á estive hospedado no IBIS Mossoró várias vezes. Sempre que tenho de pernoitar naquela cidade, me hospedo neste hotel.
I have been as guest several times at Ibis Mossoro and always return when I have to stop in that city.
Mossoró does not have tha many hotel options, and you don`t find known names among them. This Ibis is the exception, and had everything I expected, above all, reliability. It has great location (downtown area), clean room and bathroom, fine bed, great a/c in the room, nice breakfast, and a good price. As good as I needed and as I expected.
The hotel was excellent for business! The room was clean and comfortable, a bit small but if you are looking for a bed, a place to shower and then move on this is your bet! Great price and has small bar.
As far as food goes, the restaurant is rarely open and it is mostly prepackaged food. I would recommend going out for dinners/lunch. They were very friendly and enjoyed my stay.
I love the Ibis concept, good basic service, all needs taken care of, compact but practical rooms, where everything is supposed to work well. I totally get the low cost structure and that they avoid any service to the room, so to keep the costs low, which is passed on to the customers. However, this does not mean when the celling is leaking and the shower is flooding the room, that it allows the problem to be pushed off for the next day, until maintenance arrives, certain things, need to be taken care of right away, even within the low cost structure. Therefore, I think even given the warm welcome and generally good service, when I made such a complaint, it should have been handled it differently.
Thank you for taking the time to tell us about your experience at the Ibis Mossoro. I am sorry that your experience did not meet your expectations.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
I really enjoyed my stays at the Ibis Mossoró. It is a very honest hotel. The building is pretty new and very clean. The staff is awesome and I really felt like VIP. They are very polite and friendly. Breakfast is very good with some typical food from the region, fruit is very fresh. The rooms are always clean and well maintained. The location is one of the best in Mossoró, at the Santa Luiza island, very close to downtown. Taxi to anywhere in the city is pretty reasonable regarding prices. This hotel is always my choice of stay in Mossoró. Booking online can get you some discount. Totally recommended!