Name: Impeccable service Property is beautiful
Item: Moksha Himalaya Spa Resort
Rating: 5
Author: gmlifestyle9

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SUREN_9_89

131

Reviewed 21 June 2022 via mobile

Moksha best Resort for Lovely weather,beautiful View, best breakfast n hospitality!!

Moksha is my family favourite Resort since 2010, we had a brilliant stay at Moksha, as soon as we landed at Resort we were welcomed by Prabhjot front desk executive ready with Golf Cart n all check in formalities were done very fast GM Sirji introduced us with heads of all departments and the service n hospitality was excellent,Sandeep manager front desk excellent service with smile,Gautam executive chef prepared yummy food, yummy cake as per our choice, loved Poori Bhaji, Sambar Dosa during breakfast, Thanks to the entire team of Prashant GM Sirji n VK Sharma ji, Visit soon again
Thanks n blessings 🙏

Date of stay: June 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Greetings from Moksha Himalaya Spa Resort!

We appreciate you taking the time to provide us with your feedback and rating us 5-stars on this esteemed platform. We are delighted that you and your family had a great experience with us. We are glad you loved our hospitality, culinary delicacies and seamless service. It makes us happy that you loved our location and enjoyed your stay. Your kind words have been received with humility by Chef Gautam and Mr Prabjot.
It was a pleasure serving you this time, and we look forward to serving you again.

Regards,
Prashant Tewari

General Manager

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nimishra82

Miami Beach, Florida

42

Reviewed 20 June 2022 via mobile

Beautiful resort in foothills of Himalayas. Chef Gautam and his team prepare the best food 👏👏

We wanted a break from our busy schedule and go to a good place during our daughter’s summer vacation. Moksha turns out to be a great choice. Beautiful resort, grand rooms with valley view. Chef Gautam and his team prepare one of the best foods and took great care in preparing cuisine to our taste. Even the buffet was fantastic ☺️☺️👍

Date of stay: June 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,
Greetings from Moksha Himalaya Spa Resort!
Thank you very much for your excellent review. We feel elated that you liked our location, food and rooms. We appreciate your wonderful comments, as we look forward to your next visit. We pride ourselves on guest satisfaction, professionalism and hospitality. Looking forward to welcoming you again for your next visit to our hotel. Our associate, Mr Gautam, has received your words of acknowledgement with gratitude.
Hope to welcome you back soon!
Warm Regards,
Prashant Tewari
General Manager

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SBWM

12

Reviewed 19 June 2022

# Disaster # Over Priced # Buffet Dinner not provided

I stayed on 17th June 2022. Worst thing is they charged for Buffet Dinner at time of booking and then after checkin they said, Buffet Dinner is not available and you can order only Ala Carte. One can understand we cant order more than 7-8 Items in Ala Carte whereas we have numerous options in Buffet Dinner. That was main disaster in Moksha. If we are paying equivalent to Gold Coins in Hotel, we expect some service / commitment from them. I stayed in about 50 Hotels during my lifetime but no one refused Buffet Dinner.
Breakfast menu very less and not upto mark as well
If anyone has any doubt my number is 86072 00037

Date of stay: June 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Greetings from Moksha Himalaya Spa Resort!

Thank you for your feedback on this esteemed platform.
We are disheartened to know your stay with us was disappointing and apologize for not keeping up with your expectations.
Serving our guests with a great hospitality experience has always been our priority, and we regret that we could not live up-to your expectations!

We have shared your valuable feedback with our management and it will be looked into!

We hope you will give us another chance to serve you better.

Regards,
Prashant Tewari
General Manager

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Randeepgarg

Chandigarh, India

2

Reviewed 17 June 2022

Amazin place n excellent Hospitality

Had an amazing time yet again at Moksha. This property is serene and very peaceful. Was quite relaxing. Great staff who knew how to serve the customer. Ms. Prabhjot was always at back n call whenever we needed anything. Right from the moment we entered and till the time we checked out, our experience was surreal. The room was well equipped and service was excellent. All in all we had a joyous stay.

Date of stay: June 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Greetings from Moksha Himalaya Spa Resort!

We appreciate you taking the time to provide us with your feedback on this esteemed platform. We are delighted to know that you visited us again and loved our services and hospitality yet again. We are also happy to know that you liked the serenity of the location.
Our associate, Ms Prabhjot, has received your words of appreciation with humility.

Thank you for rewarding us with five stars.
We are hoping for more such opportunities to serve you!

Warm Regards,
Prashant Tewari
General Manager

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949jating

2

Reviewed 14 June 2022

Birthday celebrations

It was my daughter’s birthday and an unforgettable moment for my family. I couldn't ask for anything more. Chef Gautam is an extraordinary guy .He celebrated the moment like his own daughter
THANKS A TON
The memories, the hospitality, the decorations, the celebrations which you guys have given me and my family they will be with us for our whole life.

Date of stay: June 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Greetings from Moksha Himalaya Spa Resort!

We appreciate you taking the time to provide us with your feedback on this esteemed platform. We are delighted to know that you loved our services at your daughter’s birthday party. We are also happy to know that you liked our hospitality and decorations.
Our associate, Mr Gautam, has received your words of appreciation for his hospitality.

Thank you for rewarding us with five stars.
We are hoping for more such opportunities to serve you!

Warm Regards,
Prashant Tewari
General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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