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All reviews water meadows the river the pub lovely location top floor beer garden beautiful old building lovely walk low beams narrow stairs idyllic setting third floor toiletries provided salisbury cathedral minute walk coffee machine under new management
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Reviewed 2 April 2018

The Old Mill is ideally situated a short walk from the centre of town. The pub is cosy and the landlord and staff really welcoming. We had a twin room above the bar, but as the pub closes at 11pm noise was not a problem. The twin room was quite spacious, the bathroom was really big and it was all spotlessly clean. Breakfast was very good too. All in all, great value for money. We regretted that we only booked for one night - we will definitely be back!

Room tip: Room 3 was very nice.
Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank KarenStreatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, General Manager at The Old Mill Hotel, responded to this reviewResponded 6 April 2018

Hello Karen We are very happy we could provide you a positive exeriance.Reviews like this give the team motivation and help us deliver great service at every opportunity Thank you once again for your response
best wishes
Taz and Jo Shah
General Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Husband and I stayed here for one night in between a trip to Salisbury and another to Imber Village and found a beautiful old building in a lovely location but our experience could have been much better. I'll break it down...

Good points:

Fantastic old mill building in a marvellous location just a short walk on the city path past water meadows to the city centre with a view of Salisbury Cathedral.
Clean room and bathroom.
Well stocked coffee maker and toiletries provided.
Decent breakfast and good selection to choose from.
Large gardens which, if the weather had been warmer, would have been nice to sit in.

Room for improvement:

Check-in desk was right next to the loos and our entry to the building was greeted with a large waft of disinfectant and people trying to get past us to go to the loo.
Very hot room (room 1) even with the heating turned off and the bedroom window open. Bathroom window was stuck closed.
Uncomfortable mattress on the bed.
Anyone over the height of 5'5" would not have been able to stand up in the shower.
Tired decor, especially in communal areas.

Disappointing because all the basics are there and, given the right interior attention, this place could (and should) be fantastic.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank KayBrown23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, General Manager at The Old Mill Hotel, responded to this reviewResponded 22 April 2018

hello Kaybrown23 Thank you for taking the time to let us know about your recent experience.We are disappointed to hear that you where not satisfied with your recent visit We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feed back, Once again thank you for taking the time to give us your feed back.
best wishes
Taz and Jo Shah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Stopped off for a couple of drinks while on a visit to Salisbury, o lying stayed for an hour but found the staff especially the new bartender so polite and so lovely to all who came in an absolute delight 10/10 just for her

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, General Manager at The Old Mill Hotel, responded to this reviewResponded 6 April 2018

Hello Ian thank you for you positive feedback.Our team take pride in looking after our guests.So thank you for taking the time to write this review
best wishes
Taz and Jo Shah
General Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

I’m not a huge fan of coffee, but I had the best coffee ever. Lovely staff, cozy place, lovely view, really tasty food. And we had lovely chat with the responsible of the venue. Absolutely lush, I would recommend to everyone that wants to come to Salisbury
Kind Regards of a happy Brazilian costumer

Date of stay: March 2018
Trip type: Travelled with friends
Thank Mariah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, General Manager at The Old Mill Hotel, responded to this reviewResponded 6 April 2018

Hello Mariah Thank you so much for your positive review we really value are guests feed back. We are really happy you enjoyed our specially blended coffee. We look forward to seeing you when you return to the uk

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Reviewed 23 March 2018 via mobile

Despite recent events and another spell of snow we visited The Old Mill for one night to break up our journey to Cornwall.
Excellent location and lovely walk to the city via the Town Path. Cathedral views lovely and visited Magna Carta exhibition .
We had a lovely welcome and service throughout was really good.
Evening meal and breakfast in The Mill Room were good.
Perfect base for exploring and a great setting. Really enjoyed our stay .
Arrived around 1pm and plenty of parking available.
Top owners top place.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank AbarcaBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, General Manager at The Old Mill Hotel, responded to this reviewResponded 6 April 2018

Hello Abarcaboy Thank you so much for your lovely review.The team are very pleased to hear your wonderful comments and that we made your stay with us an enjoyable one. We look forward to seeing you again very soon
best wishes
Taz and Jo Shah
General Managers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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