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“did a good job under pressure”

Bangkok Lounge Shefford
Ranked #3 of 15 Restaurants in Shefford
Certificate of Excellence
Cuisines: Thai
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Restaurant details
Dining options: After-hours, Delivery, Reservations
Description: Award winning authentic Thai restaurant & Bar. Lovely beer garden by the river. Spending sunny afternoons with a cold beer and some delicious Thai food.
Reviewed 21 January 2018

we visited (not for the first time) to celebrate a birthday, as soon as we arrived it appeared there were problems with possibly over booking, people waiting around for there pre-booked table everywhere. The staff all tried their best to help and when the owner explained the reason we were understanding. We were given a complementary bottle and after a long wait eventually received the fantastic food the restaurant always serves. Hope the two large parties of people that were also there were equally happy. Will not let this experience put us off and will return in the future

    • Value
    • Service
    • Food
Thank mendersby2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (363)
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31 - 35 of 363 reviews

Reviewed 16 January 2018

The food at Bangkok Lounge is as fresh as it gets, beautifully presented and served with a smile. The location by the river, with open, well-tended gardens, make this an ideal spot for sunny, summer, al fresco dining. Great food, great staff, great service....what more could you ask for?

Thank Russ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

Over Christmas my family went for a meal in the restaurant and it was ok, not fantastic but quiet nice.
So Second week January 2018 we decided for a change we would have a take away from this restaurant rather than a Chinese or Indian takeaway.
Never again, it is a third more expensive and the portion size is very small. The containers they use are smaller than I have seen before from other takeaway restaurants and then were only half full with food that did not resemble what we had eaten in the restaurant.
I did complain, but like most places, all you get is will give you more food. When what they should do is offer a refund on some of the bill or a discount to visit the restaurant again. Won’t be back every again

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MotinMiah, Owner at Bangkok Lounge Shefford, responded to this reviewResponded 29 January 2018

Many of our customers, regular and new, enjoy the quality and serving of our food so we are sorry to hear that you feel the portion sizes were too small.

Thai food is very different from Indian and Chinese food and shouldn't be compared. The cooking processes, authentic ingredients and flavours are all so very diverse.

We pride ourselves on creating the freshest and authentic dishes. All of our chefs are specially trained and we receive great feedback daily.

Customer satisfaction is a priority for us at all times and as a result we have not increased our prices in the last four years despite increases to us from suppliers, staff, other running costs etc.

We are sorry that your experience wasn't an enjoyable one and do ask that you come back, we have some exciting new menu items that you may consider.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018 via mobile

Have been regular attendees to the Bangkok lounge for the past few years. The food is always amazing and they always cater for gluten free. Their steamed prawn starter are to die for! Service is faultless and we are always greeted with a smile. Being a hospitality professional myself I truly can not fault the service and food quality that these guys give :)

Thank DD_1093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018 via mobile

Went for a family meal, great food and service. The place is decorated really nicely also. They also have a good takeaway selection.

Thank Navigator747042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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