1. Cockroach egg found in tea brought to room. This too was sent after an hour of ordering, that too, after multiple reminders. This was brought to the attention of the resort manager as well.
2. No menu card in restaurant!!!!!
3. Choice of food was limited to veg fried rice and chapatti!!! Every meal , all the cook says he can make is fried rice and chapattis.
4. Multiple instances of wrong orders being placed and food brought to table...eg, scrambled eggs ordered was responded with cooked (?) cornflakes in milk.
No proper cook in the restaurant kitchen!!!!
7. My 4 year old son has fallen ill and unable to eat without throwing up.
1. No basic resort or entertainment facilities
2. Swimming pool had green water, floating insects and leaves and overall mess
3. Missing carrom coins
4. Overall absence of any entertainment facilities.
5. Stagnant water all over, non operational fountains and mosquitoes all over!
1. Except the resort manager, no one else could even communicate with us properly
2. No one educated or trained on guiding us on tourist facilities, places to visit, anywhere nearby.
The resort calls itself silent valley resort, but silent valley is 75 km away. Absolutely pathetic location. Nearest place of interest is 45 km away!!!!!! The website mentions all these places, however, even staff weren't aware or trained. Most of all, none of these locations were even anywhere closely.
The resort is actually built for Arabs who come there for so called Ayurveda treatments! The resort has negligible occupancy, and I can clearly see the reason why!
- Official Description (provided by the hotel):
- Located in the Western Ghats in the heart of Malabar, Kerala, Emarald Ayurvedic Resort is in Pulamanthole near Perintalmanna Junction, a one hour pleasant drive from Calicut Airport - Kozhikode National Highway Mannarkkad is the stepping stone to the perennial Rain forests of the Silent Valley National park. ... more less
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- Also Known As:
- Emarald Ayurveda Resort Malappuram, Kerala