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“Pathetic place, cannot be termed as a resort”

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Emarald Ayurveda Resort
Ranked #12 of 19 Malappuram B&B and Inns
Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Pathetic place, cannot be termed as a resort”
Reviewed 22 May 2012

Food
1. Cockroach egg found in tea brought to room. This too was sent after an hour of ordering, that too, after multiple reminders. This was brought to the attention of the resort manager as well.
2. No menu card in restaurant!!!!!
3. Choice of food was limited to veg fried rice and chapatti!!! Every meal , all the cook says he can make is fried rice and chapattis.
4. Multiple instances of wrong orders being placed and food brought to table...eg, scrambled eggs ordered was responded with cooked (?) cornflakes in milk.
No proper cook in the restaurant kitchen!!!!
7. My 4 year old son has fallen ill and unable to eat without throwing up.

Resort facilities
1. No basic resort or entertainment facilities
2. Swimming pool had green water, floating insects and leaves and overall mess
3. Missing carrom coins
4. Overall absence of any entertainment facilities.
5. Stagnant water all over, non operational fountains and mosquitoes all over!

Staff
1. Except the resort manager, no one else could even communicate with us properly
2. No one educated or trained on guiding us on tourist facilities, places to visit, anywhere nearby.

Location
The resort calls itself silent valley resort, but silent valley is 75 km away. Absolutely pathetic location. Nearest place of interest is 45 km away!!!!!! The website mentions all these places, however, even staff weren't aware or trained. Most of all, none of these locations were even anywhere closely.

The resort is actually built for Arabs who come there for so called Ayurveda treatments! The resort has negligible occupancy, and I can clearly see the reason why!

Room Tip: Do not patronise this place!
See more room tips
  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Devenking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bengaluru, India
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 December 2011

We stayed at the resort and had a booking for 3 nights. The drive was quite a pain from bangalore as there were not too many signages. We finally reached the resort. Good rooms and nice facility however the resort does not have much to do apart from the pool and message area.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Padmanabhan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 January 2011

Please watch out for the rosy words that the service team (Haris and Faisal) showers you.
We were having a good lunch reception with more than 350 guests untill we received the bill in which close to 500 people were charged. The after service was pathetic as they promised to return the cash and later would not turn up for meetings nor answer calls. I wrote an email complaint to their team but they still have not paid back the cash.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank NabeelMattara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Emarald Ayurveda Resort

Property: Emarald Ayurveda Resort
Address: Pulamanthole , Calicut, Malappuram 679323, India
Region: India > Kerala > Malappuram District > Malappuram
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #12 of 19 B&Bs / Inns in Malappuram
Price range (per night): ₹ 3,213 - ₹ 11,886
Hotel Class:3.5 star — Emarald Ayurveda Resort 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Located in the Western Ghats in the heart of Malabar, Kerala, Emarald Ayurvedic Resort is in Pulamanthole near Perintalmanna Junction, a one hour pleasant drive from Calicut Airport - Kozhikode National Highway Mannarkkad is the stepping stone to the perennial Rain forests of the Silent Valley National park. ... more   less 
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Also Known As:
Emarald Ayurveda Resort Malappuram, Kerala

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