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“Amazing Location, nice food, good hospitality”

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V Resorts Narkanda Cottage
Delhi
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing Location, nice food, good hospitality”
Reviewed 29 October 2015

We spend a Night at V resort while on the way to Sangla Valley.
The rooms are very clean and have very good interiors, the bed was very comfortable.
Staff at the resort is very good and the hospitality is amazing. Views from the resort are very good.
Only point to be considered here is this resort well 16-17 Kms before Narkanda.

Room Tip: Resort is 17-18 Kms before Narkanda
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  • Stayed October 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aarav19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Gurugram (Gurgaon), India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2015

The only reason why I chose this hotel for stay because My experience with V-Resorts Sattal was extremely good. Though the staff was good and polite and allowed us to check-in even before time, but overall facilities were not that great. The rooms appear to be highly overpriced,(4000-5000 for a night) No Indoor games, No WIFI, No proper hot water, Free breakfast(which was included in the room rent, had only aloo paratha option). and while leaving the hotel, the owner forced us to "provide them review at the same time". Highly disappointed!!!

  • Stayed March 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Vishesh U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V-Resorts, Manager at V Resorts Narkanda Cottage, responded to this review, 7 November 2015
Dear Vishesh,

Thanks for sharing you review giving us the opportunity to host you. Its really nice to know that you enjoyed staying at V Resorts Sattal and based on your experience chose to holiday at our Narkanda cottage. We sincerely apologize for not being able to live up to your expectation this time. Your valuable suggestions have been taken into consideration and we are working on it. Please do visit us again at any V Resorts location and we would go the extra mile to ensure that you have a better experience this time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
1 review
Reviewed 28 July 2015

Location : This property is not exactly in Narkanda but is 1 km ahead of Mathiana and 17-18 kms before Narkanda.
The property is located bang on NH22 so expect some noise though it dies out after 8-9 pm. There is no parking space so if you are travelling in personal vehicles please be ready to park on the road side which can add a bit of nervousness to some travellers (though its completely safe in the hills to park your vehicle on the road side unlike on the plains).

Property : The property is around 20-30 flights of stairs down towards the valley from the main road and has just 2 cottages and 4 rooms (yes you read it right!). This means personalized service by the staff and low "neighbour noise" quotient). Rooms are very well designed and had oodles of pine wood usage. Roof, walls, doors etc. is all made in pine wood which gives it a rustic feeling. First floor rooms provide an uninterrupted view of the valley, this means one can always stare in the arms of mother nature and think about things which need a calm mind.

Rooms have clean beds and linens and the bathroom has a bathtub (along with a bucket and mug). Specially packed soap, shampoo and facewash is provided which were actually very good quality items.

Service : The service is better than most of the 5 star properties that I have visited. Even if you are standing in the balcony and chance to glance upon a staff member, he will be up on his toes in a sec and ask "Sir...". Though have travelled extensively in the hills first time experienced "Atithi Devo Bhava" (Guest is god). One area of improvement is that freebies (bottled water and cookies with tea) were not served until asked for. Though this is a minute thing but important since it is part of the deal and some guests would expect atleast drinking water being served without a request.

Food : This is one area where they need to improve a lot. This didn't annoy me because food is on a low priority for me when I am travelling but can be a deal breaker for many. The first time we had dinner the daal was not cooked properly and the size of rotis/phulkas is too small for its worth (Rs. 15 a piece). The next day we ordered some chicken and paneer for dinner, paneer was one of the hardest that I ever ate (softer the paneer the better and fresh it is). We could have sent the food back but it was late and we decided to create no fuss about it. However food was always served piping hot. The best food that is available is around 8 kms towards Shimla in a restaurant by the name of "Lazeez Restaurant (Unit of Hotel Solitaire)", call at 01783221440 for location related queries. If you go from Vresorts towards Shimla this will be on the left side. We ate lunch here and the food was at par with Haldirams and reasonably priced (Special Veg. Thali was Rs. 200). The third night we thought of driving to this place but the weather played spoilt sport and visibility dropped to 5-10 meters so we headed back and had to eat at "Maheshwari Dhaba" at Mathiana chowk. No reviews about this place, please avoid.

Verdict - I would recommend this place purely on the basis that its located at a peaceful location (wilderness seekers please look elsewhere). The staff is world class and their each action proves that they care for their guests (especially the manager Mridul and care taker Gopal.

Feedback for resort management - Improve food and please get the premise cleaned regularly (lots of littered water bottles and chips' wrappers inside the property's open area)

Room Tip: Choose the first floor rooms, they offer fantastic view of the valley below
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  • Stayed July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajatsingh78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2015

Stayed in resort from 16th to 18th July 2015.

View from the resort room was very good. .

But the resort was located far away from Narkanda. No option of food but to rely on limited menu available at resort.

No exclusive menu card for food was available.

Even intercom facility to call the room service was not available

Good option if you are traveling as a group but not recommended in case of single couple as there are total of 4 cottage rooms in resort and if would be quite scary if you are the only guest in resort

Room Tip: Go for First floor room as view is good
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  • Stayed July 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Deep666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V-Resorts, Manager at V Resorts Narkanda Cottage, responded to this review, 3 August 2015
Dear Deep,

Thank you for the review. Its good to know that you enjoyed the view from our resort. We are located in a beautiful valley in Matiana, which is just 30 mins drive from Narkanda. We have a fixed menu across all our resorts with a choice of some additional local dishes that are special to the region. We are in the process of getting intercoms activated in our resort soon. From the security point of view ours is a very safe resort and we ensure that our guests have no issues in relation to safety and security. Thanks once again for your comments, we shall await you again and strive to better the experience...
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New Delhi, India
Level 4 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 July 2015

We, three of us, spent a night in this hotel (so-called resort), while we were on our cycling trip to Hatu peak, Narkanda on June 13, 2015.

The rooms here are comfortable with wooden floors and ceilings, they lack basic amenities and services. View from this property is also great!
Quite a few things that we noticed are worth putting here. Many people have written good things about this property, I would point out the stuff that needs criticism as well.

The rooms appear to be highly overpriced! In the rooms that are priced 4000-5000 rupees, it cannot be acceptable if in the morning you don't find water in the taps when you need it most!!!!
Though they served us good breakfast, but the dinner was equally awful. They even served half-cooked rice! Even for the breakfast, they served boiled eggs on red tissue papers that left the color all over eggs, that was quite funny actually (see a pic attached of these eggs).
The service people though were helpful but not approachable at all times.
Also, they needed to be told many times what is our food plan/or schedule, as was discussed before booking. They don't seem to understand!
A hotel that takes full amount in advance, it is not expected that they give such pathetic service. Forget WiFi, even house-service telephones were not provided to contact the service people.
Location is okay, just on the road but 16Kms away from Narkanda.
Don't stay here with too many expectations.
When I said its overpriced, I meant its at par with any 1200-2000 rupees per room per night hotel.
Overall, all three of us had mixed feelings about this place.

  • Stayed June 2015, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Manav-Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V-Resorts, Manager at V Resorts Narkanda Cottage, responded to this review, 24 July 2015
Dear Manav,
Thanks for sharing your feedback about your recent stay at V Resort Narkanda. Offering our guests with a wonderful holiday experience is something that we work hard for, however, it’s really sad to know that your experience was not up to the mark and we sincerely apologize for the inconvenience caused. We have taken your feedback seriously and made the required changes. The water problem that you have faced has been fixed. Regarding the food and service quality we have strictly instructed our staff so that no such incident happens in the future. We thank you once again for your comments and appreciating the rooms of our resort, hope you give us a chance to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about V Resorts Narkanda Cottage

Property: V Resorts Narkanda Cottage
Address: Village Matiana, Narkanda 171212, India
Region: India > Himachal Pradesh > Shimla District > Narkanda
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out
Hotel Style:
Ranked #4 of 6 Speciality Lodging in Narkanda
Price range (per night): ₹ 4,703 - ₹ 7,667
Hotel Class:3 star — V Resorts Narkanda Cottage 3*
Number of rooms: 6
Official Description (provided by the hotel):
With just six rooms, all of which offer enchanting views of the Churadhar range (inner Himalayas) on a clear day, our Narkanda cottage is as private as it gets while you always have the company to share the bonfire. The ambiance and decor of our cottage is a wonderful blend of ethnic and contemporary comfort. The wooden decor of the rooms and floors covered with hand knotted manjiris. ... more   less 
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Also Known As:
V Resorts Narkanda Cottage Himachal Pradesh

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