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9 - 14 of 1,805 reviews
Reviewed 29 June 2022

Overall experience was great, dining experience was above average. Sky grill was quite exquisite and the staff was friendly from service side. At reception Sneha was very helpful with our room upgradation and arranging our cab back to alleppy. The bouquet in the room was great and thanks for that.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank The_solivagantress
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel, responded to this reviewResponded 1 July 2022

Dear Guest,

Thank you for choosing to stay with Crowne Plaza Kochi and for taking the time to share your compliments on TripAdvisor.

The hotel is curated to give a sense of refined luxury, combined with the heartfelt hospitality by our team which makes it a once in a lifetime memory for our guests.

We are very pleased to know that you had an excellent experience with us. It is heartening to note your appreciative comments about the warmth and friendliness of our staff at our hotel. It is a pleasure to read that our guests value the attentiveness of our staff and their efforts to provide excellent service.

Your warm appreciation has been shared with the team and we are glad that you have carried back fond memories of the same. The management team is humbled by your heartfelt appreciation and grateful for this acknowledgement.

Your recommendation is most valued and we are thrilled to know that Crowne Plaza Kochi will be your preferred choice.

We look forward to welcoming you back soon to Crowne Plaza Kochi.

Warm Regards,

Dinesh Rai
General Manager – Crowne Plaza Kochi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2022 via mobile

02 days well spend with crown plaza kochi team, good food...good atmosphere and friendly staff...The staff Hospitality was exemplary especially varnana...Very good service, clean and good atmosphere, service team people are very polite and responsive. The property is very close to backwaters.thank you for the wonderful moments

Date of stay: June 2022
Trip type: Travelled with family
Thank Saranya1230
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel, responded to this reviewResponded 30 June 2022

Dear Saranya1230,

Thank you for choosing Crowne Plaza Kochi for your visit and for taking out time to share your wonderful feedback with us.

We are very pleased to know that you had an excellent experience with us. We strive to deliver the best experiences and it was a pleasure for us to be at your service.

The hotel is curated to give a sense of refined luxury, combined with the heartfelt hospitality by our team which makes it a once in a lifetime memory for our guests. Indeed, we are delighted to read your appreciative comments for our property.

The entire team is thankful to you for this recognition. We are thrilled to know that you will give us another opportunity to be your host.

Thank you so much for your generous praise and we hope to deliver more such experiences to you on your future visits to our hotel.

Warm Regards,

Dinesh Rai
General Manager – Crowne Plaza Kochi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2022 via mobile

Crowne serves good food with prompt services. The place is situated in a beautiful location. The night view from the windows is cool. Since its in a less crowded place, hence feels peaceful. The room is spacious enough for the price. The staff are very polite, well behaved and friendly Overall good place to visit. Housekeeping staff praveeen is excellent. Ritty and Sneha also

Date of stay: June 2022
Trip type: Travelled with family
Thank Shilpajv98
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel, responded to this reviewResponded 29 June 2022

Dear Shilpajv98,

Thank you for taking the time to share your wonderful feedback with us on TripAdvisor.

We are delighted to read your appreciative comments for our property. The hotel is curated to give a sense of refined luxury, combined with the heartfelt hospitality by our team which makes it a once in a lifetime memory for our guests.

From the moment a guest arrives, we wish to whisk them away into the world of the erstwhile ruling royals, in a setting that resonates with every modern day luxury. We trust that extravagance lies in the detail when taking care of the requirements of our guests and we are pleased to be perceived for the same.

We strive to deliver the best experiences and it was a pleasure for us to be at your service. Your warm appreciation has been shared with the team and we are glad that you have carried back fond memories of the same.

Thank you for the trust that you have put into our hospitality. Your recommendation is most valued and look forward to welcoming you again soon at Crowne Plaza Kochi.

Warm Regards,

Dinesh Rai
General Manager- Crowne Plaza Kochi

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Reviewed 28 June 2022 via mobile

One of the best hotel in cochin. Best food, rooms and staffs, and great ambience. Backwater view rooms are so nice. Miss karthika introduced all outlets to us and she even provided us spa and saloon informations. We are planning to visit Crowne plaza on December hope we will get the same experience like this time.

Date of stay: June 2022
Trip type: Travelled with friends
1  Thank Sreelakshmi_890
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel, responded to this reviewResponded 29 June 2022

Dear Sreelakshmi_890,

Thank you for choosing Crowne Plaza Kochi for your stay and for sharing your generous feedback with us.

We are delighted to learn about your wonderful stay and that you enjoyed the hotel and its facilities. We are glad that you loved the cuisine and had an excellent experience with us. We take pride in creating such flawless moments for our guests.

We strive to deliver the best experiences and it was a pleasure for us to be at your service. Your warm appreciation has been shared with the team and we are glad that you have carried back fond memories of the same. Karthika is humbled by your kind words.

Your recommendation is most valued and we hope that Crowne Plaza Kochi continues to remain your preferred hotel on all your future visits.

Warm Regards,

Dinesh Rai
General Manager – Crowne Plaza Kochi

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Reviewed 28 June 2022

Me and my friends had a tremendous stay at crowne plaza. Thank you for making it so memorable. Very special thanks to Ms karthika for all the help , from the day of check in till check out.food was really delicious. We loved the ambience at the bar and the pool

Date of stay: June 2022
Trip type: Travelled with friends
Thank sullenjake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel, responded to this reviewResponded 30 June 2022

Dear Sullenjake,

Thank you for choosing Crowne Plaza Kochi for your visit and for taking out time to share your wonderful feedback with us.

We are very pleased to know that you had an excellent experience with us. The hotel is curated to give a sense of refined luxury, combined with the heartfelt hospitality by our team which makes it a once in a lifetime memory for our guests.

It is heartening to know that you loved the food and appreciated the professionalism of the staff at our hotel. Every effort is made to ensure that world-class facilities and comforts are offered, along with offering engaging activities to keep our guests entertained.

We would like to thank you once again for your amazing review regarding our property and look forward to serve you again in the near future.

Warm Regards,

Dinesh Rai
General Manager – Crowne Plaza Kochi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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