Dunes hotel in Isla de Margarita had great customer service. The people are all great at the jobs of keeping people happy. the airport shuttle service crew were all very professional and friendly. The housekeeping service, restaurant service was great and the sales team that requested feedback were all 5star. Only need for improvement is in the upkeep of the overall hotel. Of course, due to economic difficulties from slow down in general vacation spending. Grounds well kept, rooms need some sprucing up, need for more nightly activities for guests. Loved the shuttle drive to and from the lobby and hotel room.
I would recommend this hotel based on the exceptional service of all staff from back of the house to the front of the house.great place to escape without worldly distractions.will be backMore
- Free Wifi
- Free Parking