The place is designed beautifully with really nice rooms, thoughtfully placed for privacy and breathtaking views. However, the meals needs significant improvement- very basic and doesn’t feel like a holiday at all where food is concerned. Also, there is definitely a lack of basic amenities in the rooms- air conditioning and refrigerator to name some. Moreover, prices are very steep for extras - INR 600 for a 30ml old monk and INR 5000 for a basic forest walk that you can simply do on your own. The on ground staff and resort manager did try their best to address our concerns and we’re very courteous, however these issues need to be addressed by the leadership or management considering the premium pricing and positioning of the place.

An excellent location, a beautiful layout, our rooms overlooking the mountains, large and spacious with a balcony .
An excursion each morning into the binsar reserve, completed the day with beer and delicious food.
Siddesh Wanikar the resort manager, is totally on the ball, hands on and helpful 😊

The Hotel facilities, location and services were indeed welcome. So was the case with the entire service staff, especially by the Kumaon Team, led specifically by a very efficient Meenakshi who was always readily available to assist. however,
- the Food whilst per-se ok, it lacked much variety. the Chef was unable to prepare Mutton cutlets, Chinese cuisine and south indian fare. They were handicapped by the fixed Menu received from senior manager
- the visibility of the snow peaks was very poor throughout the 4/5 days that we were at the property, and hence a major highlight of this stay was sadly, totally lost
-the lighting in the bathroom requires to be augmented- wud help morning shaves
-While some guests are fond of dogs, the family of 3 of them were often in the Reception/ lobby area, with the younger pup a bit of a menace.
-There were no evening snacks on the 1st 2 days; it was only by chance that we learnt this facility was served on the terrace over the next 2 days.
-There is a good 10 minute walk from the car park to the Hotel lobby, which is not mentioned in the brochure. this input would help elderly Guests or those with a handicap. We were informed that a golf buggy is being purchased shortly
-While the Hotel does assist with car hire arrangements, we observed subsequently that the costs were on the higher side. It is not clear whether this activity is a profit centre, or a merely service to guests.