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Savings alert! 28% below average rates

The price you found is 28% lower than this hotel's average rate of US$ 452/night.

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Reviews (7,002)
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1,820
852
350
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3,777
1,820
852
350
203
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Reviewed 6 April 2018

I have always held American Express as the role model for customer service. No longer. Disney is #1. The hotel is part of the park and it reflects all the excellence found in Disneyland. Compliments to all who made my stay such a great experience.

  • Stayed: April 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Mick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_DisneylandParis, Guest Experience Team at Disneyland Hotel, responded to this reviewResponded 15 May 2018

Dear Mick,
You are not able to see this but we are actually blushing after reading your amazing 5 star review about your stay in the Disneyland Hotel.


To see that you enjoyed our 5 star service is great to see. The location of the hotel is indeed wonderful and right at the entrance of the Disneyland Park, you cannot get any closer.


Hopefully after this experience, we will see you back again very soon in Disneyland Paris.


Regards,
Lexi
Guest Experience Team – Disneyland® Paris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Stayed here for 3 nights over Easter weekend 2018. It was also my daughter’s birthday and there were 5 in our party, 3 adults and two children 11 and 6. Having stayed before at the New York and Newport Bay hotels both of which were very good, the Disneyland Hotel is by far the best. Location right by the entrance to the park, with its various restaurants and bars, shops, indoor swimming pool and splendid Victorian interior, it stands out from the rest, especially when it is lit up at night. We had a family room two double beds and a sofa bed, rooms are large and comfortable with a decent bathroom and shower. Robes, slippers, safe, coffee pod machine, tv, etc the list goes on. Personal touches are chocolates on the pillows and both our children received a free soft toy on their bed on arrival. All staff were very friendly and made our stay a very pleasant experience. We had breakfast twice in the inventions restaurant which was self service and there was everything to eat and drink you could imagine, plus there is a daily character visit for photos and autographs outside the restaurant from 08.30 until 10.30, not to be missed, enjoy!

Stayed: April 2018, travelled with family
Thank Marhay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_DisneylandParis, Guest Experience Team at Disneyland Hotel, responded to this reviewResponded 15 May 2018

Dear Guest,
What a pleasure it was to read your amazing 5 star review about your recent stay in the Disneyland Hotel.


We are so excited you have chosen this hotel for such a special occasion and that you really liked the room. Those special touches really brings some Disney magic. We are happy to see you liked the theme of the hotel and that you spend some time in the swimming pool. It is always a good idea to have breakfast in Inventions where you enjoy the amazing buffet. And to meet the characters in the morning is an amazing way to start a full day of magic.


We are so excited to see you had some great interactions with the staff and that they were friendly and helpful.


Please come back again soon in Disneyland Paris for another magical experience.


Regards,
Lexi
Guest Experience Team – Disneyland® Paris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Stayed for 4 nights here over Easter. The hotel is well located at the entrance to the Disneyland park but I found it to be lacking in both Disney magic and service. For example teas and coffees were not replenished in the hotel room (which was upgraded to a garden terrace). For the price I paid o would rather have stayed at the Cheyenne or Santa Fe and paid for a meal plan. The hotel is beautiful and I’m glad we stayed to try it but I find it hard to recommend to others based on price and having stayed in the other Disneyland Paris hotels for less money.

Stayed: April 2018, travelled with family
3  Thank andypud61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_DisneylandParis, Guest Experience Team at Disneyland Hotel, responded to this reviewResponded 17 April 2018

Dear Andy,
We appreciate you taken the time to let us know about your experience in the Disneyland Hotel.


We are happy to hear you really liked the location of the hotel, it is the only hotel that is right at the entrance of the Disneyland Parks.


We are very sorry to hear your comments about the hotel We regret to learn that your experience is not on par with the level of service we're accustomed to providing. We pride ourselves in each and every guest experiencing a 10/10 stay and we apologize that you did not feel this commitment. We will be sure to let the Hotel Manager know about your comments so this can be looked into.


Hopefully we will see you back again soon in Disneyland Paris, in this hotel or another Disneyhotel.


Regards,
Lexi
Guest Experience Team – Disneyland® Paris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Came here for a family vacation while visiting the theme park and it really did surpass our expectations! The transfer to the park was very convenient and it was a good place to rest up while we were there. Would definitely go back!

  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank fooodandthings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

So firstly I didn’t actually stay in this hotel we eat and had hot drinks in here every evening of our stay within Disney. The hotel it’s self is out of this world, the service you receive is top notch which is why the money to stay here is also top notch. A latte and a tea will set you back €13.50. If it’s within your budget I’d say stay here as the experience your kids will have will be a memory forever.

Stayed: March 2018, travelled with family
Thank SimSima81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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