We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“lunch”
Review of The Willows Cafe

The Willows Cafe
Ranked #24 of 30 Restaurants in Bungay
Restaurant details
Reviewed 6 April 2018

as an ex head chef I thought a cup tea and a bacon sandwich is childs play but not here. Pot of tea was not hot and bacon was undercooked and tough to chew, £12 for this is an outrage will never go back

    • Value
    • Service
    • Food
Thank peggie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (32)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 32 reviews

Reviewed 2 December 2017 via mobile

Visited today 2nd Dec and was great to see Faye back at the helm.
I along with another couple hope that this will now be a regular occurance.
Food was excellent as always and will be back very soon.

Thank freddyteddy1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

Visited The Willows Café again today. Completely different staff, maybe that was because it was a Sunday. Lovely welcome from the staff, including a young trainee - not one member of staff on the a mobile phone. Restaurant clean, tidy and very welcoming. Cheese scones to die for. Much better than our previous visit

    • Value
    • Service
    • Food
Thank baat49er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017

Visited this morning. Two staff on duty, young waitress in floor length gown! and another tall young lady dressed in short shorts, rather inappropriate attire for a food establishment. Waitress far to busy checking phone, talking to acquaintances and friends to take order on our arrival. Eventually order taken under duress, which was obvious by the way the order was processed, very noisily. Food even chucked on to plates. On payment waitress did not even remember what we had ordered, had to advise her. No please on demand for money or thank you on receipt. The standard of this tearooms seems to have fallen drastically and unfortunately we are not inclined to re-visit especially after having to pay over £12 for three scones, two coffees and a tea. My advise stay clear and find somewhere else.

    • Value
    • Service
    • Food
Thank baat49er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Manager at The Willows Cafe, responded to this reviewResponded 22 July 2017

I am sincerely sorry for your experience and I have been in touch with your friend who you came with and can only apologise. I believe that Ken will be in touch with you all to hopefully rectify this situation, which can't fix what has happened, but I can only offer words of apology until you may come back where we will get it right.
I am so sorry once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

Three of us had lunch - 1 had flaked salmon salad and the other 2 had Quiche and salad. The quiche was fresh out of the oven and was delicious with load so of fresh salad. Staff very pleasant - will definitely be back again soon!

    • Value
    • Service
    • Food
Thank Wentsg2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Willows Cafe also viewed

 

Been to The Willows Cafe? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing