Thanks for a lovely stay with fantastic food as well as service minded and lovely staff. Silvia in the spa was the best ever - wonderful massage, pedicure and manicure! Perfect place if you want to relax, swim and sunbathe without too many people around. The atmosphere is great whether you want to be active or lazy. Bath shoes is recommended. You will be entertained by both musicians, Masay people and a frog choir Check it out!
Hotels.com
Hotels.comHotels.com
Disappointed for 460 USD / Night on Full Board
Looked like A CARE HOME for elderly people
The hotel were full with guests age between 65 -80 .
The food was terrible from Menu , limited or extra surcharge on full board !
The Mango dessert wasn’t available but the vanilla ice cream and fruit platter yes ! The cheep and easy was available
Rice was dry ,not fresh chewy meet for 460 sd / night
Old bed and bedding
Pool need an update. And more cleaning need .
On the phone thick dust , it wasn’t clean for more then a week
The only water battle we got for drinking was filled up few days before .
These all bad experience came up only in few Hours that’s why WE LEFT the resort !
The security had cafe 2 yards away from us in the Lobby, the gun was facing to us ! it made me feel bad and i worried about a terrorist attack , not until this day
We have been to several Hotel and Resort i in Diani Beach, i saw security at the gate , but Gun never was visible at all
They made double reservations , during busy Half term last week in UK also Half term in Kenya, i paid in advance 460 USD / night Executive Suite Beach front with spectacular view and personal shef in my room ,But they gave Deluxe Small Room , No personal shef
All we remember about the Resort is the Dry rice, old warm drinking water and Dated Dirty Pool and loungers and the Gun
Kristina
Lovely beach,lounge areas, and rooms. Lovely food although breakfast could do with a tweek. Smoking near tv lounge drifts in which is a shame had to move away on more than one occasion. Staff are very accommodating and friendly. Would recommend.
Lovely room, delightful staff and excellent accommodation.
Everyone we met was very friendly and nothing was too much trouble. We enjoyed eating alfresco and entertainment fun.Food was a very high standard and waitress Eunice super helpful.
Enjoyed the aqua aerobics everyday and would have welcomed a craft activity !!! Idea for the future????
Stayed here for ten nights in February. Fantastic stay all round. Lovely spacious room, with large balcony that was kept very clean every day. Very relaxing breakfast with no waiting for a table and chefs stationed to supply freshly cut fruit and eggs cooked in any way you like. Lovely setting overlooking beautiful fish and small birds. A la carte lunch provided a wide range of options including gorgous salads and pizzas. Enjoyed also the fact that the evening meals alternated between the main restaurant, pool and beach. Always plenty of sunbeds at pool and beach.
All of the staff were fantastic with too many to name individually.
Whilst this would not be a hotel that would suit people in search of a noisy nightlife it suited us down to the ground with a good range of cocktails included on the all inclusive.
Finally if you are in need of a reliable transfer from airport to hotel I can recommend a particular taxi driver who I found via TripAdvisor. He was a very careful driver, very responsive, flexible and in my opinion reasonable. Feel free to message me if you would like his details.
This was our sixth visit to Pinewood Beach Resort and it is better than ever. It is good to see the hotel flourishing and virtually full which reflects renewed confidence in the tourist trade in Kenya but also the incredibly high standards at this hotel.
As a relatively small hotel situated on a quiet stretch of beach the overwhelming feeling is peace and tranquility. Accommodation is situated in small houses along a road down to the beach which creates a village type atmosphere, with the sight of the blue ocean through the palm trees at the beach end of the village being truly amazing.
A highlight for us is the superb range and variety of food, particularly the themed dinners, served either in the restaurant or alongside the pool or in the BBQ area adjacent to the beach. Attention to detail is a feature of everything the talented team of chefs prepare. A welcome innovation is the fruit bar and freshly cooked dishes for breakfast in addition to the buffet. The banana fritters on a Friday are to die for!!
The major attraction of Pinewood are the wonderful staff and management. Literally nothing is too much trouble and everyone is just pleased to see you and concerned that you have a great holiday. It is inappropriate to pick on individual members but whether it is the very visible management team, waiters, chefs, bar staff, reception staff, cleaners and ground staff, all we can say is thank you for another great holiday at Pinewood.
