite spacious, but they got a bit overboard with the use of flowers. I counted about 7 flowers just in the bathroom! The room was clean, but the walls are really thin - I could hear a guy snoring all night! The resort really needs a make-over and some renevation. We went inside the SPA, but turned around quickly. It had a bad smell and we did not feel like relaxing in that building. The pool area did not seem that nice so we went down to the beach and it seemed like we had it all by ourselves. This might have been because the ocean was quite "wild" and the currents seemed really strong.

The restaurant (upstairs) had really good food - I had a great kingfish while my friend had a nice tender beef. The lunch(downstairs) at this place seemed a bit creepy, but because of the lack of other options we decided to try it. The sandwich was okay, but nothing special - it did not make us sick even though we had our worries.

The staff was okay. Not really good or bad. You can probably find a lot better places to stay elsewhere on the island.

If you end up in this place walk/drive to pleasant prospect(opposite direction of Black Rock). Here you can find some pizza(Pizza Boys), a restaurant and some good limin' spots. We had a lot of fun there, but it is also your only option.

  • Stayed January 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank FKLS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 6 April 2012 via mobile

Stayed here early march was told it was a 5 star resort! Don't think so ?we stayed one night had breakfast only 6 tables set . Only 20 people staying at hotel 3 of these were working at the power station. We were the only English. Pool to ourselves, but bridge over the pool is dangerous no decking 2 inch concrete step at each end trip hazard . Staff ok but seem disinterested with customers. Room was ok but was told they get power cuts and air con then won't work so you get bitten by mosquitoes. We left after one night and stayed at the coco reef execllent. Le grand coulan needs thousand spending on it from re painting to repairs around the pool don't stay here unless you want to be by yourself. Only one bar open no entrainment not a good hotel

Stayed March 2012
Helpful?
4 Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Black Rock hotels

Trinidad
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 20 March 2012

When my fiance and I first booked this hotel for his birthday we were very hopeful, the pool looked lovely and the location seemed divine. We booked an all inclusive package because we wanted all the works. We were disappointed from the time we entered the resort, not only were they under staffed the guy checking you in was also the bell boy. The room was nice very peaceful had some positives like switches on the bed board, liquid soap in a dispenser for bathing, very comfortable bed and exquisite pillows. However that was about it!
The service at lunch time was so poor, the staff bickered in front of us and seemed annoyed we were there. The alcohol selection leaves much to be desired for an "all inclusive" package.The food was cold and salty at dinner and they didn't even have pepper to eat your food with.When I returned to the room I realized they had four television stations.
The same poor service continued for breakfast, this was the last nail in the coffin. My fiance and I checked out and went to another hotel.
This place has so much potential it is sad to know that tourist also had to experience this in out country, so for all you tourist reading this please know this is not the best Tobago has to offer.

  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank sheens311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managementrep81, Manager at Le Grand Courlan Spa Resort, responded to this review, 26 March 2012
Thank you for letting us know. We will be sure to review your notes with the chef and staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port of Spain, Trinidad
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 20 March 2012

Do not waste your time or money to stay at this hotel!!!! We were on the "all inclusive" plan but could not get a decent alcoholic beverage! The food was extermely salty---so much so that we had to dine externally on the second day although meals were provided as part of our package. Meals took a long time to be prepared and in some instances stale ingredients were used.
The spa as well as wait staff were absent for most of our stay. The layout of the hotel is such that as soon as rain falls there is no coverage in between various parts of the hotel therefore mobility is limited.
Also, no bellman on site and rooms are a little way off from reception

  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Annalisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Grand Courlan Spa Resort

Property: Le Grand Courlan Spa Resort
Address: Shirvan Rd, Black Rock, Tobago
Phone Number:
Region: Caribbean > Trinidad and Tobago > Tobago > Black Rock
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Black Rock
Price range (per night): ₹ 9,247 - ₹ 13,819
Hotel Class:3.5 star — Le Grand Courlan Spa Resort 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Le Grand Courlan Hotel Black Rock
Le Grand Courlan Resort And Spa
Hotel Le Grand Courlan
Grand Courlan Tobago
Le Grand Courlan Tobago
Le Grand Courlan Spa Resort Tobago/Black Rock

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