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Reviewed 6 June 2022 via mobile

Cons

Toilet had a bad odor, literally the smell of urine. AC stopped working - but was attended immediately after complain
Wifi kept getting disconnected - had to keep reconnecting.Food options are few and seemed a little expensiveThe bedsheets were dirty.there is no bottled water provided- sealed bottles - You have provided water in open bottles - i do not know the source or cleanliness levels on that, how can i safely consume it. i had to buy water from outside.

Pros.

The reception was good and were attended on time - checkin and checkout was good. excellent location excellent view from room.
comfortable beds and amenities - would have been better if there was a mini fridge in the room.
good safety measures at the beach and pool well maintained pool.

Date of stay: May 2022
Trip type: Travelled with family
1  Thank JohnSush
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 May 2022

The hotel is at Prime Location next to Pancha Rathas. One of the most prominent beach resorts in ECR is close to Mahabalipuram.

Hustle free reservations and Check-in

Stayed in Parkside room. The room is pretty big and quite good for a couple or even for a big family.

Free WiFi, TV, Coffee Maker, Iron Box with Stand, and Sufficient wardrobes make a pleasant stay.

A centralized air conditioner makes a comfortable stay.

Bathrooms are big with partitions for the wet and dry areas. Equipped with a hair drier, zoom lenses, and toiletries.

The too old building smells bad. Need good housekeeping. i can rate not even 1 out of 5

Yummy food at a restaurant. Widespread on both Veg and Non-veg foods. in a pleasant ambiance

The restaurant is moderately good when comes to cleanliness. Not so clean, I Found dirty water glasses and cups. Need extra care from housekeeping. or preferably time to buy new utensils.

A big Pool.. I can rate 5 out of 5 for Pool alone. You can spend almost the entire day in the pool.

Beach is quite far from the entrance. And deep from the beginning. Though it is clean and neat, It is not safe when you are with Family or Friends. There is no one to call for help in case of emergency—a Kind attention to the hotel.

All in all a good restaurant. Need extra care from housekeeping. Time for upgrade/renovation.

Room tip: Rooms on the south side are quieter
Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank Arasakumar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 May 2022

I stayed for a night and had the worst day
Reception staff doesn’t know local language
We were asked to take the key and go to the room directly
No staffs or room keeper guided to the room l
No service staffs only one person was managing all the needs of cottage it takes 30 mins for every need
Drinking water was poor
Swimming pool water was too acidic had severe eye irritation
Tram vechicle does not work only one was working
My wife was 8 months pregnant and when asked for service to drop the driver person refused to wait for 1 min saying the crowd is more and only one car is there
No valet parking or valet unavailable
Food was ok
No lights on the way to beach
Room cost is 12k for 2 people but the rooms were unclean and no bathroom kits
Additional bed provided was torn into pieces and in a v bad condition
Reptiles inside the room
Open shower room was ful of leaves and water logged on the area
The property is ok but
Worst service ever

Date of stay: May 2022
Trip type: Travelled with family
1  Thank Christinasweetlinee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 May 2022

I had a 3 nights planned stay @ CBR in second week of May 2022. Its a vast estate with lot of greenery.
Room Quality - Rooms are spacious , but in my experience i found maintenance very poor. TV didn't work for me and I had to get room changed twice for this reason. They even upgraded me to a villa at no cost . In the villa, we had a large team of big ants to welcome us in the bathroom at 9 pm in the night . We could not step in the bathroom and again we were forced to change rooms at 10 pm . And in the new room AC remote dint work. Overall. maintenance is a big problem. Food quality was ok but here again I found charges extremely high for the options been given. Basic things like refilling empty items to refilling water in the bottle kept at table happens only when we call. The staff co-ordination is pathetic. Even spoon/fork needs to be asked for . Even the ice cream dispensing scoop was defective with a broken spring . Swimming pool is large which is a plus. But here again maintenance is major issue . you cannot put your foot down without finding broken tile. Wear a swimming glass while entering as i felt chlorine quantity was high
Beach is very close and nice experience. Sports equipment's are average . Badminton, tennis nets are torn . There is no gym . Pool table is not working . Only 1 TT table , 1 chess board , 1 carrom board is working.
So in a nutshell, value for money is poor. Either charge less if this is your standard, OR give the uncompromised quality

Room tip: Please check room toughly before moving in. Especially TV, AC, bathroom
Date of stay: May 2022
    • Value
    • Rooms
    • Service
2  Thank shankarbiyer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 May 2022

The location of the property is very good. Nice Golf course view. Beach is easily accessible. Food is good but expensive.

Disliked · Room: Unhygienic rooms with very old equipment. AC's not working effectively. Rooms are dark and washrooms are old.

Cleanliness: The bathroom floors are dirty. Linens are clean. Old and stinky curtains. Area/lawn's in front of the rooms are not kept properly, cigarettes butts and broken glass pcs lying around.

Room Service: Pathetic is an understatement. Room phones don't work. They will give you mobile numbers, but most of the times people don't pick up. Even if they pick up they take 30-40 mins to turn up to the room.

Value for Money: Its extremely overpriced and overhyped. They charge you for 7-star and services are worse than a 3 start.

Room tip: Choose rooms facing the golf course
Date of stay: February 2022
    • Location
    • Rooms
    • Service
1  Thank randhir0108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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