We found this hotel to be basic in all aspects. OK for a necessary overnight stay but definitely not for more than 1 night.
Dining was very disappointing with canteen style food being served in a canteen style room. The dining chairs were hard and upright, when we asked for cushions we were told there were only 10 to share amongst 50 diners. Unlike most of the hotels in the Italian Lakes there was no opportunity to eat outside even though the hotel had the facilities to do so.
The staff were unhelpful and verging on surly. The rooms were adequate but with no mirror over the dressing table and the pillows (limited to one each) comprised of slabs of foam.
At 4* this hotel is grossly over-rated. For a great holiday try the Hotel San Georgio next door. Also 4* there were no similarities with the disappoining Lenno. We went there daily to eat and use their beautiful gardens, even though it mean paying twice.More
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