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3 - 8 of 884 reviews
Reviewed 15 December 2020

I was disappointed by this place, which was OK but nothing special. Rooms were quite bare, with only one chair and one stool apart from the bed (two singles pushed together to make a double), basic Swahili style shower, and no TV. One quite small swimming pool, which would be overcrowded if the resort was busy. Lots of seaweed on the beach (other hotels rake it up). Food was fine but again nothing to write home about. Solidly only a two or at most three star hotel, but with a four to five star price tag. On the positive side, the staff were very friendly and tried their best, given the difficult situation of COVID-19.

Date of stay: December 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank mzungubabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2020

Although we booked for a few days at a relatively low season, we had the best time on any resort so far on the south coast of Kenya - and it was our first time at Pinewood. We have stayed at other resorts on Galu Beach and on Diani Beach but this is the one I will definitely return to. What makes it special?

Excellent staff
Smallish hotel to keep it cosier
Good beach
Excellent views from our first floor room
Good size clean room
Refurbished bathroom with dual showers
Own beach beds on the beach away from hawkers - this is not at all common on the south coast and it makes relaxing so much better.

Very good food - as a vegetarian I get tired of the standard Indian fare in all South coast hotels and the chefs tried to accommodate us very well. The different themes each day also made it interesting and we never needed to order à la carte. Very good salads every evening. The choice of two sittings makes it easier too.

As other reviewers have also pointed out, on all South Coast beaches you need to wear swimming shoes / water shoes for swimming in the sea - certain areas in the sea are rocky and not sandy. However you do not need these for walking on the beach - which too is a lovely long stretch. I think Galu beach is far better for walking than Diani beach.

As a bonus for birders, there is a water area near the breakfast area where weaver birds have built their nests - you can also spot the odd heron and other birds....

The manager Pamela is a gem of a person.

Room tip: rooms at the beach have better views but pricier. ones near lobby quieter in the daytime
Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank astonangel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2020 via mobile

An amazing and relaxing place next to the Indian ocean. The staff is really pleasant and service minded. The ocean is warm and Lovely. Use bath shoes you want to be able to take a bath everywhere (otherwise there is a part of the Beach that is acessable without bath shoes). A varied and delicious dinner buffet (sometimes accompanied by a frog orcestra :-). The closest supermarket is quite a bit away- hard to reached by foot. The resort's store doesn't keep beverages or snacks that you han take to your room. Give yourself a treat and visit the relaxing Amani Spa with wonderful Silvia!

Finally- don't miss the wonderful sun rise. Totally worth getting up early. Take a walk or a jog while you're at it.
Asante sana- thank you very much!

Date of stay: March 2020
Trip type: Travelled with friends
1  Thank asalun08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2020 via mobile

Thanks for a lovely stay with fantastic food as well as service minded and lovely staff. Silvia in the spa was the best ever - wonderful massage, pedicure and manicure! Perfect place if you want to relax, swim and sunbathe without too many people around. The atmosphere is great whether you want to be active or lazy. Bath shoes is recommended. You will be entertained by both musicians, Masay people and a frog choir Check it out!

Date of stay: March 2020
Trip type: Travelled with friends
1  Thank 918camillaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2020

Disappointed for 460 USD / Night on Full Board
Looked like A CARE HOME for elderly people
The hotel were full with guests age between 65 -80 .
The food was terrible from Menu , limited or extra surcharge on full board !
The Mango dessert wasn’t available but the vanilla ice cream and fruit platter yes ! The cheep and easy was available
Rice was dry ,not fresh chewy meet for 460 sd / night
Old bed and bedding
Pool need an update. And more cleaning need .
On the phone thick dust , it wasn’t clean for more then a week
The only water battle we got for drinking was filled up few days before .
These all bad experience came up only in few Hours that’s why WE LEFT the resort !
The security had cafe 2 yards away from us in the Lobby, the gun was facing to us ! it made me feel bad and i worried about a terrorist attack , not until this day
We have been to several Hotel and Resort i in Diani Beach, i saw security at the gate , but Gun never was visible at all

They made double reservations , during busy Half term last week in UK also Half term in Kenya, i paid in advance 460 USD / night Executive Suite Beach front with spectacular view and personal shef in my room ,But they gave Deluxe Small Room , No personal shef
All we remember about the Resort is the Dry rice, old warm drinking water and Dated Dirty Pool and loungers and the Gun

Date of stay: February 2020
Trip type: Travelled with family
1  Thank Discover396853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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