Had not such a good experience when we got the room o the ground floor. Unfortunately all the family rooms are on the ground floor and there is a big problem with mosquitos. we could not even open the windows as we were on the ground floor and this was very claustrophobic. my kids didn't sleep the whole nite. we had no choice but to leave the property as they could not offer us room on the first floor.
The lady at the reception probably the manager told us if she is able to sell the rooms she will refund us the 3 nights and charge us for the nite we stayed. being season time the room must have got sold as I checked on booking.com and a few other sites its was not available for those dates. We DIDNOT receive the refund. booking.com also send us an email saying that we have to deal directly with the hotel so they also could not influence them at all.
It was a big let down for us as we know in season you pay through your nose for these places.
I don't think I would ever go back and stay.
- Free Wifi
- Free Parking