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2 - 7 of 28 reviews
Reviewed 1 July 2015

Racing at Spa we wanted somewhere close to the circuit to stay. This hotel seemed to tick the boxes and on arrival it seemed we had made the right decision...
Then we had probably the worst, most overpriced meal in our memory. Champagne cocktail with lemon slice. Main course was a totally tasteless lamb and watery potato concoction. Just couldn't eat it. Strawberry desert had a gone-over strawberry on top. And the price was ridiculous. A la carte would easily set you back 100 euros per person plus wine. Waiter always served the male first - I'm not sexist but if you dress up as a formal Maitre D then you should know basic things like that. No atmosphere at all. Wonder why we were the only diners...
Room and bathroom was spacious but the bed too small and lumpy. Neither of us had a good nights sleep during our entire stay. And if this is a 4 star hotel one would assume some sort of laundry service was possible, but no.
On the plus side, the breakfast was good.
The hotel seems to be in a time warp run by aging owners who do not appreciate what a hotel of their price should provide for its customers. The staff seem disinterested. Such a shame as with good management this could be a lovely place to stay...

Room Tip: Try Spa town itself...this hotel gets income from racers wanting to be close to the circuit and so doesn't feel it has to try...
  • Stayed: June 2015, travelled as a couple
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3  Thank Spectacle64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2015

Me and my family we have just stayed there for this last weekend... not interested at all in the Spa circuit but in the sourroundings...

4* for this hotel, in my opinion and with (high!) experience, is too much...

One star is without any doubt allocated to the helicopter gare... that of course we do not care at all about it...

Maybe a second one is allocated for the restaurant... that in my oppinion does not follows the needs of the guests... ok, you enjoy one gastronomic dinner... but you do not always want to take dinner in such a way and you would like just to taste a "soup" or a "simple" ommellette... or even one simple hamburguer for the kids!!! No possible... or not suggested!

We enjoyed the gastronomic dinner during the first night... and it was nice the 37€ menu... but we commented ourselfs on the fact of paying 7€ for a glass of wine having the glass so "poor" served! It's not a question of €... Hope you get the point...

The room we got was the n°25... very, very noised as next to the principal route... crying for a reform (mainly for the bathroom as well as for the windows as the old wood does not allow anymore closing the windows "smoothly"). I tried to fix the old windows, the old plombery, oppening doors stuff, etc... Without any doubt that room has not more than 2*... mainly considering that the price of the room was close to 200€ including 50€ for a small third bed... small as the other two "principal" beds of the room... I use to travel (mainly in Europe)... and I've never been in a so poor 4* room at this price...

The breakfast... what a deception... again 2* (minimum) missing... no warm food, no ommelette, no bacon, etc... no natural juices... no possibility to toast some bread... to get some eggs you had to ask (with the doubt if you will be charged...)... not offered by "default" by the staff...

The best, apart from the incredible location, the staff... extremally friendly and open to satisfy your needs... including those who, we suppose, are the owners... and we pay a lot of attention to that!!! That's the reason having quoted 3* to the review.... if not, the quote would have been 2*... or less!!!

  • Stayed: May 2015, travelled with family
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2  Thank CutoCalleja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

On our way back from the Nürburgring we stopped here to eat. To our great dissappointment no-one on reception, we could have walked back out with the guests coats without any problem. Only steak frites on the menu left ... which turned out to be quite mediocre and horrendously expensive for a restaurant with no decent table waiting (we had to pour ourselves, no bread until we asked, the 40 EUR for a half botlle of wine was poured on the tablecloth more than in our glasses!) we paid 202 EUR for a 2 course meal (we had a desert also) and drinks. Outrageous. Cannot understand that people give this place a top rating.

  • Stayed: October 2013, travelled on business
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1  Thank Guy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

A very nice carefully looked after and family run hotel with a brilliant restaurant. The staff are very courteous and friendly and look after their guests very well. The rooms are clean and have been modernised with nice decor and new bathrooms. Breakfast is abundant and if you choose to eat lunch or dinner at the hotel you are in for a treat. The food is delicious.

We stayed there when we were racing at Spa - for big/busy events you do pay a premium but the location is perfect, just minutes from the main entrance to the circuit. Easily the best place to stay in Francorchamps.

  • Stayed: June 2013, travelled on business
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4  Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012

Stayed here with big Dave during the Grand Prix (Jooloos stayed at home - not an F1 fan) and what an experience

Our hosts were exceptional and could teach some five stars a thing or two. The restaurant is superb with excellent service and outstanding cuisine. A rare balance between homely, professional and friendly.

Hard to fault other than the rooms are of slightly variable quality but during quieter times you would be able to pick and choose, I'm sure.

Thanks Roannay, we'll be back

  • Stayed: September 2012, travelled with friends
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3  Thank Jooloosgoesnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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