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Reviewed 27 February 2020

This place Sylvan Greens is located at Valane,Dapoli. If you are looking for some quiet and peaceful time away from your hectic city life,I would suggest you to surely visit this place.The property is in middle of lush green valley with lots of greenery around,where one can even spot exotic species of birds like hornbill (I was lucky enough to spot them).The highlight of this property are the Russian cottage,their swimming pool,open terrace with provision of bonfire and their awesome food.Speaking about food they have some lipsmacking fish and prawns on their menu,even simple food like dal rice is also very delicious here.The staff is very courteous and very very helpful.Overall this place is really worth it. Surely going to visit again with family.

Date of stay: January 2020
Thank sameenaaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahul Habbu, Owner at Sylvan Greens Resort, responded to this reviewResponded 1 March 2020

Dear Sameena,

Hello from Sylvan Greens Resort Dapoli!

We are all thrilled to see your appreciation of the colleagues and their efforts to make you feel like you're home when staying with us.

We look forward to welcoming you back to Sylvan Greens Resort,Dapoli very soon

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2020

We travelled here as a couple on 21-22 Feb 2020..i mean the booking was for 21-23 Feb but we checked out a day earlier. lemme start with the good part: the Staff here is extremely polite, well mannered, soft spoken and they try their best at customer service. highlight of our stay was the Fresh Fish which was served to us. it was absolutely tasty and full marks to the chef and Mr Subhash who served us.

But thats about it. the 1 star is for the above mentioned. the property seriously lacks in upkeep..the terrace area, eating area. The swimming pool was dirty(were told it will be cleaned but it was not cleaned) we love to swim and we dint even get into the pool. the kids play area looks like a construction site. infact most of the property looks like a construction site. We were glad we dint travel with our kid.

we had opted for a super deluxe (their best) room which is a big room but an absolute basic room. was charged 5.5k per night and it seriously doesnt deserve this price. The wash basin was leaking into the bahtroom. The bathroom gives a shabby look(definitely not a 3-star). the bed is nice and comfy. good linen.

Hot water in the bathroom. pls carry your own toiletries and also your own towels. Towels were not in the best condition. the property looks nice at night cos u cant c the dirt and gravel lying around the property. the open deck which i was very excited about was so dimly lit we coudnt use it in the evening.
We checked out the next day on 22 Feb (a day earlier than wat we had payed for) and since we were very happy with the staff, we politely told them we are checking out due to our personal reasons. we asked them to adjust the food bills(~Rs 1200) against the additional room rent we had payed them(~Rs 5500) which they denied.....its alright if its not in their policy.
we dont mind paying more but this hotel doesnt deserve it. they have a very gud concept but have failed to capitalise on this. This is our personal opinion, maybe some other season this wud look much greener, less dirty. This is in the midst of a lot of trees but the u dont enjoy it cos of the unclenliness.
we checked out, spent half the day in Dapoli (went to Keshavraj, then to the beach as planned) and then proceeded for Mumbai instead of staying another day in the hotel.

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
Thank AbhayPuranik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rahul Habbu, Owner at Sylvan Greens Resort, responded to this reviewResponded 26 February 2020

Dear Abhay,

Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and guest experiences. We sincerely apologize for not meeting your expectations. Please be rest assured that this is not the norm in our standards and your specific comments on the shortfalls as highlighted have been shared with the department head to ensure improvement for future. Meantime, I extend to you my sincere regrets and apology for the disappointments caused during this visit. My team and I will be grateful for another opportunity to serve you in the near future.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2020 via mobile

Me and my wife , we were on holiday trip for a week in and around dapoli , so we found out about quite place in the lap of nature with trees around every room, as we entered the property we just got relaxed seeing the property itself. Rooms were nice and clean, balcony of the each room is highlight of this property also terrace lounge for dinner is excellent place.

Service is good one, staff is courteous.

And one more thing is Buddha and ganpati statues are so amazing that whole environment gets aura of it.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank abh00007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulhabbu, Guest Relations Manager at Sylvan Greens Resort, responded to this reviewResponded 16 February 2020

Dear Mr.abh00007,

Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us.

We are delighted to read you had a wonderful stay with us. Your feedback will definitely inspire our colleagues to work harder knowing their efforts are recognized and will certainly assist us in our efforts to continuously improve our services and facilities.

It has been a pleasure to have you stay with us and we hope that we will have the opportunity to welcome you back again in the future.

Yours sincerely,

Asmita Habbu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2020 via mobile

We spent the last week of 2019 in Dapoli, at Sylan Greens Resort, and enjoyed a quiet, relaxing stay there amidst natural lush greenery.

Although the place looks a bit unimpressive at the first glance, it kind of grows on you.

What we liked about the place-
Clean rooms/bathrooms
Fresh, simple and tasty meals (vegetarian, chicken and fish thalis)
Warm, friendly and helpful staff
Swimming pool & family game room with carrom, pool, table tennis, foosball table

And last but not the least: the beautiful, natural
setting of the resort. Appreciate that the place has been built around the old trees and plantation, and not the other way around.

Couple things that we could have done without, which disturbed the peace & serenity of this place during our stay:
Construction noise during the day at their new unit. It used to stop for a while when requested, but then start again.
Loud music on New Year's Eve almost till 2 am in the night- This was totally unnecessary, as most of the guests there, just like us, had chosen this place to be away from the loud and crowded New Year celebrations.

Would I go there again? Absolutely. Especially if I want to spend quality time with my family or friends, relaxing and winding down.

Date of stay: December 2019
Trip type: Travelled with family
Thank GRB_Wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulhabbu, Guest Relations Manager at Sylvan Greens Resort, responded to this reviewResponded 16 February 2020

Dear GRB_Wanderlust,

Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us.

We are delighted to read you had a wonderful stay with us. Your feedback will definitely inspire our colleagues to work harder knowing their efforts are recognized and will certainly assist us in our efforts to continuously improve our services and facilities.

And sorry for the disturbance you had because of our new construction in the day time which is now completed and now you have opportunity to experience our new room category which provides class apart experience amidst greenery in dapoli.

It has been a pleasure to have you stay with us and we hope that we will have the opportunity to welcome you back again in the future.

Yours sincerely,

Asmita Habbu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2019

Awesome experience, very well organized place. We got chance to stay for 2 days only.
Could have got couple of more days to stay & enjoy.

Environment was really healthy.
Food quality can be improved.
Thanks,
Vikas

Date of stay: December 2019
Trip type: Travelled with family
Thank VikasTripDubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulhabbu, Guest Relations Manager at Sylvan Greens Resort, responded to this reviewResponded 16 February 2020

Dear Mr.Vikas,

We are delighted to know that your stay at Sylvan Greens Resort,Dapoli ,positive. It is always rewarding to receive positive comments from our guests and I have shared your kind words to the team.

Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and offerings.

We look forward to welcoming you back on your next visit.

Best Regards,

Asmita Habbu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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