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₹14,526
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All reviews galway city leisure centre presidential suite family room lovely hotel family break following morning would highly recommend this hotel both nights from start to finish short drive bar food double room stayed here for one night top class nora bia
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Reviewed 1 January 2017 via mobile

I Would highly recommend this hotel. I do stay here quite a bit & I
Find this hotel very good. stayed here for 3 nights & room was nice & comfortable. Food in the hotel was good also. The staff are very friendly & there's lots of parking too. A great stay for visiting Galway !!!!!!

Date of stay: August 2016
Trip type: Travelled on business
Thank Belly D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
obcg, Manager at Claregalway Hotel, responded to this reviewResponded 4 January 2017

Dear Guest

Many thanks for taking the time to share with us on TripAdvisor your recent experience at the Claregalway Hotel. We are delighted that you enjoyed your stay with us. We hope we will be able to have you and your family here again in the near future.

Once again many thanks for your wonderful feedback. It is always great for the team to read such delightful compliments of their work and efforts.

Kind Regards,
Paul Gill
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2016

Let me say from the start that I love this hotel, perfectly situated in the village of Claregalway a short drive from the centre of Galway on the main road from Knock Airport. The reception staff are very helpful and courteous. The public areas are bright and comfortable, currently tastefully decorated for Christmas. Breakfast is buffet style with a good selection of hot and cold food available. Our room (202) was large with a bay window, but looked very tired and in desperate need of a little TLC. This hotel is so close to being excellent. We will certainly stay there next time we are in Galway.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank peterf897
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
obcg, Manager at Claregalway Hotel, responded to this reviewResponded 2 December 2016

Dear Guest,

Thank you so much for taking the time to post a positive review on TripAdvisor.

I am delighted to read that you enjoyed the stay in our Hotel and that you found our staff welcoming. We are constantly improving our services. It is real pleasure to know that we went beyond your expectations during your stay. I will pass your lovely comment on to our staff members. Regarding rooms, we are in the process of refurbishing them, we hope this to be completed as soon as possible.

Once again thank you for such a genuine review of the Claregalway Hotel and we look forward to welcoming you back to the hotel in the near future.

Wishing you Merry Christmas.

Kind Regards,
Paul Gill

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Reviewed 28 November 2016

I stayed in the wheelchair accessible room in the Claregalway hotel for a weekend break in November. This hotel is approx 20 minutes drive from Galway City and has two designated wheelchair parking spaces. Reception area is modern with friendly staff. The wheelchair accessible bedroom is spacious with a double bed and low level clothes rail. However, the bedroom was cold as it is heated through an aircon unit; there is no heating in the bathroom. The accessible bathroom is basic and in need of updating. A suitable shower chair is available on request. It was disappointing to learn that wheelchair access to the Leisure centre involved leaving the hotel and going outside – not ideal in November. The bar area is spacious; however due to limited low level tables it is advisable to make a reservation which staff were very obliging with.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Location
    • Service
1  Thank S M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
obcg, Manager at Claregalway Hotel, responded to this reviewResponded 29 November 2016

Dear Guest,

Thank you so much for taking the time to post a positive review on TripAdvisor.
Firstly I trust that this response finds you well.

I am delighted to read that you found our staff welcoming. I have taken on board your point on the bathrooms being dated. We are in the process of refurbishing of our rooms. We hope this to be completed as soon as possible. Please do let me know when you are planning your next trip and I will try to accommodate your needs by creating a tailored offer for you. (fom@claregalwayhotel.ie)
Once again thank you for such a genuine review of the Claregalway Hotel and we look forward to welcoming you back to the hotel in the near future.

Best wishes

Kind Regards,
Paul Gill

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Reviewed 28 November 2016 via mobile

This hotel is a lovey stop-off spot wether your on business or for a night away, it's situated 5 minute drive from Galway city and is a perfect place to stop off and get a bit of food or I find it great for a business meeting.

I was attended to by a very hospitable receptionist who was just in the job a few weeks.

I eat in the bar and found the food and presentation of it really good.

Date of stay: November 2016
Trip type: Travelled on business
Thank 00steels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
obcg, Manager at Claregalway Hotel, responded to this reviewResponded 29 November 2016

Dear Guest,

Thank you so much for taking the time to share with us your thoughts on your recent experience of the Claregalway Hotel. I am delighted that you have enjoyed your stay and service.I will make sure that our team is aware of your lovely feedback.

Once again thank you for your kind words of the Claregalway Hotel. We look forward to welcoming you back as a guest in the future.

Kind Regards

Paul Gill
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2016 via mobile

Stayed here for a wedding weekend.we arrived after a long delay in traffic.due to Road works plus heavy traffic in this area.when we arrived the receptionist was lovely and friendly . But took full payment on card..the room was freezing on entering.not preheated on arrival. You must put the ac /heat on yourself. so we went to the bar area in the mean time to keep warm. the food was good and plentiful.so we had some dinner.which was nice and filling.
The bar area staff were busy cleaning behind bar and ignoring there customers. I asked for a cocktail took 20 mins by time I got it..think they went to Google it.but nice when I did get it.the room bed was Lovley and cosy and warm on arrival back. the bathroom was old-style. You must climb over the bath to shower.wasn't the most powerful shower. There is no shampoo and conditioner supplied.but there is radox body wash/ shampoo.hairdryer and iron supplied rooms were clean.a few stains on the carpet which need steam cleaning. Now I asked reception could I have low fat or skimmed milk to my room for coffee i was told no.but a girl came with more uht little pots of milk which was very disappointing.
The wedding went to perfection I couldn't fault it.the girl I met on reception was the wedding manager she was excellent.
The Breakfast the first morning I was served a pot of coffee. The dirt of the coffee pot. Omg was the girl blind to serve this to a customer.plus the milk jug was empty.which I had to refill myself.plus the jug had chips in it. The second morning I wanted a poached egg with my breakfast .i was told that someone locked the fridge and they would have to go buy eggs in the supermarket nxt door.that was fine.but there was a wait.i also asked for soda bread. The manager said no problem. But never returned with it.this area of the hotel is a disaster.food took far too long to replenish.so alot of things were missing each morning I visited. No consistency.its just the little things that could have made our visit so much more enjoyable. attention to detail is lacking.

Date of stay: November 2016
Trip type: Travelled with family
Thank blondiechanel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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