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Radisson Blu Poste Lafayette Resort & Spa, Mauritius
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Reviews (1,607)
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Reviewed 9 September 2017 via mobile

The hotel, the setting, the staff made our stay memorable!
September weather was surprisingly calm and we enjoyed numerous beach days with the prerequisite cocktail!
We will definitely consider a return stay!

Stayed: September 2017, travelled as a couple
Thank G B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehdiMorad, General Manager at Radisson Blu Poste Lafayette Resort & Spa, Mauritius, responded to this reviewResponded 13 September 2017

Dear G B,

First and above all, we would like to sincerely thank you for your recent stay among us and taking time to share your feedback and positive experience.

It is a real pleasure to know that you appreciated the setting of our Resort and the serene atmosphere that prevails here. We strive to do our best to satisfy every guest and therefore glad that we were able to do so with you.

Once again thank you for your comments and it would be a pleasure to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

We checked in yesterday. Good experience so far. The good is good. We met good people such as Sunil from the reception and Sahil who gave us information about the surroundings and the hotel. They even organise free shuttle service to their sister hotel that is Azuri.

Stayed: September 2017, travelled as a couple
Thank Rashmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehdiMorad, General Manager at Radisson Blu Poste Lafayette Resort & Spa, Mauritius, responded to this reviewResponded 12 September 2017

Dear Rashmi S,

First of all, we would like to thank you for choosing our resort for your vacation. We are delighted to read that you are a good experience at our establishment.

Thank you very much for your special mention for our team members Sunil and Sahil and for your beautifully worded review.

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Reviewed 9 September 2017 via mobile

This has been the best island holiday with the mkst friendly people such as Sunil and Sahil from the Concierge. Front desk staff were very caring and took great care of us. Restaurant staffs catered to our needs really well and the food was amazing. We had room 2102. The view was amazing. We could see the sunrise and sunset from our room and the lovely view of the untouched nature. Nature at its finest. we will definitely recommend this hotel to other people and will come again.

Stayed: September 2017, travelled as a couple
Thank Carel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehdiMorad, General Manager at Radisson Blu Poste Lafayette Resort & Spa, Mauritius, responded to this reviewResponded 13 September 2017

Dear Carel V,

First and above all, we would like to sincerely thank you for your recent stay among us and taking time to share your feedback and positive experience.

We are delighted to read that you had a fabulous stay with us at our establishment. Thank you very much for the high compliment of best hotel experience in Mauritius.

Thank you for the appreciative comments for the service provided by our dedicated team members especially Sahil and Sunil . I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better.

Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon

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Reviewed 9 September 2017 via mobile

We had an awesome holiday and we shall definitely come back to this resort. Will recommend this property to friends and family. Very good service from josian, Sunil concierge, Vishal supervisor, all room cleaners, waiters and hotel management. Liked the day at the other Radisson also.

Stayed: September 2017, travelled with family
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehdiMorad, General Manager at Radisson Blu Poste Lafayette Resort & Spa, Mauritius, responded to this reviewResponded 13 September 2017

Dear Alex P,

First and above all, we would like to sincerely thank you for your recent stay among us and taking time to share your feedback and positive experience.

We are delighted to read that you had a memorable vacation with us at our establishment. Thank you very much for your special mention for our team members and also thank you for you high recommendation for our sister property Radisson Blu Azuri.

Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon.

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Reviewed 8 September 2017

This is my first review on a Trip Advisor and first visit in Mauritius. All the staffs were very good and most importantly make you feel at home. The service is top notch, and impecabble. No issue with the food either , and they cater for each and every nationalities. But unfortunately when i checked i saw one incident , where a british couple , who were very disturbing and rude with the staffs, completely drunk... He had some issues with another couple during the day. The manager came to speak to that couple, and to my astonishment , these couple were so aggressive.But the manager dealt with him very well and in a calmly manner. Hats off to keep cool in situation like this. I heard from many other couples , that these couple were there more than a month, and they are always a nuisance and always creating disturbance. I wonder how the management can accept this kind of attitude and tolerating this kind of behaviour.

Otherwise we had a nice stay and will surely come back to visit Mauritius again.
RB

Room Tip: Sea view rooms
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank RODDD222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehdiMorad, General Manager at Radisson Blu Poste Lafayette Resort & Spa, Mauritius, responded to this reviewResponded 13 September 2017

Dear RODDD222,

First and above all, we would like to sincerely thank you for your recent stay among us and taking time to share your feedback and positive experience.

We are glad that you had a fantastic time at the Resort and your appreciation for the service, food and for our dedicated team members. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations.

We warmly thank you for your comment on the behaviour of one of our mutual guests and we are obviously disappointed and please do accept our sincere apologies for the inconvenience. The remedial actions have been taken to avoid any similar situation in the future.

We greatly appreciate your feedback and looking forward to the pleasure of welcoming you back for another fantastic stay at Radisson Blu Poste Lafayette.



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