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9 - 14 of 77 reviews
Reviewed 14 November 2019

We had stayed in the hotel for one night. The property is very good. But the service was not up to mark. There was some water coagulation in the bathroom and inspite of complaining a couple of times it was not attended. Breakfast was also average. Apart from that the property swimming pool were all good. The dustbin also was not cleaned properly before we checked in.

Date of stay: November 2019
Trip type: Travelled with family
Thank AbhishekS3867
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RahulB2187, General Manager at Starlit Suites, responded to this reviewResponded 16 December 2019

Dear Guest,

Greetings from Starlit Suites, Kochi!!

Thank you for choosing us for your recent stay at Kochi .At the onset I would like to thank you for taking your valuable time and effort in sharing your feedback about the hotel.

We apologize for the inconvenience during the stay. Post your feedback, we have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same, also we are re looking at our breakfast buffet spread to match your expectations better.

Please be assured that the issues you have raised have been taken up very seriously by the Management of the Group and are being addressed.

Your patronage and feedback are pivotal in our growth and we hope you would continue honouring us with both.

Team at Starlit Suites is looking forward to welcome you & your guests back soon.

Best Regards

Rahul Bhattacharjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2019 via mobile

It is perfect place to stay ...all staff are very friendly and helpful..... Excellent choice of food ... Wonderful service. ...more than the property staff and their services is wonderful...I wish to come back and start here it's self ....

Date of stay: October 2019
Trip type: Travelled on business
Thank 771arpitj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 September 2019

This is not a place to stay for any longer than one day/night, ok if you are recovering from a long journey and overnight flight before heading off to explore the rest of Kerala. The hotel is very tired and in need of a refurbishment, there’s not a lot in the area you can get to on foot and the traffic is bad due to the long ongoing fly over works. The food is pretty good and is set out buffet style, it is also reasonably priced too. The reception is on the ground floor but the rest of the hotel starts at level 6 and goes up to 10. I have no idea what happened to floors 1 to 5 they don’t even have buttons for them in the lift. Staff are friendly and helpful, but the place has more of a cheap motel feel to it.

Room tip: They are pretty much the same just the view changes from room to room.
Date of stay: September 2019
    • Value
    • Location
    • Service
1  Thank Daviedude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 September 2019 via mobile

Good hotel and get very good offer price in online apps. Very neat and clean... Breakfast and room services are damm good. From vytilla very near 1.5km far only. Can access any place in kochi easily..

Date of stay: September 2019
Trip type: Travelled on business
Thank YuvarajS41
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RahulB2187, General Manager at Starlit Suites, responded to this reviewResponded 16 December 2019

Dear Guest,

Greetings from Starlit Suites, Kochi!!

Thank you for choosing us for your recent stay at Kochi. Your comments are very much valued. We appreciate your feedback regarding breakfast and room service. We are glad to hear that you enjoyed staying with us.

Once again thanking you and we look forward to welcome you again.

Best Regards
Rahul Bhattacharjee
General Manager

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Reviewed 30 August 2019

Stayed for 15 days for my business trip. Rooms are neat and clean, also having required amenities like refrigerator chimney induction cooktop many more.
Restaurant was very pleasant and well maintained. Hotel staff very helpful
Lalit was very helpful at all time in restaurant.

Date of stay: August 2019
Trip type: Travelled on business
Thank pulkit1303
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RahulB2187, General Manager at Starlit Suites, responded to this reviewResponded 24 September 2019

Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at Starlit Suites, Kochi always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us.
Looking forwards to welcoming you back soon.

Warm Regards,

Rahul Bhattacharjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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