I've stayed at the Sandgate a couple of times when visiting friends nearby. This time felt decidedly shabby and will be the last time I will be staying.
The room wasn't ready at c. 4pm (when check in is supposed to be from 3pm) as only one housekeeper was on (apparently the teenagers who normally help weren't working or couldn't work the Easter weekend). The room was freezing (high winds that weekend) due to the windows not fitting properly. The bathroom tiling on the floor has pretty much lost all of its grouting and some of them are wobbly, and it's not a pleasant feeling to step out onto.
The mattresses are horrendous and desperately need replacing. The food is OK - however the veggie options are very sparse and there isn't even one veggie sandwich for lunch (though they did make me a cheese and tomato sandwich upon request).
The bar on a Sunday afternoon has a live band, and it is clearly a very popular place for locals - it was full for Sunday lunch, and loads of people in the bar for the band. However for someone who is staying there... it's not great.
On the plus side, it's not expensive; it's directly opposite the beach in a prime location; I've always been able to park on the road; you can't beat the sound of the sea (from the ill-fitting windows!) lulling you to sleep. The staff seem nice, but clearly stretched (e.g. when at breakfast or dinner).
The lift wasn't working, and I had luggage and was on the 2nd floor - however one of the staff did take my things up. It did make me wonder what would have happened had I been of limited mobility? (you still needed to climb some stairs even if you use the lift, so not an "accessible" hotel in any case).
As one of my friends said, the Sandgate isn't sure what it is trying to be: a busy restaurant, a popular bar with bands, or boutique seaside accommodation. It's all and nothing of these unfortunately.
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- Also Known As:
- Sandgate Hotel Folkestone