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1 - 6 of 104 reviews
Reviewed 31 October 2017

Good sized room with nice furnishings, typical hard bed. Good refrigerator, no safe. Large flat screen TV with several English channels.

The room had a malodor, it smelt like an elephant barn. The air conditioning did not work, at least the windows opened wide.

The bathroom had no hot water at night, the shower is in the bath tub,. The bathroom counter top was broken and there was a big crack in the mirror.

The 8th floor hall was so dark in the morning coming back from breakfast, that it was not possible to read the room numbers on the doors.

Breakfast was adequate, the service was very disjointed.

The hotel is in a good location with lots of shops, restaurants and parks in the area, but the City is in a police state, police are every where, with police sirens going all day long.

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank BostonSkier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

We stayed here for 3 nights . The first impression is definitely not 5* hotel more like 3* .may be china classification is different from Europe or us . House keeping is pretty bad . Used mugs have not been washed on our stay . Only Chinese and red tea (2packets each) are provide (poor quality too) .There are no coffee or English breadfirst tea provide . The bath room table was dusty , mirror got spashed stain , toilet not clean each day . Very diluted coffee provided at breadfirst . Food selection buffet breadfirst is ok . Need breadfirst coupons each day for breadfirst . Receptionist doesn't speak very much English .Overall thus is not a 5* standard

Date of stay: May 2017
Trip type: Travelled as a couple
1  Thank Connieconni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017

Just checked in. The room is in a shocking state. Dusty filthy stained carpet. Debris and food cramps left from last stays. Dust in every corner. Asked the room attendant to Hoover. Bless her, she tried but the "Hoover" is completely knackered. She has to use the Hoover tube to try and hoover as none of the other attachment works. I tried to twist it to the correct angle and realized it was held together with a masking tape! She couldn't use it as it wasn't picking up anything. To the manager of this hotel, INVEST IN A NEW HOOVER for your room attendant. Equip them with the tools to do their job.
I have just sterilized the cups with boiling water just to be safe! And I am not touching the remote control.
The only saving grace are the beds. At least they are clean with fresh bed sheets. The pillows are too.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Sew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2016

We found the hotel very good and it met all our requirements. Staff were friendly and efficient. Hotel is centrally located and next to People's park, although for some reason it was roped off. The large statue of Chairman Mao is opposite Peoples Park.
Like elsewhere in Xinjiang there was a large police presence, although this made you feel safe, not that we ever looked in trouble. The locals were always friendly towards us tourists.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank paulettea_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2016

The position in central Kashgar is perfect, right beside the Peoples Park, and our front facing room looked down on the large statue of Chairman Mao. The night market and the shopping area are within an easy walk. You will see large numbers of riot police on standby in the park area. They did not really impinge on us, although they were intimidating, and walking in the city appeared to be completely safe.

We did have problems with "security". You have to appreciate that Kashgar can be on high security alert, depending on local politics. To enter the hotel they scanned all luggage, and confiscated everyone's scissors. Also when you returned from the town all your purchases were scanned, and they used that as an excuse to withhold your alcohol purchases. As nobody spoke English, this was a bit fraught.

Our room was OK, a standard sort of hotel room, a little tired, and the bathroom even tireder . You cannot really complain about the beds, as that is what the Chinese want.

Breakfast was nothing especial.

My feeling is that in spite of its obvious drawbacks, that this hotel is worth booking because of its position, and you just grin and bear the downside.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank moraira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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