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“Poor services & Facilities”

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Ganga Kutir Resort & Spa
Certificate of Excellence
Reviewed 12 August 2011

This place except for its good location has nothing good to offer . A long list of pain points to include :

- No facilities within the resort ..for everything you need to go out to their main Hotel which is 1 Km away
- Extremely poor attitude of executives and manager , strange that they are in hospitality business
- Not Worth the value for money spent
- They dont even have a reception Area to welcome and greet the guests

People who are seriously looking for a good vacation better avoid this place.

  • Stayed: July 2011, travelled with family
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6  Thank ravik1503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 - 111 of 111 reviews

Reviewed 7 November 2010

The Resort is great for weekend trips for Kolkatans. It's a 3-4 hours drive from Kolkata. The Resort is top class in terms of cleanliness, service and food. It has great activities like swimming games and gymwhich is very important as there is nothing else to do in Raichak.

The spa is a bit overpiced.

  • Stayed: July 2010, travelled as a couple
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3  Thank catchsharad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2010

This resort works only because there is a serious dearth of weekend locations in and around kolkata.
The Bar was closed for renovation ( Not informed, when booked, neither was informed during check-in, go figure if you can). None of the facilities are within the premises apart from the library and the pool. You need to go to the older property of theirs the Ffort Raichak (same management), a good kilometer or more away. Even the spa is also not within this premises. This again is very conveniently not revealed till you ask for. Yes they offer to give you a complimentary ride if you want. Rooms sizes are decent, but nothing much can be written about these either. The only redeeming factor is the service which salvages a rather poor product. No complains on cleanliness either. The price charged is exorbitant for the overall package, and definitely not worth the visit. For the Ffort you can get the package at a third of the price you pay for the ganga kutir.

  • Stayed: August 2010, travelled as a couple
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2  Thank VVRamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2010

The best weekend getaway.That is what the trip to ganga Kutir was for me.
I took a drink and lounged in the balcony of my room overlooking ganges and enjoyed myself thoroughly.
The water looked so charming with a steamer moving by sounding its roaring noise not disturbing me at all.
The food was too good and tasty specially the prawn curry.
The landscaping is coming up well and lots of spaces are there for long walks to Ffort which is a rich star hotel.
All in all a very good business and leisure meeting point for tranquil loving people like me.

Stayed: December 2009, travelled on business
2  Thank FannyIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2009

Ganga Kutir stands out as the best resort around Kolkata due to the sheer experience that one would get there. The resort is located on the banks of the river ganges and all 14 rooms have a view of the water. The Sri Lankan architecture and decors add a majestic feel to the excellent location of the resort. The rooms are luxurious and the staff is also extremely courteous. We'd been there for celebrating our wedding anniversary and the romanticism of the resort made it an ideal getaway for us. The best part was the fact that reaching there from Kolkata took us only an hour so we got a lot of time in hand when we reached Raichak
Best Experience: The best part was the resort itself. Its beautiful, especially at sunset, just get your drink from the bar to the balcony or even the tables laid outside, by the pool, and sink in the beauty of the river. The moment just freezes and stays in your memories forever. It was spell binding. The swimming pool looks splendid. Though I couldn't try any of the Spa services due to shortage of time, I'd like to definately recommend the place.
But there's one thing I missed, I would have liked to have a bath tub in the our bathroom (after charging 14 grand per night, thats the least they can provide).
Also, when we'd visited, the resort had just opened so the restaurant wasn't in its full form. The cuisine was very limited and the grub wasn't something that you would remember the place for. I think they should do something about it (or probably they might have already). Nevertheless, the place is worth a visit, only with your partner.

  • Stayed: November 2008, travelled as a couple
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2  Thank Priyanka R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ganga Kutir Resort & Spa

Address: Post Bag-1, Sarisa, Raichak 743368, India
Region: India > West Bengal > South 24 Parganas District > Raichak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Raichak
Price Range: ₹ 7,453 - ₹ 15,813 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ganga Kutir Resort & Spa 4.5*
Number of rooms: 16
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Also Known As:
Ganga Kutir Resort & Spa Raichak, West Bengal

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