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“Perfect base to explore the island”
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Pool villa with terrace
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Pool villa with terrace
Beach right outside our villa The terrace
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Very good
6 reviews
Pool villa with terrace
Beach right outside our villa
The terrace
Master bedroom
En-suite bathroom
TV room
Second bedroom
En-suite bathroom
Pool villa
Garden as seen from beach
Approaching the property from the entrance
Living and dining area
Living area and kitchen
Fully fitted kitchen
Living room
Pool villa at sunset
Children's room
Terrace at night
Detail of bathroom
Flat-screen TV
View of property from above
Pool villa, garden, and beach
Our beach, in the distance the Four Seasons Resort
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Overview
Villa -
4 Bedrooms, 3 Bathrooms, Sleeps 9
Mae Nam, Ko Samui, Surat Thani Province

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
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English first
English first
German first
Any
English first
mrsnewcom...
Dunedin, New Zealand
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Perfect base to explore the island”
Reviewed 24 October 2015 for a stay in October 2015

We had a week at the Emerald Villa - it was perfect for us and our two boys(5,10). The bedroom wing was spacious with large bathrooms and the living wing has great views over the pool and out to sea. Kids lived in the pool when we were at home and the beach is peaceful and beautiful and has great views to Ko Phangan. The housekeeper Tuen is a star, very friendly. We would recommend hiring a car as it is a little isolated to arrange taxis etc. The managers of the property organised this for us which was great.
There are some great seafood restaurants a couple of mins drive away(or 5-10 min walk).
Most days we would head out to see a different part of the island, and the villa was a great place to come back to at the end of the day. If you're just after a place to hang out in the pool and beach, this would be great for that as well. Owner and managers were very easy to deal with. Many thanks, we had a great time!

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Oct 2015
Thank you for your kind review, we are thrilled that you had a wonderful time. Come back anytime!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laurent P
Vincennes, France
1 review
“The perfect villa for us!”
Reviewed 24 May 2015 for a stay in April 2015

We rent the villa for one week with my family (wife and two little children) and my cousin family (couple with a child).
The configuration of the villa was perfect for our stay:
- Each couple have their own room with nice and private bathroom
- The three children shared one room
- And we had an open kitchen and a leaving room near the pool
All rooms are very clean and nicely furnished.
We spent a lot of time in the villa as it was very convenient with the children, especially in the pool which is just perfect with the beautiful sea view with the beach right in front of us.
The management and Tuen, our thai cook and house maid, were very nice, we were warmly welcomed! The cooking was amazing (much better than in restaurants!), all the guests appreciated it.
(the only bad side we could mention is that it is close to the road, as it is mentionned in another review, but once you're in the Villa you don't see it and you can hardly hear it, it did really not affect our stay at all).
We really had a great stay in Samui, thanks to this amazing place we stayed in.
Laurent, Paris

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Swimming pool, sea view and Tuen, our house maid
Travelling group: Extended Family
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 May 2015
Dear L.,
I am very happy to hear that you enjoyed your stay. We would be more than happy to welcome you back another time! It's very nice to hear that you found Tuen to be so efficient. She only started to work for us last month, and everyone has been very happy so far. I will pass it on to her!
Thanks again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Max_D86
Frankfurt, Germany
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Abosutely fantastic”
Reviewed 30 January 2015 for a stay in October 2014

We spent a wonderful week at this amazing villa. The pictures on the website are not exaggerated. We loved the beach right in front of the house. The whole time we were there we only encountered a handful of people on the beach, the rest of the time we had it to ourselves. The manager also does a super job, she ensures the property is well kept at all times. When we had a problem with a terrace door not closing late one night, she whisked right over there with her husband (who is a builder) and fixed it for us. At first, we thought we would not rent a car, but then changed our mind because there are only a few restaurants in walking distance, and we wanted to explore the island a bit more. The manager was able to arrange a rental car for us in a matter of a few hours, with no hassle at all! We are definitely planning to come back, hopefully already next year!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The peaceful location
Liked least: Having to leave
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jan 2015
Dear K.,
we are so happy that you enjoyed your stay, you were terrific guests, please come back anytime you like!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
travelhou...
New York City, New York
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing Stay!”
Reviewed 29 January 2015 for a stay in November 2014
1
person found this review helpful

Loved everything. Perfect beach front location, that not many other villas have. The pool was great to lounge around while enjoying the ocean view. Extremely well kept, the owner has put a lot of effort into maintaining it and was very helpful in giving us tips to nearby restaurants! Overall an extremely memorable stay and we look forward to visiting again!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jan 2015
Dear L.,
it was a pleasure to have you and your family as our guests. We are very happy that you enjoyed your stay and hope to welcome you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mr_Luc
Calgary, Canada
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Very poor villa management”
Reviewed 23 January 2015 for a stay in December 2014
2
people found this review helpful

Well, it may looks great but better lower your expectation. We stayed here for one week by end of December 2014. I will try to provide the best accurate info.

Booking
We booked by Flipkey with a great support from the new French owner.

Management
Disaster! Villa is “managed” by a British couple. I e-mailed them few weeks before arrival, providing the arrival / airport pick up time. The evening before departure, I called them to check if pick up arrangements are done but just to discover that they didn’t have any clue that we will arrive next day. After we got dropped at villa, one of the manager promised that they will pass often by villa, to check if everything is just great for us - it never happened in 7 days. Linens and towels were supposed to be changed twice weekly. It happened only once but just after I texted them a reminder. We got lots of issues with AC water leaking, toilet plugged and stuff. No one from management bother to call us or to pass by villa.
We stayed before at a good number of villas in Samui and always people from management checked with us at least once per day if things are all right.

Location
It is right on Bang Por beach and not on the Mae Nam beach, as indicated on Flipkey and Trip Advisor. It is a small, quiet and nice beach. By the other hand please note that the villa is right on the main Samui Ring Road who is heavily circulated. So, during the night, with the help of leaking windows, you will hear all the traffic noises.

Villa
It is part of Emerald Villas. Based on the discussions we had with our neighbors, we understood that all 4 identical villas had initially the same owner and the same Thai management. The villa we been staying was recently sold to a French gentleman and change management. The other villa had a Thai management and got breakfast included (not our case) and daily changed linens and towels.
If you will take a look to other villa on Agoda – The Emerald Residence – you will see that this villa has two en-suite bedrooms and is accepting only a total of 4 adults. In our case, the villa description will tell you that there are two en-suite bedrooms and also a 4 bunk beds room and the villa can accommodate 9 people. Well, apparently a small storage room was converted in a kids bedroom. So, if you will be vacationing with kids, they will have no bathroom and have no choice but to always disturb you for using the en-suite bathroom(s).
Also be aware that the roof of the downstairs bedroom is partly made from glass. So, be ready to wake up very early as the day light will invade your bedroom.
Other very annoyance one is that between all windows and frames there are pretty large gaps. We got inside ants, mosquitos and even small lizards.
Villa has a private pool but we didn’t use it much as we came for the ocean and beach.

Dinning and groceries
There are a few good Thai restaurants around 10 minutes walking to the left of road. Do not walk there after the dusk. Be aware that this villa is just across the jungle. We did that in our first evening and on our way back, we have seen a good number of snakes squished by cars. On the right side, after 20 minutes uphill walking along the road – no pedestrian walking path, you will find Four Season Resort. It is the only way to access it. The resort is great but it is the most expensive in Samui.
If you need groceries, note that you have to pick a taxi or to rent a car.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Quiet beach
Liked least: Villa management
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Jan 2015
Dear L.,
I am very sorry that you found the villa management to be below your expectations. However, I strongly disagree with some of your statements, and I would like to take this opportunity to correct a few things. The management team of our villa has been successfully managing many properties on the island for 5 years, and I have never heard of a comment about them like yours.
Before your arrival, you sent a lengthy grocery shopping list to the manager, and she provided everything as requested. Upon your arrival, you demanded that she go shopping for your breakfast everyday. Clearly, this is not the duty of the villa manager. It is a service she can have provided at a cost, but nowhere in the listing does it say that we provide daily grocery shopping for our guests.
Regarding the cleaning of the villa, it is clearly advertised that the villa is cleaned twice per week. Your stay lasted exactly 7 days, so this means that there is one intermediate cleaning, on day 3 or 4 of your stay. The cleaning staff go through multiple villas, and they will clean some in the morning, and some in the afternoon. This villa was on the afternoon schedule for the day, and at noon you called to complain that it had not been cleaned, when the cleaners were already on their way to the villa.
The manager's husband came by the villa 3 times during your stay, I do not understand your complaint that nobody came by during your entire stay.
Regarding your comment on the other Emerald villas, I need to correct that as well. There are 5 villas in total, all with a slightly different layout. Some have 2 bedrooms, some have 3, and mine is the only one with a kids' room (some villas are missing this room completely, and some have the kitchen in this spot). Three of the villas are managed by our manager, one is managed by another company which provides breakfast and daily cleaning. However, this villa also costs $100 to $150 more PER DAY. It is not a fair comparison.
Regarding the windows and insects in the room, houses in the tropics generally have openings between the walls and windows. It is necessary for air circulation, else you will get mold inside the house. Insects are a nuisance to everyone including myself, but they are part of life in Thailand.
Again, I regret that your expectations were not met, but I feel justified in saying that your expectations were misguided. I encourage you to book a villa with live-in staff next time, but please be aware that you will pay a lot more.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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