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All reviews phuket town high tide free shuttle per day swimming pool hotel offers living area hotel restaurant beach towels nice pool every morning large room lovely beach beach bar central festival breakfast buffet noodles
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Reviewed 11 September 2017

Very very disappointed. By The Sea has seen better days, looks OK from the outside but inside IMO It needs a refurb as a makeover would just not cut it.
Food: Breakfast OK in the main. Other than breakfast we only ate there once, that should tell you what you need to know
Staff: They were mostly quite miserable / unhappy. There were some that seemed happy to work but these weren't front of house, where it mattered. We went to one of their sister hotels, how different. ALL staff were happy in their work.
There is a shuttle bus twice daily to 'Central' which is handy.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank MattyL81019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByTheSeaPhuket, The Management Team at By The Sea, responded to this reviewResponded 13 September 2017

Dear MattyL81019 Essex,

Thank you for recent stay with us and your valued comment

Regards your comments we would like to apologize for the inconvenience caused and we have taken every comment seriously, our staff has been trained. We hope you will see the improvement & enjoy your time with us in your next visit.

Best regards,

The Management Team
By The Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

Second time here. Good deal. $110 Australian for three nights! Large room with a good view and kitchenette. AC that works. Amazingly, their system told them we had come back and there was a special welcome. It is relaxed and great value. Clean; nice staff; good beach literally in front of the hotel; along the beach to the south/left is a wondrous small beach restaurant 'At the Beach' with really great food for the money and sweet staff waiting. Highly recommended. Good fish and green curries. If you like you can set the table and chairs down in the lapping warm water and eat dinner with sand and gentle waves kissing your feet. Bliss! Will visit again if the Gods are willing. Recommended!

Room Tip: Stay in upper floors with lift and great views.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
7  Thank DrLIndsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

Two adults, four children in a two bedroom suite.

The room was nice, the view amazing. The staff were friendly and helpful. Unfortunately we were not prepared for the level of isolation. Not even a 7/11 in the area.

Be aware that there is nothing to do in the area. The hotel has a free shuttle van to Phuket town twice per day, be prepared to use it.

Don't eat at the hotel restaurant except for free breakfast. Follow the beach to the left to find a much better restaurant. Better food, better prices.

Stayed: July 2017, travelled with family
2  Thank Mattias H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByTheSeaPhuket, The Management Team at By The Sea, responded to this reviewResponded 1 August 2017

Dear Khun Mattias H,

Thank you for your valuable reviewed us and recent visit our hotel for your holiday. It was a truly pleasure to served you.

As we are in the isolate area and nice for relaxing with take a breathe among the Andaman sea scenery. In the meantime, our customers can can go to Phuket town just 10 mins by car which the hotel has the shuttle provided to our guests as complimentary (as per time schedule) for this kind of service.

Further information our hotel also have service & facilities free of charge to the guests that the guests can contact our reception to get the service such as fitness, Sea Kayak, Mountain Bike, and Snorkeling gears. Or the guests can dial no. 0 to get the service and information.

**Recommendation: If anyone is seeking for the hotel nearest the beach and shopping area, we suggest for the hotels in Patong beach **

Please know that, we try to do the best for all guests liking, as complete satisfaction is our goal.

We are looking forward to your next visit.

Best regards,

The Management Team
By The Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017 via mobile

I had booked two bedrooms where was older than pic. About 4,200 baht/night, it is expensive for service. The air condition hadn't cold and out of service. It had been fixed but temporarily. The pool is very small size and dirty. The breakfast was bad,not clean,not fresh ,may be cooked a long time.I think only coffee it's ok. Should have a car. The view is ok but you can find the other and can't play or swim in the beachfront.

Stayed: April 2017, travelled with family
Thank 901supraneec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByTheSeaPhuket, The Management Team at By The Sea, responded to this reviewResponded 26 June 2017

Dear Khun Supranee,

Thank you for your recent stay and give us the review.

Sorry for any inconvenience that caused to you in some point.

-Our Deluxe Room (two bedrooms), we have 2 rooms size 112 sq.m. & 127 sq.m. It is suitable max. for 4 people stay in room rate plus can accommodate more 2 extra persons with additional cost to become 6 people stay in a deluxe room and quite big, full room facilities that is reasonable with the price.

-For the pool, sometimes the leaf on the tree falling into the pool. However, our team do a daily job by cleaning the pool every morning and night time.

-For the beach, it is a natural and over our control that sometimes there is a high tide and low tide. But the guest can swim during high tide.

However, thank you very to choosing to stay with us and looking forward to welcome you in the near future.

Best regards,

The Management Team
By The Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

We stayed from 15-19 April in a 2 Bedroom with a family of 5.
First off we arrived really early from the airport (9am) and was hoping to be able to drop our bags and spend the time on the beach until checkin at 2pm. To our absolute surprise and delight they had a room ready for us immediately. A room ready for check in at 9am! WOW.
The check in was really warm and welcoming. Very friendly with a welcome juice drink while doing the paperwork.
We were then taken to the room and shown the details. The room was Huge. We had a 2 bedroom. Had a massive kitchen, living and dining area as well as 2 big rooms. 1 with king size bed and the other with 2 singles.
Water bottles were provided every day which was a nice touch.
Our booking included breakfast at the restaurant. As other reviewers have noted the breakfast has a nice selection of fresh fruit but the rest is a bit ordinary. There is however an omelette station where you can have an omelette and fresh eggs cooked to your liking. Be aware though of the flies while eating. They were everywhere. Mind you this was not limited to the restaurant on site, elsewhere eating at morning or late afternoon had the same fly issue.
We used the free shuttle to Old town. Took us straight to the Big mall in town. Was nice and then we walked over to the weekend markets and Night markets. Took a tuk tuk home for 400B.
The pool area was nice if not a little dated and the beach out the front was really only good for swimming at high tide as it is very rocky at low tide. View is very nice when high tide though. We also used the free Kayak a few times which the kids loved.

We did not eat at the restaurant for dinner, as we ate at the Beach bar just down the beach from the hotel every night ( seperate review ), as the food was cheap and very nice.
Be aware of the price of drinks at the hotel as well. A small beer cost 120baht where 80m down the beach at the beach bar they were 50baht.

Overall a very nice quiet place to stay with family. All of the staff were very friendly and they even came and waved us goodbye when we got in our airport transfer.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
4  Thank Brett F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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