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Reviewed 12 December 2018

We had a room with an enormous balcony so the view would have been excellent if the weather had been better. The room was large but cramped with too much furniture. The bathroom was adequate. Window was stuck up with paper. The corridor and restaurant were not clean especially the tables . Breakfast took a long time but was adequate .
The location was good near a footpath to Lower Pelling and convenient for the shops of Upper Pelling .

Date of stay: November 2018
Thank faridap2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 October 2018

Pros:
Good view from balcony and room.

Cons:
# Very small room
# Bathroom is not good
# Beds are not maintained
# Mattress are of bellow quality
# Entrance is shabby. Have to go down stairs [30 stair approx] from road.
# Lodge type atmosphere.
# Foods are avg.

Room tip: take top floor rooms
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank SahaSandipan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 May 2018 via mobile

Hotel was at its best place of pelling it's on upper pelling and best view of mt kachunzanga from gallery, good staff but food was average but they have very good property to improve and make them like 5 star hotel

Date of stay: May 2018
Trip type: Travelled with friends
1  Thank keyur4777
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 April 2017

Room 604 is perhaps the best room with a picturesque and heavenly view of Kanchenjunga, and the valley in between. It's too good.

People are exceedingly hospitable. The manager Abhijit is a very caring and warm person who has a solution for every possible problem.

The food part is rather poor and non-commensurate with the rest of the experience. Bit keeping in mind the remoteness of the location (7 hours by road from siliguri) and the cost they offer, it is acceptable but with a pinch of salt. One must try freshly cooked rice, dal, egg omelette for being on the safe side. Fish comes from Gezing and you cannot expect it to be fresh.

The verandah has a garden umbrella and it overlooks the valley. It's simply great and is inescapably tempting.

Room tip: Choose room 604
Date of stay: April 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
3  Thank Sanjivbasumallick
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 March 2017

Checked in 11/03/2017 afternoon
Checked out 13/03/2017 morning
3 couples, booked 3 super deluxe rooms with attached balcony and mountain view (601,602,603). Booked through Makemytrip.

The view from room/ balcony is just stunning and NO OBJECTION AT ALL.
But the positives ends here. We had good reviews about Simvo before booking. But we experienced the following -

1) We were told 24 hours hot water availability, but during power cut we did not get it. They have power backup which allow a single light in each Super Deluxe room. All other electric options are non-functional that time. And we experienced a power cut from 11/03/2017 evening till check out.

2) Exactly same for charging points. I enquired other few hotels nearby. They said they don't allow charging during power cut (which is same here, so no issues). However geysers are operational and included in power backup system.

3) Wi-fi works only at the lobby/ reception area.

4) Televisions were not functional in either rooms (Super Deluxe)

5) Balcony door of room 601 was cracked at the screw point and very very hard to lock fully.

6) Intercom did not work in room 601 and 603. The facilitators suggested an alternative electric switch but no one ever came whenever we pressed it.

7) You will get room cleaning if you ask for it. One towel is allowed in each double bedded room.

8) We checked in when it was raining. On that day they did not have laundry facility. So on request a clothe dryer was provided for Rs. 400 for the entire stay. But to our surprise they asked for Rs 400 per day for it. Swear they agreed for a total sum of Rs 400. And 12 and 13 March we could not use it because of power cut.

9) After checked in we ordered lunch and we were damn hungry and followed up the order 2-3 times. Instead of Egg Chicken noodles, they served Chicken noodles. And when we brought into notice, a boy came with a fresh Egg bhurji and suggested to mix it in the noodles.

10) We had complementary breakfast with our booking. On 12/03/2017 morning it was really really nice and tasty. But we had to check out at 07:30 on 13/03/2017, hence requested an early breakfast. They assured the breakfast would be ready by 06:30 but only bread-butter and omlet would be available. We were OK with this but at the time every kitchen staff was sleeping and at 07:10 we were served bread-butter but not omlet. Negotiated with that anyway.

I have no personal fight with hotel Simvo. Even the readers can check my other reviews where I go loud with praising. But currently Simvo is far far away from any kind of recommendation.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
10  Thank KaustavSaha
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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