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“food poisoning at suryavilas”

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Suryavilas Luxury Resort & Spa
Ranked #1 of 11 Hotels in Solan
Certificate of Excellence
Reviewed 13 April 2012

hi travellers and friends - i visited this property situated abt 25kms from solan on the nahan road and would like to share my atrocious experience with all. I was there from 29th march 2012 to 31st march; The property was absolutely vacant with no families at all - only during the weekend we had few guests (around 4 families); the cost of a room is very high as compared to the quality of services ; we arrived on the first day and had food at their restaurant , after which we were feeling very uncomfortable and had feeling of vomiting ( all three of my family members ) ; We thought it could be due to the hilly terraing and our travel; however the very next day day my son who is ten year old had acute food poisoning and since there was no medical doctor on duty in the luxury resort which is abt 25km from the main city - we had to rush to the district hospital in solan at 10:30 PM ; The doctor on duty declared severe food poisoning ; In the mean time myself and my wife also started vomiting wjile we were heading to the hospital at night; My main concern is that the medical facility should be available in the resort which is claimed to be 5star rated and this is mentioned in their brochure ( pls cnfm before u book the room - as very risky in case of any emergency ) ; this was a very horrifying experience and which is not expected from the management who are allowing stale / unhyegenic food to be served to the visitors................. Pls make yr choices before heading to this destination ??

Room Tip: normally u will find all rooms available - however deluxe room is good enough as above categories ar...
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  • Stayed: March 2012, travelled with family
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6  Thank sumit17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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207 - 211 of 222 reviews

Reviewed 14 February 2012

We recently spent 2 nights at this hotel for our anniversary. The room was nice and had a good view. Very peaceful and relaxed weekend. Not much to do or visit nearby which meant - full relaxation! The service at the resturant was great. The head chef - can't recall his name, went out of his way to look after our requests and fed us some of the tastiest things ever. His collection of dessert items especially the brownie was amazing! Also, thank you for the cake on our anniversary! We went for a couple massage at the SPA also. Was very relaxing and professionaly done. Time given in the Jacuzzi after the massage was bliss! The only drawback was the approach road of about a kilometer. Terrible. Lot of work happening there and it was so narrow that it was actually dangerous. A bus came from the other side and we couldn't reverse nor give way and had to really squeeze to the side and hit the rocks on the side! :( Apart from that I would say it was a good weekend away!

  • Stayed: February 2012, travelled as a couple
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6  Thank gaurav_m71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2011

Thank you for creating such a wonderful paradise on earth. We have been to so many spas in the world but nothing compares to Suryavilas Luxury Spa Resort at Solan. The people, the staff, the treatments, are luxury to the end and their care and warmth is great.

Rare to find a place that puts all together the mind, body and soul. We started coming to Suryavilas since 2009 and throughout the years, it was wonderful and it kept its level of a five star property of Wellness destination.

Thank you one more time and God bless you all.

  • Stayed: September 2011, travelled as a couple
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7  Thank LinguistMasters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2011

A good resort with great pool,a good spa offering relaxing treatments and good food.
We stayed in 4rooms, on half board. There was plenty for everyone to do. The kids enjoyed the play area and the pools. While the adults enjoyed the spa treatments.
The food was good though could have been better.
The rooms were very clean.The resort is very huge so you call the golf cart to take you where ever you want if you cant walk that long.
There is a small theatre where you can enjoy movies.
A very enjoyable time was spent there with family.

  • Stayed: May 2011, travelled with family
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3  Thank taanika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

Been there on 22nd August with my family the place is like heaven. We had a great time at resort they have all the facilities in house swimming pool, SPA, billiard , even private theatre. We have a private screening of Movie THANKYOU

Staff was very courteous , food was good with a vast variety.

Overall a great holiday. Keep it up SURYA VILLAS.

  • Stayed: August 2011, travelled with family
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6  Thank sanjeev_kandhari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suryavilas Luxury Resort & Spa

Address: Kumarhatti-Nahan Road | Gandhigram, Solan, Solan Tehsil 173203, India
Region: India > Himachal Pradesh > Solan District > Solan Tehsil > Solan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 11 Hotels in Solan
Price Range: ₹ 17,000 - ₹ 23,000 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suryavilas Luxury Resort & Spa 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Suryavilas Luxury Hotel Solan
Suryavilas Luxury Resort And Spa
Suryavilas Luxury Resort & Spa Solan, Himachal Pradesh

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