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4 - 9 of 74 reviews
Reviewed 28 December 2019

Hotel is at lower Peiling. Kangchenjunga is not visible from any of room, But good view point is available near to hotel. Poor Food Quality. Bathroom is small but Room and Bathroom is clean. Worst Hotel in Delight Group Boutique. Manager is Co-operative.

Room tip: Stay away from this Hotel
Date of stay: December 2019
    • Value
    • Rooms
    • Service
Thank kapilg758
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 3 January 2020

Dear kapilg758,

We are extremely apologetic to hear about your experience at Delight Group of hotels. We would like to reassure you that we have noted down your feedback and it will be shared with the concerned department immediately. Our goal is to provide guests with warm, efficient and personalised service and we take that very seriously. We look forward to your future return and we will strive to meet and exceed your expectations. Once again, we truly apologise for the inconvenience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2019 via mobile

Great hospitality.. Every stuff of this hotel is so nice..And always with smile.Rooms are well maintained and some rooms have a great view from balcony.we stay there for two days..And next time it will be our first preference.

Date of stay: May 2019
Trip type: Travelled with family
Thank Sarkar69
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 4 June 2019

Dear Guest,
I am delighted to note that you have had an enjoyable stay with us and several aspects of the hotel services were to your expectations. We really appreciate that you took the time to send valuable comments about the room view and very central location of our hotel.
We truly look forward to welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2019 via mobile

The hotel is situated in Lower Pelling, which means the rooms don't have Kanchenjenga view (some of it is visible from some rooms). But the rooms have balcony with a great view of the valley, and the great mountain is visible from its small lawn.
Food is excellent, which is commendable at a location so remote (as close as one can get to Kanchenjenga and have room service).
Staff is great, ready to help and accommodate requests.Rooms are cosy and well maintained. A great place to stay in Pelling for sure!

Date of stay: May 2019
Trip type: Travelled with family
Thank ankitvkh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 4 June 2019

Dear Guest,
We are delighted to note that you have had an enjoyable and several aspects of the services which were served to your expectations. We really appreciate that you took the time to send valuable comments about the food and staff of our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2019 via mobile

This Hotel has good staff.Appreciate the hospitality of the manager Mr Bikash.Hes a very nice person who is very co-operative.The staff especially Lakpa and Nehang is good and soft spoken.Food is ok.All in all a good Hotel.Would surely visit again.

Date of stay: May 2019
Trip type: Travelled with family
Thank Travelkakida
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AnikMallick, Manager at Delight The Touristo, responded to this reviewResponded 10 May 2019

Dear Travelkakida,

Greetings from Delight Hotels Pvt Ltd !!!

Thank you for taking the time to recommend our hotel. It is delightful to note that you had an exceptional overall stay. It is our utmost endeavour to ensure a flawless experience for our guests and we are glad that our team was able to 'wow' you with their efforts. We look forward to welcoming you back soon.

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Reviewed 2 May 2019 via mobile

Very Co-operative Manager Mr.Bikash Limboo. Shared useful traveling information with us. Service person Mr.Nehang & Lakpa were always smiling & ready to serve & help us every time as I was traveling with my 2 year baby, I feel very comfortable there.

Last but not least food was just awesome by Mr.Ashis Biswas. Just love it. Thank you all for adding Life Time Memory in our life of Pelling.

Date of stay: April 2019
Trip type: Travelled with family
Thank 1_QD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DelightHotelsPvtLtd, Manager at Delight The Touristo, responded to this reviewResponded 2 May 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

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