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“Shabby rooms.. worst experience”

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Shining Star Resort
Ranked #5 of 5 Hotels in Khajjiar
Chandigarh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Shabby rooms.. worst experience”
1 of 5 bubbles Reviewed 28 March 2012

Worst experience of my tours so far:(:( Shabby dirty rooms. No trained staff. Difficult to stay even for a day. Do not pay any advance until and unless you visit the place. Could not take photographs else would have been clear how terrible it is to stay there.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TSarkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awesome841, Guest Relations Manager at Shining Star Resort, responded to this review, 5 July 2013
Dear Guest, We appreciate that you took your precious time to review our Resort and Sir, we do regret for the inconvenience caused to you during your stay and I would like to draw your attention towards the changes made in the resort since then. Sir, during your stay at the resort the rooms were under certain renovations due to which you came across few dirty walls but we still regret this fact that you had to come across the inconvenience but as of now this problem has been sorted out and as far as staff is concerned, we have a complete new lot of Well trained staff to serve you and I am sure whenever you visit here the next time we would feel privileged to serve you better and we are sure and promise you to make your stay comfortable and memorable. Thank Yoy so much. Hope to have you here soon.
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103 reviews from our community

Traveller rating
    35
    23
    19
    7
    19
See reviews for
58
15
1
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 June 2011

Location is amazing ... Good rooms and perfect everything morning is amazing here and evening in the saucer of khajjiar

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank advmanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awesome841, Guest Relations Manager at Shining Star Resort, responded to this review, 6 July 2013
Dear Guest,

Thank you so very much for taking out your precious time to review the resort. We feel great to hear from you that you loved the location of the Resort and as far as rooms are concerned you would be delighted to know that due to the latest renovations carried out in the rooms- Your GOOD about the rooms would definitely turn into EXCELLENT and we assure you to make your stay even more comfortable.

Looking forward to your visit again. Keep Supporting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shining Star Resort

Property: Shining Star Resort
Address: Khajjiar Nr. Dalhousie, Dist, Khajjiar 176321, India
Region: India > Himachal Pradesh > Chamba District > Khajjiar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 5 Hotels in Khajjiar
Price range (per night): ₹ 1,669 - ₹ 3,596
Hotel Class:3 star — Shining Star Resort 3*
Number of rooms: 28
Official Description (provided by the hotel):
This cute and cozy property is in the midst of an Oak (Deodar) forest and an apple orchard. It presents a panoramic view of the milky white Himalayan peaks almost throughout the year. Feel the essence of heaven on earth and enjoy the glimpses of nature in the north Indian hill stream wherein, there exists a charming venture of natural Shining Star Resort KHAJJIAR. ... more   less 
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Also Known As:
Shining Star Resort Khajjiar, Himachal Pradesh

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