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All reviews galaxy mall food quality his team nice stay front desk nice hospitality special thanks marriage ceremony very nice hotel maintained hotel staff behaviour excellent service nice food spacious rooms room service wonderful experience value for money
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Reviewed 1 November 2022

My Ring ceremony was arranged in Fern Residency in the month of July. Initially we were a little apprehensive about the arrangements as we are not local residents and is staying in Asansol for professional reasons.
However the ambience and behaviour of staff got us going. However, the experience was awesome and unforgettable. The food, the service, the hotel rooms everything was just perfect and we had the best of our time spending there. All our family members and guests, some Elite guests too, were highly satisfied.
I convey Jayanta and his team and the Chef of Fern Residency my very best wishes and heartfelt thanks for this memorable day.
Malabika

Date of stay: July 2022
Trip type: Travelled with family
Thank Malabika06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fern Asansol, Guest Services / Front Office at The Fern Residency, Galaxy Mall, responded to this reviewResponded 17 December 2022

Dear Guest

Greetings!!.

It is indeed pleasure to know that our team have delivered to your expectations and thanking you for sharing your wonderful experience at the The Fern Residency Galaxy Mall, Asansol.
With a mission to provide superior guest satisfactions, we take great pride in serving your needs and are extremely delighted to hear that our team have met your expectations. Feedback like this keeps the team motivated and encourages them to continue to deliver exceptional guest experiences.
We once again thank you and sincerely look forward to welcoming you again at The Fern Residency, Asansol.

Warm Regards

Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2022

We on be half of SBL ( Asia's largest homoeopathic manufacturing company) organized a Scientific Seminar at The Fern Residency Asansol where around more than 250 delegates were present, it was basically a Doctor Seminar & at the end of the day everybody reviewed excellent quality of food at Lunch time with great hospitality ....

And no doubt Mr. Jayanta Sarkar and his team was superb considering service.... They were very professional & outstanding throughout the session....

Delegates from all over West Bengal attended and were very happy & highly recommended "The Fern Residency" Asansol....

Date of stay: September 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Fearless800570
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fern Asansol, Guest Services / Front Office at The Fern Residency, Galaxy Mall, responded to this reviewResponded 17 December 2022

Dear Guest

Greetings!!.

It is indeed pleasure to know that our team have delivered to your expectations and thanking you for sharing your wonderful experience at the The Fern Residency Galaxy Mall, Asansol.
With a mission to provide superior guest satisfactions, we take great pride in serving your needs and are extremely delighted to hear that our team have met your expectations. Feedback like this keeps the team motivated and encourages them to continue to deliver exceptional guest experiences.
We once again thank you and sincerely look forward to welcoming you again at The Fern Residency, Asansol.

Warm Regards

Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2022

The staff are courteous and generous. Great food for breakfast, a variety of Indian dishes across regions. Comfortable beds and nice shower. Convenient location and easy to get around from here. Avishek was very professional.

Date of stay: October 2022
Trip type: Travelled as a couple
Thank Laura K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fern Asansol, Guest Services / Front Office at The Fern Residency, Galaxy Mall, responded to this reviewResponded 26 October 2022

Dear Guest

Greetings!!.

It is indeed pleasure to know that our team have delivered to your expectations and thanking you for sharing your wonderful experience at the The Fern Residency Galaxy Mall, Asansol.
With a mission to provide superior guest satisfactions, we take great pride in serving your needs and are extremely delighted to hear that our team have met your expectations. Feedback like this keeps the team motivated and encourages them to continue to deliver exceptional guest experiences.
We once again thank you and sincerely look forward to welcoming you again at The Fern Residency, Asansol.

Warm Regards

Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2022 via mobile

It was a pleasure staying at this Brand new property, which is 2 minutes walking from the Gallexy Mall. Fern is a nice hotel with excellent food and service. They offer complementary fruit, chocolates and coffee in the room. Breakfast is good and you can choose: Indian, continental, etc. Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again. Special Thanks to Zeenat and Subhankar for smooth check-in and support during stay.

Date of stay: October 2022
Trip type: Travelled on business
Thank Amanfern
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fern Asansol, Guest Services / Front Office at The Fern Residency, Galaxy Mall, responded to this reviewResponded 26 October 2022

Dear Guest

Greetings!!.

It is indeed pleasure to know that our team have delivered to your expectations and thanking you for sharing your wonderful experience at the The Fern Residency Galaxy Mall, Asansol.
With a mission to provide superior guest satisfactions, we take great pride in serving your needs and are extremely delighted to hear that our team have met your expectations. Feedback like this keeps the team motivated and encourages them to continue to deliver exceptional guest experiences.
We once again thank you and sincerely look forward to welcoming you again at The Fern Residency, Asansol.

Warm Regards

Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2022

Nice stay in this hotel it's one of the best hotel in asansol specially the behaviour of the front office staff is very good. The receptionist zeenat bano is very efficient in her work and another one kaushiki is very helpful.

Date of stay: September 2022
Trip type: Travelled with friends
Thank Ggfdnfd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fern Asansol, Guest Services / Front Office at The Fern Residency, Galaxy Mall, responded to this reviewResponded 26 October 2022

Dear Guest

Greetings!!.

It is indeed pleasure to know that our team have delivered to your expectations and thanking you for sharing your wonderful experience at the The Fern Residency Galaxy Mall, Asansol.
With a mission to provide superior guest satisfactions, we take great pride in serving your needs and are extremely delighted to hear that our team have met your expectations. Feedback like this keeps the team motivated and encourages them to continue to deliver exceptional guest experiences.
We once again thank you and sincerely look forward to welcoming you again at The Fern Residency, Asansol.

Warm Regards

Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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