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Reviewed 16 January 2020 via mobile

Stayed 3 nights at this hotel after rejecting another hotel in the same area. The room was clean and tidy, though could do with a little refurbishment and would suggest that it is time to replace the winter blankets, which are a bit worn. Everything else good, all amenities provided, including heater when requested.
Service excellent, food of a good standard and the manager extremely helpful and cooperative.

Date of stay: January 2020
Trip type: Travelled with friends
Thank ArifP195
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 22 January 2020

Greetings from Delight Group of Hotels!
Thank you for taking the time to recommend our hotel. It is delightful to note that you had an exceptional overall stay. It is our utmost endeavour to ensure a flawless experience for our guests and we are glad that our team was able to 'wow' you with their efforts. We look forward to welcoming you back soon.

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Reviewed 4 January 2020

I loved this hotel during my Pelling tour from 30th December 2019 to 03rd January 2020. Staff behavior is good. Restaurant facilities are excellent and food items are hygienic and healthy. Homely atmosphere. Lovely view from hotel balcony (Picture attached).

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Soumyajyoti_2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 9 January 2020

Greetings from Delight Hotels Pvt Ltd!
Thank you for the nice review about Delight Hotels. We are pleased to hear that you had a pleasant experience in your recent stay with us. Your wonderful words of appreciation are highly motivating for us. It is our desire to serve our best to all the valuable guests of Delight Group of Hotels.
Once again we thank you for believing in us and our services. We will certainly make your upcoming stays a memorable one with us here at Delight Hotels. Looking forward to meet you soon.

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Reviewed 2 January 2020

One of the great hotel at lower Pelling. Staffs were very polite and helpful. All the required facilities were available here. View of Kanchanjanghaa was clear near from the hotel. Food quality is also very good there.

Date of stay: December 2019
Trip type: Travelled with family
Thank SurathSamaddar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 3 January 2020

We are very delighted to receive your detailed feedback and to learn that you had a wonderful time staying with us. It is well travelled and discerning guests like you who lend stature to our hotel and we deeply value your sentiments. We are sure your words of encouragement would go a long way in inspiring and motivating the team. We do offer an extensive selection of local specialities as well as food from across the globe to take care of the distinguished palates of our guests.

It is very encouraging to note that you have remembered every detail of our services and facilities. We look forward to welcoming you back to the hotel soon.

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Reviewed 28 December 2019

Hotel is at lower Peiling. Kangchenjunga is not visible from any of room, But good view point is available near to hotel. Poor Food Quality. Bathroom is small but Room and Bathroom is clean. Worst Hotel in Delight Group Boutique. Manager is Co-operative.

Room tip: Stay away from this Hotel
Date of stay: December 2019
    • Value
    • Rooms
    • Service
Thank kapilg758
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 3 January 2020

Dear kapilg758,

We are extremely apologetic to hear about your experience at Delight Group of hotels. We would like to reassure you that we have noted down your feedback and it will be shared with the concerned department immediately. Our goal is to provide guests with warm, efficient and personalised service and we take that very seriously. We look forward to your future return and we will strive to meet and exceed your expectations. Once again, we truly apologise for the inconvenience.

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Reviewed 3 June 2019 via mobile

Great hospitality.. Every stuff of this hotel is so nice..And always with smile.Rooms are well maintained and some rooms have a great view from balcony.we stay there for two days..And next time it will be our first preference.

Date of stay: May 2019
Trip type: Travelled with family
Thank Sarkar69
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 4 June 2019

Dear Guest,
I am delighted to note that you have had an enjoyable stay with us and several aspects of the hotel services were to your expectations. We really appreciate that you took the time to send valuable comments about the room view and very central location of our hotel.
We truly look forward to welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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