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“Hopeless”
Review of Bien Xanh Hotel

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Bien Xanh Hotel
Ranked #57 of 108 Duong Dong B&B and Inns
Reviewed 23 December 2014

The service and security in this hotel is none existent. The staff show no interest in the guests at all and keys are thrown onto the reception for you and everyone else to help themselves on their return. My room was described as having a sea view that might have been achievable with binoculars as the hotel was situated across a busy, noisy road and opposite a hotel construction site where work seemed to go on around the clock. However it was the indifference of the staff and continual noise that ruined my stay.

Room Tip: Don't stay here
  • Stayed: December 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Etsau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (8)
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3 - 7 of 8 reviews

Reviewed 21 April 2014

We had room with mountain view, but that was a joke!!! There was only one window and it was in a bathroom, it was very small and it was very high. Im 183 cm tall, and i van say, that the window was almost 2 meters from the floor. Good thing was that the room was nice, big and clean.
Theres only 5 mins walk to the beach. But in the centrum, you need to walk 15-20 minutes or you need to take taxi.

They clean rooms daily, but never bring new towels, toilet paper, shampoo, bath gel. You have to call reception 5 times a day to get what you need. At least room service is very fast.some of the staff were not so attentive, when otherS were nice, smiling and helpful.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mic V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014 via mobile

Very reasonably priced rooms for what you get. We paid £20 a night (two people) and got given two double beds, air con, ceiling fan, fridge, wardrobe and bathroom with shower & WiFi free of charge. Hotel is literally across the road from the beach, have to cross the road and enter through one of the other hotel resorts (no problem) and you're on the beach.

Also, if you stay just in front of the Thien Tanh Resort you can use the WiFi there too, free of charge. Perfect!

Hotel is situated fine, about 15 minutes walk from the night market. (Come out of hotel and turn right). Very decent priced stay.

Stayed: January 2014, travelled as a couple
1  Thank DMC08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014 via mobile

Good location close to town and beach, good wifi and clean rooms. We booked a mountain view room but ended up in a room without windows. If you don't hand in your key (keys are stored unsupervised on the counter) they might not clean your room so be sure to ask them to. Also be aware that not staying at a beach resort means long beach is a far less enjoyable experience. Guards from other hotels may even stop you from accessing the beach via their resort and there are no sunchair rentals.

Stayed: January 2014, travelled with friends
1  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Stockholm, Sweden
82
Reviewed 31 December 2013 via mobile

Nice staff. Clean and fresh room. Wifi was very good. Close to the beach and 10 min walk to the night market. Perfect location. We tryed 3 different hotels here and this location was the best and tge hotel was the best for less money. Im very satisfied.

Stayed: December 2013, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bien Xanh Hotel

Address: 85 Tran Hung Dao Street, Block 7, Duong Dong, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Amenities:
Bar / Lounge Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #57 of 108 B&Bs / Inns in Duong Dong
Price Range: ₹ 1,478 - ₹ 2,056 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bien Xanh Hotel 2*
Number of rooms: 36
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Also Known As:
Bien Xanh Hotel Phu Quoc Island/Duong Dong

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