this hotel was part of our travel package. it’s on top of a hill with spectacular panoramic view of the volcano and the lake. our room also has the same view. for the view, I would give it a 5 star.
Our room was large room with 1 double and 1 single bed, probably meant for a family of 3, but there’s not a lot of hangers or closet/counter space to place luggages or clothes.
the bathroom is also disproportional small/tight. I’m 5’2”, I feel like a little kid trying to brush my teeth as the wash sink rim comes up almost to my neck. while sitting on the toilet my arm would hit the shower door as it’s a very tight space. I also don’t understand why the toilet paper is located in front of the toilet (not on the side of the wash sink which is next to the toilet)? it on the wall next to the shower door opening and right under the towels hanger, which means when you’re trying to grab your towel, water will be dripping onto the toilet paper roll under it.
the shower is large enough but the shower head is like 8’ high almost to the ceiling with very weak water pressure. it only has a liquid soap dispenser but no other holder for soap bar or any other shampoo/equipment.
we tried all their 3 breakfast, ham & egg, pan cakes, or costa rican rice&bean breakfast, all were good.
our schedule was tight so we didn’t get to enjoy the other hotel facilities, such as the pool/spa or the bar.