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Reviewed 29 February 2020

Visited Mahabalipuram on the 25th February. This was a last minute check in. The hotel is Basic. Very reasonably priced. The staff is helpful and courteous. The owner of this property is present there all times.
He offered to help in translating the language TAMIL
Mr. Ganesh at the reception was also cheerful person.
The service in the rooms was immediate

Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Thank dayasudama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 January 2020

Hello Friends, This Hotel released my booking without informing me and my travel date is after 10 Days. I Spoke to Mr Akash Gupta for the booking and on mail everything was confirmed, but now hotel is denying to provide the room as they have offered to someone else.

Lack of Hospitality information i find here because no one can release your hotel booking without informing you if confirmation is received from Hotel.

Mr Akash Gupta Said that payment was not received due to that policies we released the room, i highly appreciate Akash for the same that he welcomes guests to Mahabalipuram and his property like this even speaking for the payment that it will be received 10 days prior arrival.

Thanks for Cooperation
My Travel Journey

Room tip: choose other property
Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
Thank mtjy12345
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MohitG1082, Guest Relations Manager at Nirvana Boutique Hotel, responded to this reviewResponded 10 January 2020

Dear Mr Nitish ,

Greetings from Nirvana Boutique Hotel, Mahabalipuram. We would like to draw your attention to our mail which clearly stated that booking will only be confirmed once advance is deposited to the company bank account. The same can be sent for your reference. Despite which you had chose to leave the same to the last moment and when the same was not available you now tell us if room is not provided you will tarnish our image on social media. It's really sad to note that a reputed company like yours uses such tactics to harass the hotelier.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019

It was a one night stay at Nirvana. Pleasant and calm.
The pool is very neat and tidy.No baby pool but the depth is around 5 feet.
The place has a nice view of a small lake behind the hotel and the staff is very friendly.
They gave us the contact numbers for scooter hire which was good.

Room tip: The first floor has table tennis and fun to play when u have some free time at the hotel
Date of stay: November 2019
    • Value
    • Rooms
    • Service
2  Thank k7591
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 July 2019

It was a homely stay. Service is excellent. We got here something extra without asking. Food service in room, morning tea, etc., made our stay really special. Hotel setting is also very scenic. Really worth my time and money.

Date of stay: July 2019
Trip type: Travelled with family
Thank Sanjay B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2019

Superb location is the first thing I would say about this hotel. We checked-in to the hotel late in the evening, however the check-in procedure was simple. The property looked decent and clean with restaurant and small swimming pool by its side on the ground floor. It has 2 floors however there is no lift facility available. The location of the hotel is slightly isolated so it would be convenient only if you have your vehicle. However, the location is superb, just along the back-waters. As it was dark while we checked-in, we couldn't see around, but during the morning, the location seemed very nice and serene.
The rooms were clean and well maintained. The owner handed-over a leaflet with sight-seeing locations and restaurants to visit, which was helpful. They have a free Wifi, but we never used it. The food at restaurant was good. The breakfast had idli, vada, dosa, bread-butter-jam etc and was decent. We had a problem with hot water, as we did not have hot water in our bathroom, however the staff were very good and got us 2 buckets of hot water.
Overall, nice hotel with good service.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank VB_82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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