Overall the location is good, but I was expecting more for being a 4* hotel. The staff of the hotel seems friendly at the receptions, but could be better at the restaurant. We didn't really see anyone in the pool area. The building would need some refresh. Some of the decorations seems old fashioned, and I was missing better design, which they advertise on their website. The wellness area seems more like being in a public swimming pool, and not in a hotel. The room was OK, but we were not fully satisfied with the cleanness of the bathroom. The food at the restaurant was very nice, but was cold old the time. Overall I was very disappointed, and would not go back to this place, unless they take into consideration updating their facility and services.