We, a family of 8 arrived @ twilight and greeted by what seemed to be "responsible" staff. Everything was settled from room accomodation, rides and breakfast in the morning. Room was good for 8 people with 4 double deckers with ONLY 1 bathroom to share. Accomodation includes a FREE ride to the banana boat , 1 hour use of kayak and free breakfast with a choice of : longganisa or corned beef with egg and rice + drinks . Paid 4500 php upfront.
We ordered food for dinner and patiently waited for about an hour or so give and take. Food was good. Noticed too many resort staff but only 1 person attended to our needs and the rest were just sitting and talking. Woke up early to start off with swimming before the rides. Nice view. Nice place. The only resort with a concrete building to stay among the 4 or 5 in the area. After 2 hrs of swimming when we asked for the rides @ about 8 Am ..the dilemma started. We asked for the glass boat ride which cost @ 500/ride for 15 people..took them forever to get the boat into the waters..which could have been quicker if they used an electric powered machine to pull or push instead of 6-8 people who had not taken their breakfast yet. So we've waited..and spent the time doing nothing. Finally, the boat reached the waters..sadly..the motor propeller didn't run..so we've waited again. So we asked for the "other rides"..so not to waste our time we opted for the banana boat..which should have been FREE but we still will have to pay extra since only 5 people can ride it. There are 8 of us and there are 3 more to ride on the 2nd trip and since a max. of 5 people needed/ ride..they asked us to pay the whole price of 600 php. Can't the boat go with only 3 people on it? NO. We haggled and finally gave us 100 php discount (????). Now everything is settled. Minutes passed so quickly..no banana boat. where the H is that boat?? can we just ride the jetski (2,000 php / 30 mins) instead?.. wasted a lot of time and we'll be checking out soon..tsk..tsk.. later we learned someone has to go to Iligan City (an hour away) just to buy the UNLEADED gas to power the jet ski that drags the banana boat. OMG!!! what the ? are you kidding us? now the lady who is supposedly incharge didn't know about this problem or maybe she's just playing dumb? We are running out of patience here..but we still kept our cool. Okay..let's just do the Zipline..oh no! it's too low into the waters..it won't reach the other end without you drowning first! what the H is wrong with this resort? EVERYTHING !!! from staff to facilities..it's a vacationists' nightmare!! Where's the glass boat all these time? still getting fixed. All right then..let's just do the kayak..2 kayaks were given to us..only interrrupted by one of the " unofficial staff " asking us to give 1 to the other group. Fine. We're not that bad..even with the inconvenience we got from their inefficiencies. And so it was past breakfast..we were getting hungry..can we just have our breakfast served earlier instead of 10 AM? what are we having? the lady "incharge" said " a choice of longganisa or corned beef with egg and a cup of rice + drinks( coffee/ tea/soda). Okay fine. By this time the glass boat was all fix up..alleluiah! oh wait..we do not have a shade for the boat..can you go without it? the sun was up and glaring at us by that time..okay fine..we're good without it..but then someone showed up with the shade and put it up..what the H is going on here?? no shade you said but there it was! excuses..lots of excuses..do you really want us to use it or not? and so we went expecting a good meal after. The glass boat watching was great! God's creations are awesooome! Now it's time to go back and eat..we're starving! good grief the food was ready..let's dig in! only to be surprised again!? oh man..this resort's full of surprises! and magicians! the "longganisa" turned into "hotdog" !!! whaaaat?? patience is drained by this time..disappointed and hungry..we asked the lady "inchrage" ..again she played as if she didn't have any clue what the kitchen cooked for us. "Dili d i okay sa inyo ma'am?? ( is it not good for you, ma'am?) NO! of course it's NOT OKAY ! And so we ended up buying food outside near the highway..ate our food with lots of extras ..FLIES were all OVER !! After we ate..talked a bit how disgusted we were..nobody even bothered to clean up the table. The cottage we saw from last night with full of dirty plates and a mess was still there..left with nobody even cared to clean it up. Oh my goodness..this resort is HORRIBLE!!! it's a shame they have the better looking resort..they are expanding and putting up new cottages but the MANAGER didn't see how terrible there service and staff were. Or maybe the management just didn't care at all ! I hope he reads this to change things for the better.
- Also Known As:
- Midway White Beach Hotel Initao
- Midway White Beach Resort Initao