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“Fantastic service & wonderful hotel”

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Mantra Samui Resort
Ranked #24 of 187 Hotels in Bophut
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic service & wonderful hotel”
Reviewed 2 July 2012

If you thinking to stay away from the city life, it's definitely a best place to stay. Beautiful view and wonderful place for couple. I stayed in the love jacuzzi suite and the room is really good. The service of the stuff is great. Actually I booked the wrong date through the Internet and when I checked with the agency they reply me couldn't be change date & money is not refundable. That's why I email directly to the hotel and immediate the hotel staff reply and allowed me to change the date. I was appreciate with their help and very satisfied with the service. I will come back & stay again next time.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Vennie918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,697 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (529)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 July 2012

We stayed here for 9 nights as part of our honeymoon in one of their Love rooms. As many others have mentioned, the rooms were wonderful, and the views spectacular. Although we didn't use it too often, the infinity pool was amazing. Some of the highlights for us were

* outstanding, helpful and friendly staff who went well above and beyond the call of duty to help us and make us feel welcome
* the amazing complimentary breakfasts
* excellent free wi-fi
* complimentary airport shuttle
* shuttles to and from the beaches
* computer with xbmc media centre and web browser.

Whilst the location is beautiful, it is a little secluded and therefore less readily accessible compared to some of the other resorts on the island, so if you want to explore beyond the Fisherman's Village and Chaweng, it would be a good idea to hire a car or bike, or join a tour group to see some of the more popular sites. But even if you never left the resort, there's so much to do you wouldn't get bored - we never even got round to using the fitness centre, cooking classes, or the cinema!

In short, we would definitely recommend Mantra Samui. Thank you for an unforgettable time.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank shashashashasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2012

Having just returned from a 9 night stay at The Mantra I’ll happily confirm that all previous POSITIVE reviews and comments here on Trip Advisor are entirely accurate!

The place is beautiful, the staff are delightful and the location is utterly stunning. As a result we ended up with exactly what we were after, a superb holiday relaxing in beautiful surroundings with fabulous facilities and service.

The touches that set it above and beyond other resorts we have stayed………………:

- Of course, the view – breathtaking and totally postcard.

- The pool - infinity with the ‘to die for’ view, the sunken circular soft seating half in the pool, the swim up bar and the in-pool sun loungers where you lay back comfortably at the edge of the pool with the water just skimming over you – blissful!

- The FOC airport transfers and the regular shuttles to Fishermans Village & Cheweng

- The 'Columbian Pina Colada' :-) . The Cocktail menu is entertainment in itself!

- The quirky quotes dotted around the resort

- The book / magazine loaning (or bring leave a book / take a book) facility from the bar area and the thoughtful selection of books in the room.

- The bell at the bar so you could call for a club car to whisk you up or down the hill.

- The frequent free shots of iced fruit juices offered around the pool area throughout the day.

- The Mantra passport you receive when checking in containing resort info, shuttle bus times, 15 min complimentary massage voucher and the hotel address in Thai to show taxi’s how to get you home (in fact all taxi’s we used (most eves) knew exactly where the resort was. One word of advice is that they may to try to charge extra as it’s ‘up the hill’. Stick to your guns, and agree on no more than 300 bht from Fishermans Village and between 400 & 500 bht from Cheweng).

- The Saturday afternoon (FOC) cocktail party offering the chance to meet other guests and get to know the staff better.

- Free WiFi

- Many other free facilities that we didn’t utilise –cooking class, movie theatre, squash courts, the very well-equipped gym, yoga classes and free international calls (we weren’t actually aware of this!!).

- Ultimately the personality and very personal touches that are evident throughout the property.

Of course with every silver lining comes a cloud and the one minor gripe we had is aimed more towards some of the lazy thoughtless guests than the management. That said I think management could easily rectify by placing a few discreet signs around the pool area, and include the request within the passport, that if guests are leaving the pool area (ie for the day, not just for lunch in the restaurant), to REMOVE their towels from the sunbeds!

With space & beds around the pool being limited it was frustrating to not know if a bed was taken if there was just a towel on it (clearly if other items like book, hat, shoes etc are there then it’s obvious the guest is around somewhere local), but with just a towel it’s not always clear. On numerous occasions we witnessed beds sit empty literally ALL day with just towels on and saw other guests come and go not being able to find an empty bed. We were almost 100% certain the beds with just towels on were abandoned towels but you can never be totally sure. A clear policy that’s communicated to all guests to remove towels from sunbeds when they leave the pool / bar area would alleviate this problem and ultimately free up more beds around the pool.

And one last tiny criticism regarding the Love Room (which was fabulous in all other respects), is that they do not have a table and chairs on the terrace. Once mentioned to the GM, within 24 hrs, he arranged to have table & chairs moved from one of the alternative room types that has them to our terrace which was a lovely gesture and was very much appreciated ……but maybe future plans could include table & chairs on the huge balcony as standard? There’s plenty of room and perching on the sunbed with nowhere to put a drink down we didn’t find ideal on day 1.

Neither of the above two negative points detracted from us having a wonderful stay at this beautiful resort. We would definitely return and hope to see the Mantra family again in the future.

Constructive criticism……… with love :-)

Thank you Mantra!

Room Tip: If you want total privacy ask for a corner room. If you're not energetic then ask for a lower ro...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank LoopyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2012

The staff was the most friendly out of all the hotels. The views are great! The pool and work put room and squash court are fabulous. There is a shuttle to the beaches several times a day to the beaches and the hotel will set up tours too. The staff is fabulous. The food is very good and the coffee is the best; they make lattes for you every morning.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryan554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 June 2012

I was lucky again because I had a chance to go back to the Mantra.
It is quite shocking to say but it just became even better.
While all the facilities and the service were great at the first time i visited they have managed to make the resort even better by offering complimentary events.
Free cooking class was great and the Chef who taught it is a very funny guy. funny and crazy in a good way:)
I also went to free yoga class every day which was very good even for me and I am built like a bull and not like a swan.......
What I enjoyed the most wast the free cocktail party saturday night it. amazing bites to eat and it was really great to meet other guests and start a conversation over a nice cocktail.
great service, huge variety of facilities and fun entertainment. I might just move in permanently.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nathan_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra Samui Resort

Property: Mantra Samui Resort
Address: 9/123-124 Moo1, Bophut, Ko Samui 84330, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Bophut
#10 Family Hotel in Bophut
#18 Spa Hotel in Bophut
#20 Romantic Hotel in Bophut
#20 Luxury Hotel in Bophut
Price range (per night): ₹ 7,428 - ₹ 16,213
Hotel Class:5 star — Mantra Samui Resort 5*
Number of rooms: 81
Official Description (provided by the hotel):
Located on a hillside in the popular town of Bophut, Mantra Samui Resort offers guests some of the most spectacular panoramic views of Koh Samui's beautiful coastline. Guests can enjoy these views in peace while being only a short distance from countless shops, an array of local restaurants and some of the most stunning beaches you have ever seen. The complimentary shuttle bus service allows ease of travel to all of these local hotspots. The hotel has a wide range of comfortable yet luxurious rooms, most of which have an amazing ocean view. On-site facilities are available for guests to enjoy, including; superb cuisine at Ubuntu Restaurant, an infinity pool with wonderful views of the island, a variety of treatments at the ''Splendid Spa'', a yoga studio with Himalayan Salt Bricks - offering complimentary classes daily, and a top of the range fitness center which is open 24 hours a day. Mantra Samui Resort also has a 24-hour staff-service for guests. If assistance is required at any time of the day, simply ask and one of the team will be happy to help. ... more   less 
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Also Known As:
Mantra Samui Hotel Bophut
Mantra Samui Resort Ko Samui/Bophut

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