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Reviewed 20 October 2016

The room was spotless and comfortable. The shower room was compact but had all you would need. The only negatives were that the room was freezing, the radiators had not been turned on yet and there was no extra blanket and parking near the accommodation is very limited, but there is plenty of parking in the general sports facility car park a few minutes walk away.

The breakfast was fine with plenty of choice, but you are in a student environment so expect to queue for the cooked breakfast.

Overall if the rooms were warmer we would not hesitate to stay for an overnight stay.

Stayed: October 2016
Thank dayle j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie_J_Manager, Manager at Lilleshall National Sports and Conferencing Centre, responded to this reviewResponded 7 December 2016

Thank you for the feedback on your recent stay at Lilleshall. We're sorry to hear that your bedroom was cold. As part of our drive to reduce our carbon footprint, we do turn down the radiators when the rooms are not is use. We're also sorry that you had to queue for breakfast. Unfortunately as it is self-service, during busy periods, we do sometimes experience a little bit of a wait, however we are continually looking at ways to reduce the time that guests do have to wait. We do hope that you will visit us again.

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Reviewed 19 October 2016 via mobile

Beautiful place lovely grounds, perfect food 3 course meal for lunch and dinner also full english breakfast, room is clean and has a wet room. overall a lovely peaceful place. If you want a peaceful place to stay this is it. Also great for the gym

Stayed: October 2016, travelled on business
1  Thank Carolwilliams1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie_J_Manager, Manager at Lilleshall National Sports and Conferencing Centre, responded to this reviewResponded 7 December 2016

Thank you for the feedback on your recent stay at Lilleshall. We are pleased to hear that you enjoyed your stay and that you found the grounds, room, facilities and food to your satisfaction. We look forward to welcoming you back again soon

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Reviewed 16 September 2016 via mobile

Absolutely rubbish, photograph shows a lovely old building. In truth it's uni digs. No restaraunt, no telephone or signal, which rubbish.would have been more comfortable in a tent. Unless you are under 20, into sports training, forget it.

Stayed: September 2016, travelled as a couple
Thank abix66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie_J_Manager, Manager at Lilleshall National Sports and Conferencing Centre, responded to this reviewResponded 21 September 2016

Thank you for the feedback on your recent stay at Lilleshall. We are disappointed to hear that it wasn't a pleasurable stay. A photograph of the main house ishown as this is where breakfast is served and is also where our self-service restaurant is located. These are described within the description on all 3rd party websites which also say that unfortunately no rooms are available in the main house and rooms are instead located within separate accommodation blocks. Images also show what can be expected within the accommodation. Meal times within the main dining room are restricted to certain times (lunch between 12.30 - 1.30pm and dinner between 6.30 - 7.30pm) however we do also have an onsite cafe bar where a selection of sandwiches, snacks, pizzas, paninis and hot specials are served until 10pm. Unfortunately due to the location of the Centre, mobile signal is restricted for those that are not on O2, however we do offer complimentary WI-FI.

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Reviewed 14 September 2016

Beautiful location, fantastic sporting facility BUT! It's offered on various hotel websites, anyone can stay there & I really struggle to see why Lilleshall nsc is marketing the place as such!

Certainly novel to stay in but couldn't help but feel we were paying a lot (£86), for little more than youth hostel accommodation, that even as an elite sports person I would've been dissatisfied with!

The taps at the lowered sink in the bathroom were nothing less than hopeless - supposedly water saving, except they were so stiff, they either dribbled ineffectively or sprayed high pressure over the walls, floor & u! Very annoying & definitely not saving water! The lowered sink was pointless, never could a wheelchair fit through that bathroom doorway!?! There was a sensor light which was obviously on a timer ....ok that's fine EXCEPT that the room has no natural light & the sensor kept timing out when I was in the shower! Annoying yes, frustrating yes & very dangerous! Wet, slippy, unfamiliar surroundings & dark : disaster waiting to happen Lilleshall!

The room had a few phone sockets but no phone... now I accept that most people have mobiles, however in an emergency a direct line would be useful as we stayed in Kent block & it is quite a way from the main house/reception!

Breakfast - oh dear! 7:30 till 8:30, even on a Sunday! This is particularly bizarre as check out is later & the place is offered as a wedding venue! And when u bother to go it is rather disappointing as the cooked offerings are tasteless &, the seating arrangements are so youth hostel like it's scary - there's plenty of tables, why can't some be for 2 instead of 4 plus?

So, in summary - fabulous setting, great views from rooms, comfy beds, love the history &, gorgeous gardens with some of the best & most unique sporting facilities! My advice - Cater for all your guests Lilleshall or stop offering accommodation to the general public!

Room Tip: great views from Kent Hall
  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Cinzanokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie_J_Manager, Manager at Lilleshall National Sports and Conferencing Centre, responded to this reviewResponded 21 September 2016

Thank you for the feedback on your recent stay at Lilleshall. We’re sorry to hear that the facilities were not to your satisfaction. We do try to promote the accommodation and other facilities as accurately as possible within the scope of what the booking sites will allow and therefore advertise as a bed and breakfast.

As regards the breakfast, we do serve this later for Wedding parties and for large groups who have pre-arranged it. Our food is all cooked on site and is freshly made and we encourage customers to approach staff if they are not happy so that we can take measures to ensure satisfaction. Our smallest tables do cater for 4 chairs, however, unless we are extremely busy, different groups tend to sit with their own parties.

We have not received any feedback of late regarding the problems you experienced within the bathroom so if you could please email us at enquiries.lilleshall@serco.com or telephone us on 01952 603 003 to inform us of the room that you were staying in and the date of your visit we will investigate the issues you describe further.

Thank you

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Reviewed 27 August 2016 via mobile

I play in the squash league and although the facilities are excellent I really don't understand why the showers are always set at such a high temperature !!
After sweating so much during a game you would relish a cool shower / or even just one of the showers cooler as an option!!
Please Lilleshall cool them down a little.

Stayed: August 2016, travelled with friends
Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie_J_Manager, Manager at Lilleshall National Sports and Conferencing Centre, responded to this reviewResponded 6 September 2016

Thank you for the feedback on your recent visit to Lilleshall. We're glad that you enjoy using our squash facilities. As regards the showers, these are set at the legally compliant temperature of between 40 – 44C and unfortunately the levels cannot be adjusted to each individual customer preference. We apologise if this causes any inconvenience.

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