I’m super irritated by this place. Upon arrival, we were greeted and the employee was very nice while taking our order. They provide plastic souvenir cups for the drink and upon placing my drink order, the employee hesitated when giving me a cup. It was...already sitting on the counter, so I figured he pulled it out while I was placing my order. Boy, was I wrong! After finding a table, I took a close look at my cup and it looked like it had been rolling on the floor. Hair was on the outside and inside. I then realized that my cup did not come from the stack of cups. There’s no telling how long it had been sitting there. I switched it out for a clean cup and thought all my problems were over.
I ordered a sandwich and 6 cheese macaroni for a side. The macaroni was cold so I took it back. After waiting a long time, I went to check on it. The employee said he forgot to make me another and that he’d get right on it. He let me get a free dessert for my troubles. I choose the lemon cake and it was pretty good. Macaroni #2 came out piping hot and looking way better than #1. It was really good! If only they could be consistent with it. Now on to the positives. The club sandwich was good and there’s an area where you can get unlimited pickles (so yummy), breadsticks and other things to compliment your meal. Also, minus the cup incident, the place looked really clean (bathrooms included). I think I’d be open to trying another Newk’s location, just not sure I’d go to this one again.More