It is a good hotel in pelling, excellent room with snow white mountain view from balacony, free parking, super breakfast and dinner facility. hotel staffs are very good and cooperative. No doubt luxary hotel BUT THERE IS A BIG BUT.
must check bed sheet and bed cover because there are a lot of hairs on bed sheet and look that they donot clean bed sheet properly. I feel that manager of hotel is not sincere about his job and responsibility. I tried half an hour to lodge my complaint to manager of the hotel. He was very reluctant to meet with me. when i showed him the real condition of bed sheet then he started to take action very casually as if this type of problem may occur at any time at any hotel. I REQUEST THE HOTEL AUTHORITY TO TAKE CARE SUCH NUISANCE TO KEEP THEIR REPUTATION IN TACT. I was fade with manager of the hotel.More
- Free Wifi
- Free parking