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Reviews (201)
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Reviewed 19 May 2017

Very nice hotel, very friendly staff, nice surrounding area,
Casino in the same building, very good restaurant.
There are events at the casino.
Close to the city of Valenciennes (about 15 km).
The city has long history and has been associated with thermal waters.

Room Tip: for me the best is opposite the parking side because is much more quiet
  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrzej Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa R, Responsable réception at Hotel du Pasino, responded to this reviewResponded 25 May 2017

Dear Guest,

I would like to thank you for your recommendation on TripAdvisor and also for your nice words of praise.

We all look the pleasure to welcoming you soon at the Pasino Hotel.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2016 via mobile

Was a bit put off with casino close by but it was late so needed a room for one night.
Receptionist very polite spoke English and very efficient. Room was very good big clean and
bathroom very spacious.
Wifi good. Did not have breakfast and did not done at the casino restaurant as there was a brasserie in
Walking distance which was excellent.

Stayed: July 2016, travelled as a couple
Thank ROBYN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa R, Responsable réception at Hotel du Pasino, responded to this reviewResponded 26 July 2016

Hi,

Thank you for taking your time to give us your feedback.

A positive review is always appreciated from our guests and we hope to see you again.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2016 via mobile

Stayed for a weekend brought my mother to France for first time .Booked two rooms . They gave us two together with our own entrance area with corridor that we could shut off made it very private . Rooms are lovely we had the largest being a couple bit more space . Tea / coffee facilities . And dressing gowns Mum didn't have thAt . Both rooms similar otherwise . Lovely bathrooms with shower over head and piece you can take off . There's a safe in both rooms . Payment is asked at the beginning of stay
Breakfast is optional which we did as no where else to eat in morning . Didn't think much of breakfast cold buffet , yogurts, pastrys . Coffee , fruit juices . Tea but water was warm needs to be boiling told waitress it wasn't hot she put her finger in it said was ok . Lovely reception staff a few spoke English very helpful . Pool table you can use . We used spa just jacuzzi and a small steam room And small gym . Room for massages treatments etc . Four chairs to relax in there . We went to restaurant near by 3 minutes walk called au bureau very good steaks , burgers salmon etc . Family friendly . Went twice .don't take bookings so get there in time as very popular . lovely seating very friendly good Bar . First night went by car to a restaurant we found called Au beau vin in Valenciennes about 20 minutes in car excellent food and wines more an adult restaurant I would say . The casino is next door but we didn't find it a problem we were on second floor looking out front on car park and it was very quite .

Stayed: May 2016, travelled with family
1  Thank Hac007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2016 via mobile

Obviously part of a casino complex but had excellent rooms. The elevator system is a bit odd but not a big deal. Good cold breakfast. Casino restaurants quite nice also. Big rooms comfortable beds and spotless. An easy place to relax. We weren't in casino itself but presumably the only place to be if you want to go there

Stayed: March 2016, travelled on business
Thank Take2Sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2016

Very good location, good restaurant, breakfast, nice room and staff, very big parking
very close to a mall, casino at the same building on the ground level.
There are some places that are worth to see.

Room Tip: better not to choose room on the parking side as in the night there are people leaving casino, making small but noise.
  • Stayed: November 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank Andrzej Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence B, Responsable réception at Hotel du Pasino, responded to this reviewResponded 15 January 2016

Dear Sir, dear Madam,

We are very pleased to learn that you've spent very good time in our hotel.
We hope to welcome you again for your next trip in Saint Amand Les Eaux.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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