The lodges were warm, clean and well equipped for a family - sadly the mattresses on the beds were so uncomfortable and basic that we still ache having returned home 3 days ago ! Distance to the children 's playground was too far away from the lodge, and there wasn't enough space around the lodge for kids to play outside without disturbing neighbours.
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|How easy was key pickup/access to the property?||Overall condition of the property|
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|Friends getaway||People with pets|
My family and I booked a weeks holiday and had a fantastic time! The caravan was in excellent condition and very clean!
The price we paid was great value for money and we were as close as we could get to all the parks facilities. We have a small toddler and can say that the caravan was very safe and even had a travel cot to use! Such a good experience had that we've already booked a other holiday in the summer.
The holiday home is located on Shorefield which is lovely.
When we arrived the property was not clean- my husband hoovered and I wipped some of the surfaces. The Kitchen was disgusting, the balcony was really dirty as was the carpet.
I rang the owner who said reception had cleaned the property. When I asked reception the said that they are not contracted to clean it.
I subsequently got a text message saying that she could not arrange the cleaning as it was Sunday and she would arrange for the cleaning on monday. The cleaning didn't happen & there was no response to my text messages- very disappointing.
We have booked through holiday rentals before and have always been happy.
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